My dad is there recovering from a heart attack. No one there communicates from one shift to the…read morenext, or from one day to the next. They would not give him his pain meds as prescribed. When he complained about not being able to sleep, and how much pain he was in, the nursed would ask him the same questions that another nurse had asked him the day before. Then we got a lot of "I'll leave a note for your doctor". It seems that the note never got left because we were told that several times about my Dads pain. He would occasionally go up to 11 hours without it. It was prescribed for every 6. So I asked for a list of his medications and the times that he is given them. I have medical power of attorney, so it seems easy enough. Nope! Not here. First I asked a woman at the front desk area, who refused to give me her name, and she told me I had to find his nurse.... Well, he was nowhere around my Dad's room, so I asked his CNA, Moreno. She told me that I had to ask his nurse. Like Im supposed to wander around the care facitly looking for his nurse. So I hit his call button. 25 minutes later, I timed it, Moren, his CNA came in. "I don't need you, I need his nurse", I said. He finally came in and asked the same questions and said he'd leave the doctor a note. Unbelievable. So I tried to contact 2 people in charge of his care, Debbie and Joyce. No one answered the number I was given by his nurse Jordan, and Debbie hasn't replied to my email. It's been over a week and still no response. I am beyond pissed off about this. I would tell anyone looking for a care facility, full-time or for recovery, to pass on this one. They obviously don't care much about their patients. And, sorry this is so long. If anyone from the facility would have called me back, I would have told them all of this in such less public way. Please! Pick the next one on the list...

I was in this faciity from mid December, 2024 until January 8, 2025. It was horrible, the food was…read moreawful, and the kitchen ignored requests. I stated several times that I am allergic to cucumbers, and yet they were still in every salad (I ate a lot of salad because so much of the food was inedible.) They were short staffed, so I frequently waited up to 20 minutes for a CNA, not good when the meds give you diarrhea. Most of the staff gave it their best, but not all. One night an older woman (I presume a CNA) came in, bent over my bed and shook me angrily. I was stunned, but later figured out that she thought I was the woman crying, "Help me, someone please help me," on and off all night. Still no excuse for what she did, and she should be fired for patient mistreatment. I would NEVER allow a relative of mine to be here; they don't pay enough attention to what patients need, and at least one of the actually abused me. Kathleen Schultz kathleen.schultz16@gmail.com (503) 349-6799

So far so good. They got us a regular person for 2 days, which is great to not have new people…read moreconstantly. They do a good job at cleaning, laundry, etc. I only wish they had more cooking skills, so you do need to write out recipes. The manager came in for a 30 day checkin, and the comes quarterly. So I feel if anything isn't working, they will listen and correct. For example, my mom can't stand perfumes, so we got that fixed fast.

I love working for Home Instead. They have flexible hours and great clients to work with.read more

My grandmother has been receiving services from Zara for two years now, and we've had an amazing…read moreexperience. Everyone--from the office staff to our caregiver--has been wonderful. They consistently check on my grandma and even visit a few times a year to ensure she's receiving the care she deserves. My family and I are truly grateful for this company. We know we can rely on them, and that peace of mind means everything. Thank you to everyone who continues to make sure my grandma is well cared for. Happy holidays to you all!

From the beginning this company was shady. First off, they made me feel as if I needed to qualify…read morefor their services, when I was doing the hiring. Second, he told me not to keep any appointments or interviews with other providers while I consider them. I had to say yes or no without talking to anybody else, what? I was desperate for help. THREE home visits later, they finally brought me a caregiver. I explicitly asked for someone who likes big dogs. They brought me someone who's "biggest fear in life" was dogs. Brandon from Zara said she will get used to them. I said this wont work for me, but my point is, Dominic and Brandon didnt hear my needs on several points. To top that off, he said Oregon law states that Zara must have regular home visits several times a year so they can make sure their employee is doing the job, and to know Im not covering up anything. Nope, once a year and thats to reasses. He INSISTED before I had to say Ill go with another, less bothersome company. He relented to twice a year, I said once. If my caregiver was ever late or sick, Brandon would call me to see if my care giver was telling the truth. I had to tell them twice not to bother me with that stuff. My caregiver said she hadnt gotten a raise in nearly 2 years. When she called in sick, Dominic told her to stop being childish...?... And she quit without notice, I cannot blame her and I miss her, she was the best caregiver I ever had! His lack of managerial skills affected my life in a bad way. Because of Zara, I went 2 weeks without help, and with a fractured ankle.

Amina is our neighbor and we often interact with her clients! They all seem happy and well taken…read morecare of. Her home is clean and her family is welcoming!

From the owner: Amina's Foster Care Home is a unique living experience for adults needing extra support for…read moreday-to-day living. Amina has 14 years experience with a state group home and has been certified through the state of Oregon for 4 years. Amina helps clients needing assistance with: Vitals checks Giving Medication Cooking food Cleaning Laundry Bathroom routines Running errands Taking out for activities Living Quarters: 2 bedroom has share shower and share bathroom. One bedroom has their own bathroom Wheelchair accessible

My mom has lived at Cherrywood Village over 10 years. She was in independent living until a year…read moreago when we moved her to assisted. She's been very happy there and loves all the staff who seem so kind and loving. Our favorite is Mercedes and her daughter Lana. They work really hard to provide many stimulating activities for the residents. My mom is just about to turn 98 and I feel at peace with her being at Cherrywood.

Right after I wrote my review I discovered there was a new weekly menu and an attempt to provide…read moremore variety to their menu options for vegetarians. This is a very welcome step. I also want to note that their meals are not expensive. Some people prefer quantity over quality. Your safest bets are the salads, avocado toast, soups, and fruit bowls. Part of my frustration with Cherrywood is that its a retirement home and the residents don't have a choice where to eat most days. At least this is true for those who can't easily travel. So the meals should be appetizing and inviting. There is a culinary director but somehow he claims to not be involved in culinary matters. I want that job. However, one would think the culinary director would offer to forward your concerns. This doesn't happen. The culinary director is NOT the chef. The chef and his staff try really hard. You usually won't find the culinary director. I don't see him helping when there is a rush, he has never greeted me or seated us where there is a line, and I assume he is usually in his office. One does see him on the family events. So he isn't totally invisible. Sounds like Cherrywood needs a culinary director who is responsible for improving the dining experience in their restaurant willing to greet guests. As stated before, Cherrywood caters to 7th Day Adventists and they are vegetarian. Their vegetarian selections are hopefully getting better. They were not really good before. The worst meal I had there was at the last Thanksgiving. That veggie meal included two slices of fake turkey. Think bologna or spam for Thanksgiving. As a comparison one of their competitors offers a nice salmon dinner every day as an option. Cherrywood offers this maybe once a week. Just saying other retirement homes offer better food services. I hope things get better.

This senior care facility is really remarkable. I have been here for only about 10 days and i…read morecouldn't be more pleased. The entire staff is incredibly caring and the food could not be better. And i have yet to wait more than three minutes -- usually less -- to have them answer my call button. It is pretty pricey, but boy is it worth it. I hate to be gushing but I have to say that I couldn't be more satisfied. 10 stars out of five