Associates, Like the kind-hearted and highly professional X-Ray Technician, by the name of Memory, who have helped 3 generations of our family for Decades, make this place as wonderful as the day they opened!!! Of course, the doctors have been like our private family physicians, for as long as I can remember!!! Lots of free parking! read more

Sendas Urgent Care - Urgent Care Near Me - Bakersfield, California

This urgent care was outstanding! I came here a few days ago to get checked out, I usually don't feel very comfortable when I go to any type of medical facility but, from the time I showed up and left the experience I had here was very positive, the office staff was on point, as well as the medical staff. I can easily say I trust the folks at Sendas. read more

Sendas Urgent Care - Urgent Care Near Me - Bakersfield, California

This is my second and final negative interaction with Michelle Hules, the mid level provider at the Ming Ave location. Both times she was abrasive and spoke over the top of me. I also work in the healthcare industry and I also have the same education level as Michelle. Unfortunately her personality is what it is and will likely not change. However, we are not in the 1980's anymore when horrible bedside manners are well tolerated. To my understanding Michelle needs to complete CEU's as part of her ongoing licensure requirements and might I suggest a few courses on strengthening communication techniques and motivational interviewing skills? I went to Sendas after speaking to a provider through Teladoc at 7 this morning. The Teladoc provider stated I needed a chest X-ray and that he believed it was a viral pneumonia. So I took myself and my mother to the urgent care because she had already been ill for a few days. We were the first two there this morning and the support staff were lovely and got us checked in quickly. The wait was fine. No issues there. But once Michelle came in she presented as condescending and uninterested in listening to more than 3 words at a time before she started speaking over the top of me. When I would try to respond it was met with "well then go to the ER" "Well that's my opinion and I worked in the ER" By the way Michelle it's kind of obvious you worked in the ER because of how you behave toward patients....not everyone is drug seeking or malingering and you present in a manner that suggests that's how you view your patients as a whole. Maybe consider going into a position where you work alone and don't actually see clients face to face or interact with them directly at all. I don't disagree with the diagnosis necessarily but I strongly disagree with how you spoke to myself and my mother. If you're truly confident in your abilities as a provider then you can do so with kindness instead of being brash and ugly when people are already feeling awful in the first place. read more

The wait time is absurd to see a doctor even with an appointment. Doctors rarely available, they use physician assistants who don't know anything and are only around for a paycheck. Choose somewhere else. read more

Big shout out to the crew at Sendas medical group, the front desk was always kind, understanding and friendly. went there with significant medical problem couldn't get into my doctor so went to Sendas, the Doctors I saw listened to my problems with compassion and did a great job in helping me resolve the immediate problem wrote referrals for me to see specialist. Open on Saturday and Sundays a big plus read more

rushing to misdiagnose and not listen to what is actually wrong with me, gave me more stress than i needed

Sendas is the worst. Their worker comp is horrible. You wait over an hour to be seen! They drag their feet here. I wouldn't recommend them

Wanted to follow up on the inadequate care and judgement made by the female zPA or Dr who gave me poor service by not examining me. I went to Dr Matkovic next day and it turned out after X-rays that I have vertical stenosis after the titanium screw broke from the whip lash caused by the accident. So much more pain because of poor care by this PA or DR. I am not under USC ortho and Neurology surgeon for surgical repair! PLEASE DO YOUR JOB AND NOT JUDGE WITH POOR MEDICAL KNOWLEDGE!!! read more

First, the quality of care is FABULOUS! My workers comp Doc is the best! VERY thorough, understanding & helpful. Wish he could be my primary!!! (rated establishment as good however because there is always at least an hour wait to see Dr.) read more

Checked in at 11am and told 5 people in front of us. At 11:50am received a text update- 1 person in front of us. At 12:50pm ushered in from the waiting room to a patient room and checked vitals. 1:50pm stepped out to for an update and were told 3 people are in front of us... NP student just checked in on us. 2:04pm. read more

My visit was on 6/19/25 at Sendas Urgent Care on Ming....the female doctor in there was uncaring, unfriendly, and a true waste of my time to see her.......she may have seen me under 30 seconds and left! I will never go back!!!!!!!!!!!!! read more

Well I went here multiple times in the past , from being in pain for back issues and taking family here for wrist issues. Lorrie was always great. First time seeing Dr Ngo not so much thrilled with him. He didn't even introduce himself. He was argumentative, lazy, did not listen to my needs or requests I had two issues and he only worked on one and he was half ass doctor on that. All he had to do was refill my meds which were non narcotic. Told me he is only going to do it once! Like I'm some kind of drug seeker (I love going to urgent care on the weekend to get meds that are a necessity for me and paying a higher copay before a tropical storm). Thanks Sherlock. You get paid to do your job as a professional! read more

Sendas Urgent Care - Dr Ngo - Urgent Care Near Me - Bakersfield, California

First let me say that the front office staff was great, and the medical assistant and nurse were also great. The medical provider was not. She came in, and I am not exaggerating when I say she spent under 2 minutes with my daughter who had been sick for 2 weeks. She listened to her back, looked in her nose and throat, and said it's a virus, I'll give her steroids. I said we're concerned it's a sinus infection, and we're not interested in steroids. She then said there's nothing I can do then, she'll just have to wait it out and left. She acted as if we were inconveniencing her. Luckily our doctor squeezed us in and guess what she has a sinus infection. So money wasted going to Sendas. read more

