I have been using Public Storage for several years and the customer service is exceptional…read more Shamair goes above and beyond to help her customers, the unit was easily accessible, and move-in and move-out was a breeze. Shamair was extremely helpful through a few hiccups when I went from one small unit to a larger one, making the transition smooth. She is professional and very helpful and friendly. I highly recommend this facility.

we had a great experience with Bob renting our storage unit. He was friendly and helpful while we…read moredecided which size we needed. Thank you Bob!

This is a great storage facility. It's in the middle of nowhere - there are actual corn fields…read moreacross the street. I had contact with two people that work there and they were professional. If it weren't so far from my current hitching post I'd use them again.

From the owner: Climate Controlled Units RV, Boat and Car Storage…read moreBoxes, Locks and Moving Supplies

I have been with this facility for at least 2 years and have been very happy with the staff. Thank…read moreyou so much Ashley for a great customer experience. I value your knowledge of the business and returning my call.

Everyone has been incredibly nice. I had rented a unit that I discovered after comparing it to the…read moreamount of items to store turned out to be too small. They were very understanding and were able to help me get into a larger unit with no trouble for me at all. They went out of their way to help me out and I'm very appreciative.

Very easy to navigate the website and secure the rental. The rental was spotless as well as the…read moreentire building. Handy moving cart was available in the building. Convenient location. Highly recommended.

Ashely was very professional when dealing with her. She always had a great attitude and helped out…read morewith any question I had. Her customer service is top tier.

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

Recommended. If you need a storage space, here is the one for you, a clean facility, and…read moreprofessional staff.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 1845 Brookfield Ct is no exception. Our Frederick storage facility offers a large selection of unit sizes with convenient options like climate control and vehicle storage. Located near Liberty Rd and Monocacy Blvd, we're trusted by neighbors in Market Square, Amelano Manor, Mount Pleasant, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

Robert helped me get a space. No hassle. He was knowledgeable and very nice. Thank you, Robert.read more

This is one of the most wonderful places to use a storage facility. Shame ar is amazing at the…read morefront desk, nice, knowledgeable and Kristen not only spent the day when my silly self lost them on the property but called me when she found them. Clean, secure and amazingly professional.

CubeSmart of Frederick has locked my storage unit ('overlocked') and cut off gate access when my…read morepayment is 5 days late, due to the loss of a visa card and its replacement. I checked my lease, and it clearly states they cannot add a late fee until 15 days past due - my due date is the 12th. I called the local office, and no one answered. I then called their national office, and the representative told me they do not include it in the leases, but that when their stores assess a late fee, they can override and deny access. However, no late fee can be assessed at this point per my lease. It states that a storage fee can be assessed only after the fee is 15 days past due. I called the local store again, and they said they have a different regional policy, but have not provided it. I am specifically in Frederick to sell items from this storage, and my time to handle this is limited. CubeSmart also raised the rent by 30% within two or three months of my move-in and discarded a storage bag on a cart while I was retrieving my other cart. The office was closed, so I was unable to speak to them, but they sent me a message saying they threw away my 'trash." They are unbelievably rude and aggressive. Another item: I was moving multiple items to meet an Uber and took the cart to the pickup point just outside the gate when a rude woman approached and demanded, "Why is this cart outside the gate?" I said, obviously, I was moving things to Uber - there was no information on the gate that said you could not load a car outside the gate. There is also nowhere to dispose of trash at this facility. Worst service ever, rude people, who deliberately try to be rude when they could just be normal.

From the owner: CubeSmart Self Storage of Frederick, MD offers affordable self storage with premium amenities. Our…read more39 Thomas Johnson Dr location has storage units with premium amenities. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

I am writing to personally thank you both Ashley and Stephanie for the exceptional customer service…read moreyou provide. Whether I am calling or visiting the office to make my monthly payments, you are always excellent communicators and incredibly helpful. I have been a customer for nearly four years, and I recently recommended CubeSmart to my oldest daughter when she moved back home. She is now a customer as well and is very happy to experience the same great service I have enjoyed. I will continue to recommend your storage facility to anyone I know looking for a recommendation. Thank you again for all that you do.

David Was great to deal with and has a very clean and well managed facility. Will definitely be…read moreback for any storage needs. Thanks again