Air duct cleaning service. Very responsive to inquiry…read more Professionally, Prompt, Impeccable service, extremely attentive to every detail. Honest, Informative, and knowledgeable. Left our home sparkling clean and smelling so fresh! After having Zsolt work on our system, I Would never think of having anyone else do it. He did an incredible job!

Great and friendly service. Was prompt and efficient. Worth…read morea little bit extra to get the job done correctly. Communication was fabulous. Very knowledgeable and courteous.

wow, whats an awesome job they did to my Mom's air duct system! team came on time and spent almost…read more6hrs. pics before and after were like night and day! i would give them 10 stars! strongly recommend. agree with most of the reviews. thanks Ductz!

All ducts were cleaned sanitized Air handler cleaned…read moreSealed in air flowsanitzed Dryer lint cleaned out that had compacted along w the venting outside. Jorge ariel guillermo were great Very respectful and cleaned up any residue

Very polite and professional. Showed up on time and got the job done. He was very reasonablely…read morepriced I definitely recommend this company.....

Excellent service by Roy. Cleaned my dryer vent from the dryer to the roof - even went on the roof…read moreto make sure it was clear all the way through the roof vent. Speedy service! Very professional and friendly. We highly recommend Roy and his services!! Even replaced the metal duct from the dryer to the wall!

Jimmy and his staff are very professional, clean, reasonably priced and efficient. They are very…read moreresponsive and quick in the job. I definitely recommend them for your vent cleaning needs.

Amazing! Don't bother using anyone else! Jimmy and his team are…read morethe best! Honest, prompt, professional, helpful are a few words I would use to describe them! They helped us out and we were so grateful to have had them be there for us!!!!

My AC wasn't working yesterday so I called Certified and they said they would send a tech as soon…read moreas someone was available. I was so pleased that Jesse arrived at my home about an hour after I made my call. this was the hottest day we've had so far and it was a Sunday. The response time was excellent! Jesse looked at the AC unit and immediately knew what was wrong. he had the part on his truck and immediately began installing it. he worked very diligently to get the part installed and get my AC running smoothly. I was extremely pleased with not only his technical expertise, but also his professionalism, his diligence , and his pleasant demeanor. He reminded me that my contract was up for renewal and by renewing, I was able to save money on the part and the service call. Thank you Jesse and thank you, Certified!! Karen from Naples

I needed my unit cleaned out and a new condensation pump put in. Jose Simon did an amazing job! He…read moretakes pride in his work. He ran into some complications and he stayed to see it through and ensured everything was the way it's supposed to be. I appreciate that. Also, their prices are very reasonable. I appreciate that too! I ran into another small complication after, and Justin came by and fixed it in a jiffy.

we just hired Royal Duct to clean the AC and ducts in our 2,300sq ft condo. could not have been…read morehappier with their expertise, politeness and cleanliness throughout the 3+ hour service. they are great. Do not hesitate to use them.

I would like to thank Arthur and his partner with Royal Duck Cleaning for doing the job as agreed…read morewith no hidden fees. They were here on time and stayed until the job was completed. They cleaned and did all the repairs I was not aware of. I highly recommend their service to home owners who have had remodeling done.

Called them on a Friday to do a diagnostic on my RV AC. They set up an appointment for Monday…read more Called me Monday to tell they don't do RV's. I tried to inform them this is a basic HVAC system. So I lost 4 days in getting it fixed. At the very least they could have come out and did a diagnostic. Do not recommend for RV AC diagnostic. Fairly simple job. See pic.

Woke up this morning with no AC (not a good thing in Florida). Called Certified and spoke to a very…read morecompetent and pleasant receptionist. She assessed the situation and put us on the schedule for today. The technician , Jacob, arrived promptly and did a thorough inspection of our unit. He was able to locate the issue. Explained everything to us and discussed the options. We scheduled the repair as soon as the part comes on. Jacob was polite and very knowledgeable .

Family A/C & Heating in Naples is well named. While an effective and superlative company-it also…read moreapproaches its customers as part of their family. And RICKY EXAVIER is a perfect example of this: Smart, personable, highly professional and willing to go that extra mile to help. Every single person at Family exhibits this same array of exceptional qualities -and Ricky shines among them. Ask for Ricky! You will not be disappointed

I have been a loyal customer of Family AC since 2005 and have always been impressed by the…read moretechnicians' professionalism. However, I am writing to express my extreme disappointment regarding a maintenance visit on February 2nd. During the six-month maintenance inspection, the lead technician pressured me to have my system replaced, despite my repeated and clear refusal. When we moved to my father's house to change a special-order filter, the lead technician remained on his cell phone in the living room, while I had to personally carry my ladder to the second technician in the laundry room. After they left, I discovered that I now need to have a ceiling painted and a retainer ring reattached to the ceiling. April 25th, I went to change my three-month filter, I found the existing filter smashed into the unit. It took considerable effort to remove it without it tearing apart inside. Due to these issues, I must incur additional expenses to hire a different AC company to inspect my father's unit to ensure his $120 filter was not similarly mishandled. The quality of service during this visit was a major disappointment and not reflective of the standards I had come to expect from this company.