With office staff and some of nurses in the field very bad communication with patients. If ever…read morecomes back to need home assistance will look elsewhere.

All the services from Healthflex have been wonderful for my mother-in-law. When it comes to the…read morenurses and scheduling. The physical therapist, occupational therapist and speech therapist all services are satisfactory

Pathways Hospice of Alameda County was wonderful in caring for my cousin in the final weeks of his…read morelife. Their professionalism, kindness and compassion at a difficult time meant more than my words can express. Their calmness, openness and patience with all of my calls and questions kept me grounded and better able to manage expectations and communications with the rest of his family. Pathway's care ensured comfort and dignity when it mattered most, and for that, our entire family is deeply grateful.

Pathways is not a good company!! Not only do I not trust hospice period, regardless of program it's…read morefrom, but this review is merely going to be talking about my personal experience with them via their "grief support" counseling! They will kick you out mid-care if you also have mental health issues and recieve GENERAL therapy for mental health, which is also a form of discrimination! I was receiving virtual grief counseling weekly through them, and not only what I said above, but also their therapist I had, Katherine, was lying to the supervisor about me not ever talking about my grief to her, when in actuality, I have been, but she also has been asking me to explain details to her about my other stressors too, which lead to my instincts to be honest with her. However, that has lead her to shift to only listen to those moments rather than my grief moments, hence the belief of hers that "I was never talking about grief" in our sessions, so I had stopped telling her my other details entirely with "I'm not going to explain more details about that because then you're going to say it's not grief" before she asked from then on. Still despite that though, the last session was an uncalled for the last session, with using the adamant excuse that she was ending my care because "I had other problems distracting me from grief"(literally still sticking to the story that I was not talking about my grief). I then just spoke to her "supervisor", Tom May, who, rather than make Katherine take accountability, instead revealed the real reason; he had Katherine kick me out mid-care, and according to what he said, other people too, because "we're no longer servicing those who have a counselor already"(his words). I asked him why specifically because I told him before that I have a general therapist who helps with my general mental health, but she doesn't specialize in grief therapy, hence why she referred me to them. He then said "we're short staffed and we have others who really need our care on our waiting list" and mentioned that it was the management's decision. Since that told me that he was saying in other words that those people's grief mattered more than mine and/or the others he kicked out(since he admitted he was kicking us out to cater to them on the waiting list, rather than just focusing on hiring more people if they were really short staffed), I then asked to speak to such management, Tom refused and kept saying "I'm sorry, I can't fix that", which I believe is utter BS because if they were able to suddenly make that change in the middle of our sessions, then the right thing can be done and have it be reversed back, but he refused with the "I can't" BS! Moral is, if you have mental health issues on top of your grief that you also receiving support for, do NOT pick this place! They will either deny you on the spot(I've had a lot of losses within 5 years, and have been unable to receive AN OUNCE of grief support within those years because all the places I've reached out to prior to Pathways have all said no simply because of my mental health history) OR they will kick you out mid-care, leaving you in limbo with unfinished grief treatment with the excuses mentioned above! They do not care about clients at all, especially ones that have mental health issues on top of grief, like most other grief places! It seriously is difficult for a mentally ill person to find support for grief for crying out loud!!

I would like to thank Alger for helping my husband Zack with mobility. Alger took out of bed to…read moreget into his new recliner wheelchair. We set outside for the first time in a long time under our tree on the lawn we had ice cream. Then we went for a walk around the block and came back he didn't complain one time he enjoyed this so much he didn't even want to go back in the house. From the bottom of my heart Alger Thank you!!!! I would like to add in a review also for Susanna she is an amazing person inside and out she is a home aide my husband loves to see her coming through the door Thank you Susanna for putting a smile on my husband's face!!!!!

We have experienced wonderful, professional, and caring assistance from all who have provided Home…read moreHealth Services for my 95 year old Mother. I have nothing but good things to say about this organization and their professional staff. A big shout out to Tran, Lauren, Anne, Dr Kyle and Nurse Ja. They are the best!!

