Yesterday was the first time I ever utilized Harbourview Medical Center (HMC). I needed a EKG for…read morean upcoming surgery and my doctor sent me there. Previously, I had been to Obici for my and my children's medical issues, and I didn't really know about HMC until now. When I arrived, I was given a buzzer and told to wait in the lobby. The lobby area is beautiful--bright and comfortable. Looking out the window I could see the pond, fountain and trees. It was so peaceful and relaxing. I waited about 15 minutes before my buzzer went off. I then went to registration and it took about 10 minutes. Afterwards, I had to go sit back in the lobby, but I needed to use the restroom, and when I came back out, my buzzer was going off again. That was fast! The procedure (EKG) was quick and the nurse who took care of me was very nice. We chatted and I felt very at ease with her. All of the staff were nice but she was exceptionally good at her job. Overall, my time at HMC took about 45 minutes and I was impressed. I wish I had used this place instead of Obici for other instances in the past. This building is clean and so bright and cheery! I would definitely recommend HMC when you need medical care.

Bon Secours has been my go to for ER care when needed. I recently visited Bon Secours Health…read moreMedical Center in Harbourview, Suffolk, Va. and was very disappointed with the lack of patient privacy during my visit. Due to ongoing renovations, patients were seated and treated in the hallway. While I understand that construction can create challenges, there was little to no effort made to maintain confidentiality. Doctors were openly discussing patients' medical conditions, concerns, and treatment plans within clear earshot of others. Sensitive health information should not be easily overheard in a public hallway setting. Is it not important that healthcare facilities have a responsibility to protect patient privacy, even during renovations. I hope the administration addresses this issue promptly to ensure patients feel safe, respected, and protected when receiving care.

I visited Obici's main building today and I was able to park close to the entrance. YES!!!!…read moreThe receptionist helped us find our way to the doctor's office. The interior has been UPgraded in a major way. It looks like a different, star trek type of place. I was shocked at the sleek lines and new flow patterns. Very nice and accommodating for those with mobility and visual disabilities. TEN plus for the signage updates and seating! I got in and out rather quickly. I achieved my goal and leaving extremely pleased with myself and Obici Hospital.

I felt like I was in a fight for my life when I came to the ER here at Obici…read more But the staff did not miss a beat... From the check-in at the ER desk to the ER staff, to the admission floor right below ICU, my life was in their hands and they did not let me down! A couple of honorable mentions Caitlin my ER nurse is very professional, friendly, knowledgeable, and tentative. Thank you for your warm hands and caring heart while you attended to my needs during this very scary moment. Jessica "Army Strong", was my day nurse when I was admitted to the hospital. She explained every procedure and helped me with my concerns. In a freezing hospital room Jessica never denied me a warm blanket ( I'm up to seven). She was gentle and very apologetic when drawing blood and taking vitals. I could not have had a better nurse looking out for me... Until I met my night nurse Melody! Words can not describe her wisdom as a nurse. In fact, if her ID did not say nurse you would swear she was an MD! Melody's discernment was unreal, her ability to anticipate your needs was uncanny. Her attention to detail was unbelievable. The care she provided, and her ability to articulate what you are experiencing was so comforting. I never wrote a review on a hospital but when you have staff members like nurse Melody that show you she genuinely cares you must leave a review! There is so much that I can say positively about Nurse Melody but this review would be way too long. But I must mention how the other nurse staff has expressed the same sentiment. Nurse Melody called Nurse Jessica after her shift was over and checked in on me "during her personal time at home!" That is the kind of medical professionals you only see on T.V. (Gray Anatomy) I am feeling better and am very thankful for the medical staff here at Obici. I truly believe God orchestrated this whole encounter for my good.