Couldn't get in to see my doctor until after the new year; so, I went to Senda's Urgent Care on Ming. Checking in was easy; only having to fill out info related to my visit (on a tablet). There were a number of people in the waiting room; so, I did have to wait a little while. But, when called back, I was seen by the doctor pretty quickly. Dr Ngo was friendly and thorough. If the need arises in the future, I'll definitely go back here. read more

The front desk staff was welcoming as soon as I walked in. My wait time was minimal, which I appreciated. The care team especially Dr. Ngo were very comforting. The after care instructions he provided was easy to understand and my perscription was ready for pick up at my pharmacy right away. I will definitely be back when I get sick again.​ read more

Dr ngo is absolutely amazing. He cares and is thorough. He treats his patients like gold. He has treated and discovered two items other drs couldn't. read more

Adilene was super helpful, explained everything that she was doing, and wrapped my foot up nicely!

These people nearly killed me. They ave me an injection of a drug to which I am allergic. It was in my chart. I told them I was allergic. Doc said to take some Benadryl and sleep it off. I ended up in the emergency room with anaphylaxis. This resulted in nearly $3000 in out of pocket medical expenses to me. I tried working with the staff at this UC but they will no longer respond to my calls or emails. I'd give them 0 stars if possible. Don't go here. read more

Great office staff. Horrible Dr service . He has 0 intentions to explain what he is planning to do for service. Slams doors and does not respond well to questions . Worst Dr in an Urgent Care facility. 100% do not recommend the male Dr in this facility . He needs to take a communication course or some type of patient management course. read more

Doctor Ngo is amazing. He is so patient and professional, all the staff as you walk in and go in to back at are attentive and professional. The wait time from start to finish was under 1 hr. read more

The front desk receptionists. and medical assistant jasmine are horrible. They have the worst attitudes and not professional at all. I've come here for years and it seems like staff gets worse and worse. This will definitely be my last time here in person. If I could skip dealing with the staff and just see the doctor I would. Dr Ngo is exceptional and one of the best doctors but dealing with the staff isn't worth it. read more

Absolutely worst place on earth!! So rude front desk! Better go to any Kaiser facility than here!! Terrible read more

The Wonderful Physician's Assistant, Kristin, provides outstanding care, along with our doctors for over 20 years!!! She knows how to get to the root of the medical problem and always gets us back on our feet quickly. She is highly intelligent and is genuinely concerned for the welfare of her patients. read more

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Husband and I waited for hours to be seen with an appointment to be test for COVID. Then they send my daughter my husband results Knowing that I was waiting for the results. Not only are they rude. But when request a note to show work we tested positive. They made me wait another 2-3 hours outside in the cold just for the note to be seen again by a dr. Our work does not accept a text saying we are positive. We need a letter head Note to prove we were tested. DO NOT GET TESTED HERE you will have a bad experience! read more

Tried to get my daughter in for an appointment, you have to do it through email. So Emailed them filled out all the things and sent them my insurance information. They text me back saying wait till they respond and it has been 5 days, still no response. My friend made an appointment after me and got in before my daughter. This is super frustrating and unprofessional. We will not be returning here and we do not recommend. This place is a joke. They need a better scheduling system. Accelerated has a much easier process. read more

Sendas Urgent Care - Never contacted us with an appointment after DAYS! of requesting an appointment! Still waiting.... unprofessional and frustrating. - Urgent Care Near Me - Bakersfield, California

Staff are very caring and professional . It took a long time, but it was worth it . They gave good advice for follow up

Worst service I've gotten at any urgent care or clinic. Came in for a drug screening at 12:12pm it's currently 3pm and still haven't been called up to be seen. Crazy part is there's only 4 other people in here and I was here first sucks for their wait. read more

We love Sendas! My husband and I have gone there for years and have always been happy with their service. Dr ngo is our favorite!!! This facility is always clean and well maintained. Wait times are usually decent - during cold/flu season like every doctors office they get backed up but they do get to everyone in order. Helpful tip. Get there right when they open if you can!! read more

It takes forever to check in and be seen - especially if you're using the mobile check in. I arrived when they opened at 8 and it took them nearly an hour just to check me in. This is so frustrating, especially when I'm miserable and in pain. read more

We visited sendas because my husband was in incredible pain for his swollen knee. Sendas was great. From the front office staff giving me a wheelchair, to the staff who helped him with X-rays a steroid shot. He was better in a couple of days. They were very knowledgeable,kind and helpful. I will be back anytime we need help. read more

This place really needs to change its name... a person could be dying but they won't send you results for a month until you yourself make yourself present! Save yourself the time and go somewhere else... clearly isn't meant for "urgent care" read more

