Max was really awesome. He was very courteous and explained everything as he was going through the…read moreprocess of identifying the issue. He was able to reach out for assistance from your company when needed and even shared he learned something new too. Definitely appreciated him. Kudos to Max!!

Just had my AC serviced on Thursday (1 week ago). I have woken up twice in the last week with a hot…read morehouse. The tech did not clean the slime out of the unit so the overflow sensor ball floats and turns off the unit! I sent in a "Contact Us" but do not expect to hear back. (Done that before.) I will call when they open and see if they try and rip me off again with a $99 service call.

Florida Cool sold us and installed a central ac unit. Kenton said Florida Cool would provide us…read morewith a 3 year service and parts warranty with our purchase. Called Florida Cool customer service and the lady on the phone said they do not supply such a warranty and hung up. Latest update, my wife spoke to a man at customer service who said this warranty would not be provided unless I deleted the negative reviews I made. Also, it's been almost 1 month since the ac install and Florida Cool has not scheduled a permit inspection which they are required to do.

So although Florida Cool responded to us one time when we needed an alternative HVAC company…read more. BEWARE!! The technicians are trained to try and sell you a capasitor and a UV light for BIG BUCKS!! Our AC is 4 yrs old.. did not need new capasitor.. you hardly ever do.. they never asked if there was warranty, etc. UV LIGHTS now know are ineffective in fast moving air.. plus we have a high grade activated charcoal and hepatitis filter system.. we have no slow growth from non moving air. This company has expensive maintenance contracts.. but they send you pretty brochures and advertise all over! I only want to pay for good service! 2 times with their upselling for things we did not need was enough! We have moved on!!

Cool Air Today just finished our semi-annual inspection and service. Wally Keller was our service…read moretech. Wally was on time and proficient in his service. We look forward to our next service date. Cool Air Today has a great payment plan where they take an automatic deduction each month from the checking account resulting in no payment due at the end of service, it's painless. Cool Air Today has a great payment plan. They automatically deduct money from your checking account each month, so there is no payment due at the end of service. It's painless. John Sixbey Palmira G&CC

I think they do a fine job overall and I will probably use them again but they will never receive…read moremore than 3 stars from me until they send me a technician that speaks enough English to explain to me what the issue was and how to prevent it if possible.

after having poor experience with two other firms, we switched to Complete 5 years ago and are 100%…read moresatisfied. the technicians are just that competent, friendly, timely and not salesmen. Scott and his team are consistently excellent

Complete Care Air installed 2 AC units in our home in a very professional and efficient manner…read more Scott, the owner of the company was knowledgeable, answered every question clearly and was interested in providing the best installation possible. Everything from start to finish was completed seamlessly, on time and carefully in every way. We would highly recommend this company for your cooling needs. You won't be disappointed.

Great service, great installation, knowledgeable and courteous staff. Definitely recommend!!read more

They made a mistake, wasted a couple weeks of our time: including several days with an employee in…read moreour home not fixing the mistake. Finally sent someone who accomplished it in an hour. They've never apologized, or even acknowledged their poor business practices. If you want a company that doesn't stand behind their work or treat their customers well, use them.

Dave M was the best. Honest and professional. Thanks again Dave. From the time he showed up till we…read morewhere talking about my solutions for a 26 year old ac unit. He's the best and I hope he stays with Certified. When you think Certified!Think Dave.

I am writing about the wonderful service I have received from Certified Heating And Cooling for my…read moreHVAC system. About a year ago I switched from another company because my AC wasn't working and it was extremely hot. It stopped working at 4:30 in the afternoon. I tried calling a couple of companies and no one answered and then I tried Certified. Someone answered the phone immediately and when I told them I was not a customer but had no AC they told me someone would be there as soon as possible. I called them back when I noticed a few minutes later that there was water leaking from a part of the machine. They informed the tech about my problem and stayed in touch with me about his arrival time. He was here by 6 and worked until everything was complete. I had them here a few more times and was very pleased with their technicians and their prices. I was also impressed that their customer service manager, Brandon Murphy, has also been a big help to me. I had a question about one of the charges I paid when they had sent someone out. I reached out to him because I just didn't have a good feeling about the necessity of sending out someone for a question I called the office with. Brandon agreed there shouldn't have been a charge. Within a couple of days I had a credit to my charge account. It is so nice to finally find such a good company in such a competitive industry. I truly believe that these people are not all about the money. They care about providing great service and treating the customers with respect. If you do that right, everything else will follow. After a service call for regular maintenance yesterday, I was so impressed by the tech,Cesar, I wanted to write this review. Cesar was extremely competent and had a great attitude about his job, working for Certified, and the HVAC industry in general .He loves what he does and it shows He was actually happy for me that I had no problems and there was no need for any changes or charges. I was happy to request him for my next appointment. I highly recommend Certified for anything you may need. They are staffed with extremely well trained and experienced Technicians who really know what they're doing.

I Have a contract with Advanced Air. I tried to make an…read moreappointment for a service twice once calling a month ahead and was told there was no availability. Be cautious when signing a contract with this company.

They were here all day installing a new air conditioning system. They went over how the system…read moreworks and left an owner's manual and card. I'm happy to have a new system installed.

Josh was our repair guy. You should photocopy him and send him out on every job. He was thorough…read moreand provided thoughtful recommendations. He did a great job and made sure we knew what he had done. I am not sure if he is a better sales guy or repair guy! Thx!!

Finally it's work for heat also they did work they fixed it after while thank you very muchread more