I honestly couldn't wait to write this. I had outpatient surgery on my wrist today with Dr. Colon…read moreand my experience with those lovely nurses/doctors was truly amazing. The way the woman spoke with me at the front desk really set the tone and everything was great from there. OH!! Their hands were warm lol. Anywho, they all made me feel so comfortable and welcomed. I have autism, so sometimes i'm slow to "warm up." They care, you couldn't help but feel the love. With gratitude, Lava

Front desk staff and security were extremely friendly, welcoming, and helpful. Unfortunately, our…read moreexperience changed completely once my wife and I were taken back to the ER. The nurse assigned to us was cold, difficult to understand, and provided very little communication or clear instruction throughout the visit. After tests were performed, we were left waiting in the hallway with little to no updates. Staff would often walk away without answering questions or explaining what was happening next. The lack of communication was so poor that we found ourselves having to ask other staff members for information. We were even close to leaving before receiving discharge paperwork because no one followed up with us. This was especially disappointing because my wife and I had just found out that we're expecting a baby, and what should have been an important and emotional experience was overshadowed by unprofessional attitudes,racism as we are Hispanic American veterans and poor patient care. We understand that emergency departments can be busy, but basic communication, compassion, and professionalism should never be overlooked. Especially when there are 2 patients not a fully stocked ER. I hope management takes this feedback seriously and works to improve the patient experience for future families.

My family and I have always received superb care at Lakeview Medical Center from every one of their…read moreclinics including Internal Medicine, Sleep Medicine, Gastroenterology, Radiology, and Dermatology. There is plenty of parking a short distance from the front door and the waiting rooms are never overcrowded.

The receptionists for internal medicine are rude. They called me over and over, when I return the…read morecall they are so rude like I am interrupting their day. If you don't want a job working with the public get a different position. I work with the public and I don't treat my clients like they are not the reason I am getting a check. Cheryl has been not helpful and rude. She needs to stay off the phone. She doesn't have time to be helpful with all her sassiness. I will be leaving as soon as I find a different doctor with a welcome intake department.

The front desk personnel was very nice! You have to be buzzed in....plexi-glass between staff and…read morevisitors. Hand sanitizer available. Very thorough. First time coming here to pick up paperwork (yes they check ID) and it's Military Circle Mall!!!!! Best part. You can go shopping right after! Plenty of parking and it's right next to Ross!

I'm updating my review. Due to my care concerns my father was moved to the third floor. What a…read moredifference! You can tell the nurses genuinely care about their patients and families. I couldn't ask for better care of a loved one. Because of my previous experience (below) I can't give the hospital 5 stars but the excellence in care he's getting now definitely requires an upgrade from my original 1 star. I would say the nurses in S. Medical at the Obici Hospital were overworked & overwhelmed but they'd have to get off their phones and attend to patients first. I've been in understaffed hospitals before but have never seen a hospital with such lax care and humanity. I was with a patient for over five hours and a nurse came to check in and take vitals once. He needed help with going to the bathroom and their response was he can wait until we are ready. Yes, a few nurses actually said that before turning back to their phones.

My dad went to the ER here 4 days ago with chest pain. Moved him to Short Stay which opened up in…read moreAugust 22. Basically it's an extension of the ER for critical people. I have to say that this is one of the nicer hospitals I've ever been in. They took great care of my dad on every level, from ER to the Cath Lab. The Nurses were extremely attentive to his needs and were very welcoming even when he had a case of the grumpies. I spoke with the floor manager before we left to tell her how phenomenal everyone was. Annnd, by far the best cafeteria food! The little old lady down there made the best sandwiches. Homemade oil and vinegar - she was proud of it and it made the Sammie. They also have a wood fire pizza oven! Crazy! Anyway - overall great experience all around.

Thia center was very nice and clean. We went to have outpatient surgery and the staff and doctors…read morewhere very nice and respectable. They gave us everything we needed and showed us the facility where my granddaughter would been seen. The lobby was very clean and they served fresh coffee. .They offered butter crackers, graham crackers tea ,and hot chocolate. It was very comfortable and when when the temperature changed they ordered us warm blankets.

This place is awesome! After my daughter sprained her knee we were referred to this location…read morebecause the locations in Va Beach had no appointments for a month. I decided to take the 30 min ride and was quite impressed with this establishment and the employees. Before we entering the main building they checked our temperatures then directed us to the waiting area. It was super clean and smelled like Pine Sol every where lol. We really like the doctor (can't remember his name) . He was thorough and didn't rush. We scheduled another appointment with him at the Va Beach location. To sum it up it was totally worth the ride and wouldn't and would definitely recommend it!

I am very happy with my surgeon and my successful knee replacement. However, their billing…read moredepartment gets a one star because it appears to be all Ai generated...I am very diligent in making sure my EOB's match the amt and date of service. However, if you find a discrepancy, you are instructed to send an email. Maybe AI can't handle two instances...either way, they never attempt to correct their mistakes! It's sad that we have come to this!