This is usually my " Go to" urgent care". Dr. Ngo is thorough, kind, and takes time with all questions and rest of The staff is generally good. I would've typically given them a 4 or 5 star rating based on all my previous experiences but after a recent visit I feel compelled to give them a 1 star or less. 2 days ago I took my 2 daughters in to be checked for flu like symptoms/ or Covid (fevers, congestion, cough). The wait wasn't awful considering there were a few families ahead of us. We waited about an hour in the car and luckily the weather is cool enough to sit with the windows open. Once we were called back their vitals were taken and we were in room quickly. So far so good. The doctor (not Dr. Gno) came in within couple minutes. He seemed too busy to be bothered to actually do any sort of exam! He put a stethoscope on my oldest daughter had her cough once and said "ya she sounds sick" and moved on to the next daughter. Stethoscope and cough for the next daughter and said "she sounds fine". As he's opening the door to leave he says "this one could use tamilfu that one can't. She can go to school today" and walked out. I had to go out and ask for them to be tested for COVID, and they were out of flu tests. One daughter is doing a bit better but I have to take my youngest back to urgent care as her symptoms have gotten worse now :( I will not be returning to this urgent care again unless I know that we will see Dr NGO! My families health depends on it! read more

2:45 pm check in and was told to wait in my car to be called. I get a text at 4 pm asking me to return at 4:45 because the doctor is taking a lunch. I return at 4:45 and get called into a room at 5. It is now 6:10 and we are still waiting in a room to be seen by the doctor. 3.5 hours waiting with a child with high fever is not ok. I heard from a different patient that they also gave them the lunch excuse and 3 hours later was told the same that the doctor was going to lunch. He said you told me that earlier and they allowed him in to be seen. read more

Sendas Urgent Care - Patient room - Urgent Care Near Me - Bakersfield, California

Do yourself a favor don't go here, there are a lot better choices for urgent care. I had terrible experience here, the first and only time. The front desk is rude and callous. The appointment too way too long for a minor problem. Then when I asked the front desk clerk Missy, for information she rolled her eyes and sighed. Then I saw a guy ask to see his spouse, and they said their policy was not to let people back, they didn't even attempt to ask the patient. I could tell he was frustrated but he was far more respectful than the employees , who laughed at him when he walked out. read more

We went here for Covid tests to travel. I confirmed multiple times that we would have the results before we needed them. Unfortunately, these guys completely screwed us and our vacation. They did not get us our results until they re-opened on Monday morning and we were removed from our Sunday flight. This cost us over $600 in change fees from the airline! The person we talked to on Monday wasn't even the bit apologetic. read more

I took my son to get tested for a throat infection and they prescribed him some amoxicillin medication. He had been on the medication for 2 days until I called back and requested a follow-up visit so they can change out his medication. I asked if I would have to pay another Urgent Care copay being the medication they prescribe for my son is not working my son started breaking out with a rash and had a side effect to that medication/allergic reaction to the amoxicillin. When asked if my son can see the doctor again they said I would have to pay another $70 Urgent Care copay again being it's a new symptom when my son originally went in for a throat infection. Mind you this is a phone call follow up I'm just trying to get better meds that work for my son so he gets better. We didn't ask for a medication reaction we just want things just to be made right. They could have took it into consideration being the medication they prescribed you would think because it was an original visit they can prescribe a new medication. But no. So I didn't go back and will never go back. They just want your money. Not Good. read more

I've been here before many times due to the convenience of the location, but I never leave feeling reassured that the doctors there really take the time to help their patients. Today, there was one person before me in the waiting room, and I waited about 40 minutes. After finally getting called in, the doctor sees me for about 2 minutes, telling me they have no tests for my symptoms but proceeded to tell me I might have this or that and prescribed antibiotics. I could tell he was in a hurry even though the waiting room was empty. And then I decided to go to centric urgent care, and they ran the tests for peace of mind and to properly treat my conditions. The doctor stated I did not need any antibiotics. I am never returning to Sendas again. The pharmacy employees I went to for my medication also had a similar experience, and told me they don't want to ever go back to Sendas. read more

They Forgot to call in my prescription in that I really needed. When I finally contacted them to see what happened it's then that they finally called it in. Talk about incompetence. People need their prescriptions- forgetting to call it in to the pharmacy is unacceptable. read more

The worst urgent care EVER! It took 4 days for them to fax a prescription. Then they argued non stop that it had been submitted. The PA is completely incompetent. read more

Haven't been here in a while ,but I needed to get my husband Covid tested.We arrived at 1:00 first we checking in by text. Three hours later I called to see If I was in line or if they just forgot us.The receptionist informed-me when it was my husband turn I would receive a text. Five hour later we finally get a text to-get checked in & then more waiting. This place closes at 5:00 on Sundays.I don't recommend coming here during the pandemic . You will grow old waiting for a less than 3 minutes Covid test. Sendas needs to work on their checking in procedures. I've been to BFMC and their wait time is 2 hours but you never feel forgotten.I use to love Sendas but they are so unprepared to deal with walk-ins during pandemic. Seven hours waiting in a car with a sick person for a quick test .... I could have waited at home and they could have texted me 30 minutes before and I would been here . read more