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    Extra Space Storage

    4.3 (21 reviews)
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    Updated 1 week ago

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    4.5
    (3 reviews)
    Self Storage
    Responds in about 20 mins

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    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Photo of Ron H.
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    2 years ago

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    Emily S.

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    3 years ago

    No problems with this storage facility. Staff was very helpful as we moved out. They will work with you. I will use again.

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    4 years ago

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    149
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    5 years ago

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    Emily S.

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    4 years ago

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    4 years ago

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    3 years ago

    So helpful. easy to use. no hidden fees. great customer service.

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    6 years ago

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    4 years ago

    Great customer service. Unit clean and secure and well kept facility.

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    4 years ago

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    Emily S.

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    5 years ago

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    Emily S.

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    Photo of Molly W.
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    12 years ago

    Maggie is FANTASTIC! Very helpful and a pleasure to work with.

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    11 years ago

    Quick and easy and very friendly service. A good selection of storage unit sizes.

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    10 years ago

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    12 years ago

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    11 years ago

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    12 years ago

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    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    the manager, Ms Maggie is very professional, helpful and pleasant.

    Mentioned in 2 reviews

    Read more highlights

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    Very friendly person behind the counter. Who laughed at my corny jokes. Much help given when I…read morewanted to best option for my parcel. Best option wasn't necessarily the fastest for me. The place seems to offer everything you would need to ship or manage a small business. Handy for lace to pick up supplies without going into Fredneck. As for the person bitching about the clerk wanting to do the photocopies for them. That's called customer service, and I doubt the clerk would read their love stories:)

    When I had a damage dispute with a shipping carrier, Postal Place really stepped up and went out of…read moretheir way to ensure I had the necessary information to properly file the damage claim with the carrier. Seriously, I could not say enough good things about how Hassan and his team helped me navigate the process of obtaining compensation for damage during shipping. Without a doubt, I will continue to use this business every chance I get. Even though I had purchased insurance, Hassan had the foresight to proactively take pictures of the package as it left his store on the carrier's truck. Through this single action alone, I was able to prove the package was in good condition at the start of its journey -- quite unlike its state at the end of the journey! The key here is that the service at Postal Place, and just plain old-fashioned thoughtfulness at this business, is a value that I could never have put a price on for my very expensive shipment. Thank you Hassan! I really don't know what I'd have done without you.

    Zip Moving And Storage

    Zip Moving And Storage

    3.9
    (158 reviews)

    We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

    The movers themselves were friendly and they were quick. That alone is deserving of 5 stars…read more However. The amount of damage we received was excessive to say the least. It wasn't intentional, but the amount of damage we saw was much more than what I would have been okay with. The furniture and location was difficult however given that everything made it to where they needed to be, I'm sure it could have been done much more carefully. That made this pretty mid tier service. So 3 stars. And that's what we initially put in our review. But then after putting in our claim on damages with ample proof of damages, and also our honest review, my wife received a call from one of the movers asking us to take down the poor review because they would get in trouble with the owners. Now I'm wondering goes on behind the scenes because the good reviews seems much more shady now. How many other reviews got asked to be taken down? They got the move done and did it relatively quick given the difficulty. The price was rather high given the quality of work completed. And given how quick they were to request us to take a poor review down to me deserves an even poorer review. Honestly, if they had taken accountability right away to the damages I would have felt better about a simple 3 star review. I can't in good conscience recommend Zip Moving and Storage.

    Manny Helper

    Manny Helper

    3.9
    (14 reviews)

    I really wanted to like Manny and his crew and he's a nice guy but unfortunately things went wrong…read morefrom the beginning. The truck was too small for our 4 bedroom house which he knew about ahead of time, 2 trips of 1 hour each had to be made for a local move, there weren't enough blankets and packing/ protective supplies, and his crew was not very careful with our walls, railings, and ceilings resulting in marks, scratches, and paint removal in many places. I spent 3 hours the next day fixing and painting our walls because we were putting our house on the market. * I will note we had tight townhouse stairs and box springs so some marks were to be expected but places not tight at all were covered in marks and they managed to damage 3 small nightstands and a bookshelf less than probably 20 lbs. While he did give us one of the lowest prices, beware in this case sometimes you get what you pay for. I watched as they loaded the second truck full without wrapping or protecting any of the furniture and as a result most of that load ended up scratched and damaged. As I arranged my furniture I found gouges, scratches and one shelf on a bookshelf was completely cracked. Overall about 4-5 pieces were damaged that I've found so far, and sadly I expect to find more as time goes on and I continue unpacking. When asked to rectify the situation, about his insurance he claims he carries, or for any sort of compensation for the damages, he refused and told me we did not sign a contract with him and to have a goodnight. Buyer Beware. Don't move with this company if you actually like your stuff.

    I hired Manny Helper yesterday (May 25, 2024) and they were FANTASTIC! After calling 15 different…read moreMovers in Frederick MD to find someone who was available, reasonably priced, and not trying to upsell me, I stumbled upon Manny Helper. Manny himself answered my call right away (and he answered every time I called), he was able to decide quickly that he could help with my project, and he quoted me a very reasonable price. The day before the move, I called to confirm with him and he assured me they would arrive on time and ready, which they did! In years past, I've had numerous Movers who show up late and disorganized. But Manny Helper was ON TIME and got to work quickly. They packaged up my furniture very well and moved it down THREE flights of stairs with zero damage to walls and furniture. I was very impressed with Manny Helper. My moving job was small, but I wouldn't hesitate to hire Manny to handle a large move. Since I was driving from out of state up to Maryland, I was nervous working with a moving company I had not met in person. My fears were not necessary. Manny Helper did the job perfectly and I was so relieved and happy. I would definitely hire them again and I've already recommended them to a lady I know who is moving away from Frederick in June.

    Extra Space Storage - selfstorage - Updated July 2026

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