I had a surgery done earlier today at Chesapeake Regional. My care team was AMAZING. I walked into…read morethe building really nervous but the anesthesiologist, my surgeon and the nurses made me feel so at home and relaxed in both pre and post op. They let me take my time getting up to leave as I have POTS and mixed with dizziness from anesthesia wasn't fun but they took such amazing care of me and I can't thank them enough! The only rude person I came across was at check in downstairs there was a younger woman who was tall and thin who was extremely rude to us but literally everyone else we talked to were BEYOND kind! If I have to have surgery again I hope it's at Chesapeake!!! Thank you all again for a successful surgery and recovery!!

We have had to use Riverside Medical Center ER on three different occasions in the past two years…read morewe never had any issues. I always felt like I was taking care of and my family was taking care of. The staff was polite and did a wonderful job with their work. I was comfortable waiting when so had to, and my husband who ended up staying the night was well taken care of. One of my children volunteers there during the summer and they absolutely love the volunteer program they have. it is a very well operated volunteer service.

I went to Riverside for a heart condition. After a few checks, EKGs, and other tests, I was…read moreadmitted for a coronary artery stent and a replacement aortic valve. GREAT experience with all the doctors, nurses, and staff. After the operations, I was set up for cardiac rehab at the hospital for 3 sessions per week for 12 weeks. GREAT experience with the rehab nurses and their support. Constant EKG monitoring and blood pressure checks. I highly recommend Riverside. Absolutely nothing bad to say.

I traveled to VA to see my great nephew, who was born in June. Upon arrival, I had to stop at the…read moreguards post and complete a form in order to drive onto the hospital campus. Once I passed the background check, I was given a parking pass valid for the next few days. I parked in the parking garage as instructed by my nieces husband. I got turned around the first time, and it took a little extra time to find the maternity ward. But the next time it was easier and I never got lost again lol. On one of my visits, I walked through the oldest structure on campus which was the original hospital built in 1827. This is the oldest military hospital in the US. It still had the original stone exterior (outsise of original hospital) which had been closed in with hallways surrounding it. I checked out some cool paintings throughout the hospital. I learned a lot of history by reading the captions of the paintings. This biulding was turned into an administrative building. The campus was huge! And very pretty as it sits on the bank of the Chesapeake Bay. There was lots of green space which was beautiful.

On June 1, 2026, at approximately 11:00 p.m., I overheard a conversation involving a female nurse,…read morea male nurse, and MORRISONPONCE, DAPHNE PILAR, MD, regarding a male patient. The discussion appeared to involve the patient's private medical information and was conducted in a manner that sounded more like gossip than a legitimate clinical discussion. Before the physician became involved in the conversation, the female and male nurses referred to the patient by name and appeared to access or review his medical chart while discussing him. During the conversation, they discussed details of his medical condition, treatment history, and other information that appeared to come directly from his medical record. The female nurse stated that the patient had arrived at the hospital earlier that morning, between approximately 9:00 and 10:00 a.m., because antibiotics previously prescribed by Sentara Hospital were not improving his strep throat. She further stated that the patient had remained in the waiting room for approximately seven hours and discussed delays related to his testing and/or retesting for strep throat. The nurse also mocked the patient for crying and becoming emotional while seeking care for his worsening condition. The tone of the discussion appeared dismissive and disrespectful toward the patient and his medical concerns. Additionally, the female nurse stated that she had not documented everything that had been discussed or communicated regarding the patient's condition in his medical chart. The statement was made in the context of discussing the patient's care and raised concerns about whether relevant information had been omitted from the medical record. The conversation further suggested that concerns raised by the patient may not have been fully reflected in the chart, potentially affecting the evaluation and timeliness of his care. The fact that the patient was identified by name, that his chart appeared to be accessed and discussed outside the context of direct patient care, and that multiple healthcare professionals participated in the conversation raises serious concerns regarding patient confidentiality, professionalism, and compliance with healthcare privacy standards. The statements regarding prolonged waiting times, delayed testing, and incomplete documentation also raise concerns about the quality, accuracy, and timeliness of the care provided.