the kitchen staff terrible the kitchen manager horrible the cleanliness of the facilities nasty the…read morekitchen staff untrained didn't have hot water or any guidance in the kitchen this place they should shut down the kitchen all the cdc the health department

The Vintage is a skilled nursing & rehab facility as well as a retirement community located within…read morewalking distance to Presby Denton. The building has an established presence in the Denton community and provides outstanding care to their patients. I have seen first hand their hard work and amazing patient outcomes. The Vintage accepts Traditional Medicare, most Medicare Advantage and Commercial insurances, Medicaid (for AL/LTC), and Medicaid Pending on a case-by-case basis. This facility is the only location in Denton offering: - Independent Living - Assisted Living - Skilled Nursing & Rehab - Long Term Care - Memory Care (secured memory care unit) Phone: 940-384-1500 Fax: 214-295-1771

The people that work here are what keeps bringing me back every time. Mr. Boyd has put together an…read moreamazing team of physical therapists that will lovingly push you back into shape. They care for every level of disability. The food is good and the stafff are amazing. It is a very clean facility. You cannot go wrong here.

Do not use this facility for Rehabilitation because the facility will bill your insurance $8,500(85…read morehours ) for 20 days of rehab (5 week days) at 1.5 hours per day at a rate of $350 per hour (amount they bill your insurance )for a combined 1.50 hours of PT, OT and ST. 1/2 hour each. In addition to billing the patient/resident $5,400.00 for the same 20 days of rehab. Thus $13,900 for 20 days of 1.5 hours of rehab per day x 20 daya=30 hours $13,900÷ 30 equals $460 per day x 20 days of 1.5 per day (3rd party PT therapists) who are only being paid $100 per hour. The facility gross profit of $360 per hour. If you are someone ?who requires more PT good luck as none of their residents ever walk out of their own). As most are still wheel chair bound or using a walker when they leave if their lucky. After all if they fully rehabilitated their residents the facility would go broke. They are 50 percent short staffed because they can't retain good nurses or aides because the pay is low. 25 percent are contract so Covid is an issue. They Covid test the residents every 3rd day at $250 per test they charge the patient or insurance.Reason being too many contract employees thru 3rd party companies.

Tried to do a Medicaid-Pending application. Was presented with nothing but obstacles and…read moreadversarial questioning. Felt like I was being cross examined. The staff is not helpful and not welcoming. Do not recommend.

Lake Village is a great place for your loved ones! They have an amazing staff and their is someone…read morealways willing to help in any type of situation! Their type of care is the best from what i've experience in a lot of facilities.

My mother recently passed away but she lived at Tender Care Home for Adults for about 7 months,…read morefrom last summer until her passing at the end of January. This is a group home and not a large facility. They can only have a maximum of 6 residents. A group home is a great alternative to a large facility, especially if you or your loved ones have a limited budget. The caregivers that work at this home are so loving and caring. The couple who own this home are so nice and have much experience in this business. As the previous reviewer mentioned, the home is always clean and tidy. It isn't a fancy or new home by any means, but it's clean and the caregivers are wonderful, what else can you ask for. They don't often have available beds, but if you can get your loved one in here you will be happy that you did.

How do I start? I had a friend that I watched pretty closely who was in the Preston would rehab for…read moreone week and then ended up in ER. When we got there the bed mattress that was supposed to be on the bed was on the floor for three days. No one took the time to put it on his bed to prevent bed sores. Next he was constantly being fed his evening meal at the same time of his breathing treatment. It was always at the same time and the food was cold when he was able to eat. He was told that was his set schedule for a breathing treatment. My question is, if his breathing treatment was at five and they bring the food in at five - why didn't they schedule that a little differently. The buzzers from all of the patient rooms were going off continuously and not a person in sight to help any of them. Lastly, he is one that had to have a man's diaper due to his kidneys. He had an accident and was trying to move around because of it being uncomfortable and fell off the bed sometime during the night. He laid there yelling help to around 7 o'clock in the morning. Which is why he ended up in the ER. He even had a touch of pneumonia because it was so cold in his room and his wife had to get him a blanket. As for me, I have spent many days in the hospital, nursing home, home healthcare and rehab centers because I am in ministry. This has been the worst experience I have ever had or seen in any of the facilities or stayed at with friends and loved ones. My thoughts are: they are not very attentive, nor caring for their patients. For the amount of money, the patient pays not including what Medicare or insurance pays, this is very poor in service and in care of the patients. My opinion is to put your loved one or friend in another rehab facility besides this one. They may change with leadership, but for now, it needs to be evaluated. Please check the facility yourself and ask lots of questions and make sure you're there wherever your loved one is to be sure they properly treated and cared for. I rated them a 2 because of thefood m. It was really good but the service of getting the food to the patient was unprofessional. Sometimes it would sit in the hallway for a while until the loved one went out to get it for the patient. I have to admit Physical therapy staff wasreally good with the patients and couldn't ask for better. If they could just get the rest of it to match up, this would be a good place to go.

this place is a horrible place to put you family member for REVAB. my sister had a fracture pelvic…read moreand back and a broken elbow These bit(#€s let her sit in soiled diapers for 75 minutes and mistreated her like she wasn't human . If you love your loved one DO NOT PLACE THEM HERE. " BEWARE""

My mom came from another facility we endured 10 years and only after 2 weeks here she is extremely…read morehappy. They get her up every day and change her regularly. I am so happy with this place.