I would just like to give great appreciation to CSS, especially Nick who worked diligently to make…read moresure my mom got the best care possible! He was always easy to reach and quick to respond. There was never a time that I ever felt alone. The team he put together was magnificent, kind and caring! If you are looking for someone to oversee and care for your loved one, please don't hesitate these are the right people! Thank you again Nick for everything

Let me start out by saying that I am a registered nurse working in home care so I know what quality…read morecare and case management looks like. Meredith, the owner of this company, was my beloved grandmother's private case manager towards the end of her life. I suggested my dad hire a private case manager as her dementia was getting worse and my dad was having a hard time coping and managing her medical and emotional needs. Meredith coordinated doctors appointments, coached my dad through dealing with dementia, helped arrange for and provide caregivers, and offered moral and emotional support and guidance for my grandmother and the whole family. My grandmother passed away peacefully at home, and I don't think it would have gone as well as it did without the help and support of Meredith and her team. Meredith was very patient with my grandmother who was wary of new people and afraid of relinquishing control as her dementia progressed. She also handled the tense family dynamics of end of life care very well and was almost like a family member during that time, we knew we could count on her. Thank you Meredith!

I met Sandra and Denise, the owners of Granny's Nanny, at an Alameda Chamber Of Commerce Mixer…read more They spoke about their mission statement and I told them I could have used their services about a year and a half ago had I known they existed. A year and a half ago, my mom broke both her legs so she was immobile. My sister and I took care of my mother while working full time. Had we known about Granny's Nanny, it would have helped both my sister and myself with some of our tasks like meal preparation, grocery shopping, and a slew of others.

From the owner: We specialize in making seniors lives more comfortable, giving them more joy, more laughter and…read morepeace of mind for their families, knowing that their loved ones are taken care of. If its a doctor appointment they need to go to or picking up groceries at the store, doing prescription maintenance, being there when they are having work done on their home, regardless, we are there for your loved ones, when you cannot be.

kimberly frias is a very great sw/phn. my uncle got an in…read morehome visit from kimberly last week and she went to every detail. kimberly is very knowledgeable , organized and approachable. the visit went very smooth. we enjoy our conversation with her. very nice lady with a good personality. she makes us feel very comfortable. kimberly is an asset for in home supportive services. kimberly deserves a raise in salary.

They provided wonderfully kind and competent care for my friend during her last illness, and gave a…read moremuch needed respite to her partner. I lived nearby and saw them in my friend's home on a daily basis, so my observations are first hand.

Alofa made a difficult time for our family a little easier, bringing her bright, shining face and…read moregentle, competent demeanor to our home to care for my dying mother. Being eight months pregnant, I just wasn't able to do it all on my own, even though I wanted to. Having Alofa come was like having a member of the family here, as she spoke to my mom and held her hand, I could tell she really cared and so I was able to avoid the guilt of stepping away from my mom's side for a moment. She kept meticulous notes in a journal so I would know what happened while I was gone, and even noted down sweet things my mom had said to her about her love for me. If you want your loved ones in good, caring hands, this is the place to look.

Andrew Slakey, the owner of Visiting Angels, came to our house to do an initial intake. He was very…read morepleasant, answered all our questions and met our needs. The two caregivers he sent at different times, LeSeanda and Laura B., were both great to be around and very helpful. Would use this service again and recommend it to others.

Andrew did everything he could to help get my family the right caregiver for my dad, and my dad is…read morepicky! My family is extremely grateful for the care that Andrew and his team had provided my dad and my family. We will be recommending them to anyone who needs an angel in their lives. Thank you, Andrew, Paolo, and all the caregivers that worked with my dad. Our gratitude is infinite.

I have personally known Cheryl for over 15 years and have the utmost trust and confidence in her…read more She is highly skilled, capable and motivated. She is strong yet compassionate and thoughtful. I have witnessed these attributes firsthand in her interactions with my Mother and know you can do no better than to have her work with your family.

From the owner: Nurse Next Door provides compassionate, reliable and flexible elder home care services suited to…read moreindividual needs. A full spectrum of senior home care services in Alameda, Oakland, San Leandro, San Lorenzo and Hayward are offered, ranging from a few hours-per-week of friendly companionship and housekeeping right through to around-the-clock personal care. With expert support just a phone call away, 24 hours 7 days-a-week, seniors can remain comfortable and happy in their own homes while families are given peace of mind.