Great experience! I called Javier at about 10:30 am today. He quoted a competative price and…read moresaid he could complete it today. He arrived on time, did the job efficiently, and was VERY pleasant to work with! I'd call him back in a moment!!

Optic-Kleer did a great job replacing the rear window on my SUV. They were one of the first glass…read morereplacement companies to respond to my request for quote and were only a few dollars above the lowest price that I received from another company that only provided glass replacement in their shop. Javier came to my place of business within hours of my request and did an impeccable job in spite of intermittent rain showers.

Repair That Glass is a clean, well-maintained shop that is locally owned, which is a plus. It's a…read morebummer to get a crack in your windshield, but this is the place to go if you do. Prices are lower than the chain repair shops and they even got my inspection stickers back on the new windshield, which isn't even an option at other glass repair shops. I was really impressed by this business.

This company got back with me quickly and had me set up right away with an appointment, they did a…read morefantastic job at a very reasonable rate. I was extremely happy with them.

Fast, very good results and excellent experience with technician, convenient, good value…read more Definitely recommend them.

From the owner: Located in Akron and serving Northeast Ohio, Defender Auto Glass specializes in mobile auto glass…read morerepair. We bring our services directly to your home or office, providing fast, convenient, and high-quality windshield and auto glass repairs. Request a free, easy quote through our online form to schedule your repair. With competitive rates and expert service, we offer the best value for your time and money. Trust us for reliable and efficient auto glass solutions.

literally..do not use this service..use safelite. they sent torry over to replace my window and i…read moreliterally seen him pull in my drive way then drove off. i had my front door open and my garage door open as well. i work from home and once i saw him, i grabbed my shoes and he was gone. i literally called him back and asked for his location because i thought he was parking on the street however, he drove off. given off scam vibes. then he said i ordered the wrong window and someone should have called me. i stated to him that why didnt you just come to my door and alert me. he lied and said he was outside for 10 minutes and no one came. i said most people announce they are here by ringing a doorbell. he then got an attitude and said most normal people come outside when you know someone is on the way. he also hung up on me. i canceled my order and place it with safe light. this was the worse experience i ever had for a first time customer..do not ever use them. go to safelite. i promise. i work in healthcare. i know a lot about service and this was very upsetting. this was really bad. they did refund my order. hopefully, thats what they said..

We are visiting Ohio, and a family friend loaned us a car. I figured it would be nice to fix some…read moreminor issues on it. The drivers window would not roll down. I contacted Terry on a Saturday evening. He showed up at my home bright and early the next work day, troubleshoot my problem to a faulty power window switch, and even helped me locate one online for about a fifth of dealer cost. All that, and when I asked what I owed him he just said it was nice meeting me and went on his way. He's a great guy, and deserves your business.

I am an out of towner and needed my windshield replaced before I head back to Washington. They fit…read moreme into their schedule were prompt and very professional. The price was right also as my insurance did not cover it but it was still more affordable than any place in town.

I had to replace my window due to my car being broken into. Defender helped make an unfortunate…read moresituation into a great experience. They came to my place of employment to replace it and it looks brand new. Rob was awesome he called ahead to tell me he was on his way, he was kind and professional and the glass was all cleaned up. From the schedulers to the easy payment at the end, it was all perfect. Highly recommend

Best price of the 3 I tried, well under the highest…read more They gave a reasonably close estimate of when the installer would arrive & the installer called when he was 15 minutes away. Window replacement was quick & easy.

The wait for an appointment was reasonable even with CV19. The price was good. The techs came to…read morethe job site as promised and the installation was solid. Cleanup and finished detailing left something to be desired. There was grit and pieces of old gasket from the old window removal inside the cab, dirty hand prints on the door exteriors, some adhesive on the inside driver window and outside passenger side verticle window frame that was not cleaned up. If the cleanup had been complete this would have been a 5 star review. I sent an email about the cleaning issues but have not gotten a response as of yet. UPDATE: Rich from Defender contacted me first thing this morning and apologized then offered to send out a tech today to finish up a 10 minute cleanup. I own a home remodeling company and in my opinion you can't do much better than that! Issues inevitably come up from time to time and when it is addressed like Rich did that's a sign of a stand up business! Thanks Rich and Debbie for a great job!

They are so customer service focused! Sandy communicated…read morewith me often and I was able to get my windshield replaced quickly

Amazing family owned and run business. our son got a crack in his windshield and they were quick to…read moreget us in and the price was great. Definitely consider using them for you auto glass needs!

WoW, just wow. these guys are good. 2 chips fixed and you can hardly see them after the repair. I…read morewould give 6 starts if I could. The team that came out in Cuyahoga falls is amazing.

I was out of town traveling when someone broke the window of my car. I called Safelite. They're…read moreunable to get the window for a couple days but they fix my window up so I could travel home safely free of charge! Thank you Safelite!