I really am very happy with the level of care Shout out to PT DIRECTOR Betsy'- RN Assistant…read moreDirector -Taylor and Social Worker,Natalie - their staff has always bee n available and mom Loves the meals - y'all can't go wrong with this facility been in Med Sales for over 30 yrs now -and this is a great place for your mom/ dad or other

Although I have limited experience with memory care facilities I have to say that Grand Brook…read moreMemory Care in McKinney has the most amazing staff. From sales to director of nursing to director, and most importantly, the caregivers and folks that interact with residents daily - every single one of these folks actually seem to like their work and care about the residents! They have regular Zoom meetings for family members and a group WhatsApp to share news and pictures of activities and events. It's truly amazing to me - and especially when this is a stressful time for family members too. So happy we chose Grand Brook for our mom!

From the owner: We offer you and your loved one with dementia, Alzheimer's, and other memory issues the very best…read morein memory care living. Our assisted living community in McKinney, Texas has been designed to specifically address the unique needs of those with memory loss. Every member of our staff is fully trained in memory care and the issues of Alzheimer's disease, and is there to care for your loved one with kindness, encouragement and understanding.

Great exercise place running tracks basketball hoops kids soccer field tennis court etcread more

Accord Hospice Care was far beyond our expectations. Everyone involved was kind and caring. Diana…read morequickly arranged everything (all of the equipment and medications and more) so it was a very smooth transition from the hospital to home. Our mother was very gently taken care of by all of the staff. Everyone at Accord was respectful and did everything needed to make our mom comfortable. I really cannot say enough about the level and care and support provided for my mom and the entire family. I highly recommend Accord to anyone looking the VERY BEST in Palliative and Hospice care for their loved one. It was the best decision ever, and Accord was suggested from a dear friend who had used them. PLEASE DO NOT PASS UP A CHANCE TO WORK WITH Accord. They are exemplary!!!

They cared for my love one unconditionally and truly impacted our family during our time of need…read more My loved one qualified for services due to her CHF and she was given a bad report coming out of the hospital: the Dr basically said she would not make it through the weekend. We brought her home that weekend and the loving and caring staff not only got her comfortable but more importantly, she had a series of falls the last few months before this hospital visit, so she had not walked for almost 8 months. She was started on some muscle strengthening exercises, given some tender love and care, and not only did she make it through the weekend, but she walked about a month later for the first time in a long time, and lived almost 7 months after receiving such initial devastating news. We collectively know that it was Accord Palliative and Hospice Care that went above and beyond for our family. Thank you guys so much for caring for us in our time of need. -Davis Family

We built a new home in Robson's Saddlebrooke Ranch in Oracle AZ and took possession in late 2021…read more It took us 2 years to have everything fixed in our home that was faulty. Not enough space on this review to name everything. Now we have an AC condenser that is so noisy, our neighbors are complaining about it. We had ChasRoberts come out in early 2025 and they said that they would not warranty a noisy CARRIER condenser. Now we are looking at replacing our HVAC system so we can sleep at night without hearing our AC. Robson put in a under powered system by having three zones in the house to get an energy efficiency rating. That puts a strain on the condenser we've been told. We know quite a few people in the community that have had to replace their HVAC systems within 10 years of it being built. The cost $15k - $20k. That is not right. Our paint on the exterior of the house is showing signs of fading. Neighbors have painted their houses already. $7k - $10k. 5 years!!! Robson seems to use very cheap things and you have to wait in line to have things fixed. Our condenser should be replaced as it only lasted three years. I would not buy a new build home in a Robson community like ours and only look at resale. Consider this if you are planning on building in a Robson community. One more thing. They sold us a model that could not be built here at Saddlebrooke Ranch. That's another story. Neighbors here at SBR community are great. That kept us here.

Make no mistake. This is a great place to live. But we are full as far as the amenities go …read more There's no space for more people. The sales office will tell you that a whole new amenities center will be built in the north part of the property. There is NO plan for this. Robson corporate in Arizona makes all the decisions and they have no plans to expand any of the amenities. Their properties in Arizona have plenty of new and expanding amenities but we are the step child. Requests fall on deaf ears. The only thing not being used to overflowing is the tennis courts. We pay a ton of money in HOA dues so it seems like we should get a return on that. They continue to build more homes but we cannot accommodate more people using the facilities. Please be aware, that if you are hearing that more amenities are being built, they are lying to you.