This is where our mail and packages are held - it's ONLY a pickup place, no retail!…read more The staff is friendly enough The hours are a little tough 9-5 but you make it work if you want to pick up your stuff.

Maybe answer your phone once in a while at the Lewis post office. Why post a phone number if no one…read moreanswers any calls? Why request package pickups via the website & get confirmation numbers if they get ignored? If any other business ran like this, it would go out of business!

Post offices don't get much love these days but here I am about to spread some love. I come in…read morehere a few times a month to ship packages out. Call me easy but I've never had a bad experience here. Customers are always holding the door open for me as they are on their way out (or in). Yes, there is a wait at times because people are always here BUT, all of the associates I've dealt with have been kind and helpful-- Some have even gone so far as to compliment me on one of my Spiritual Gangster sweatshirts or my jewelry. I've never noticed this before but you can get gift cards here! Everything from Southwest Airlines, Panera Bread, TJ Maxx, Marshall's, Nordstrom's, Cheesecake Factory, plain regular Visa GC's and so much more. (Do I sound like a commercial now?) You get the point. If you need a last minute gift then you can find that gift card here. And if you're waiting in line, do some good and wish someone well. Make eye contact and smile. Because couldn't we use a little more kindness in our lives?

qr codes doesn't work and lady took break in the middle of helping me…read more qr codes doesn't work and lady took break in the middle of helping me

We had no appointment and arrive at 12:00 when walk ins ended at 3:00 henry told everyone waiting…read morefor the walk in he would still take everyone until the last person and that's what happened. Very great service Henry is great

I need to remember to just never come to this location. Pretty sure the only job requirement for…read morehere is "do you hate propel?" Never run into issues at any other USPS location. But have never had a positive encounter at this location.

This is a small post office located in the mall. Since the post office in my neighborhood burnt…read moredown a few months ago, this is the next closest option. I needed some priority mail flat rate boxes. The postal worker pointed me in the right direction. I picked out the boxes I needed. It's nice that it's in the mall. I liked how organized they had the boxes. It made easy to find the right size that I needed.

I never thought I'd have a favorite USPS location but THIS place is it. The workers here are so…read morefriendly, effiecient, and helpful-- and they actually look like they enjoy their jobs! The mall location also opens later than other USPS locations, which is very helpful for those days I get out of work late. It's also very easy to find parking since it's at the mall.

My review is going to start by saying thank you Harry! And 5 stars for his service!…read more I was in a bit of a bind with an upcoming work trip in the next 2 months, my passport had just expired and I had recently just got married and was in the process of a last name change for all my documents. I took a look online for process and to no surprise as all other government offices, appointments were months out. I did a quick google search for non appointment options and found Eastridge Post Office welcomed non appointments. I waited about (2) hours in line as there were a mixture of appointments and non appointments. Once I was up, the process was seamless and Harry was professional and delightful to speak with. He answered all my questions in some of the areas I left blank on the application and he worked as quick as he could to get everyone taken care of. Definitely an efficient multitasker. Anyone coming here to get help with processing your passport, I'd say downloading or filling out the application ahead of time helps with the process and bring your photos and all supporting documents to make it quick and easy.

My husband and I came in for a passport. First off, I was able to get an appointment in only 5…read moredays. Everything went very smoothly. Carmella the postal worker was great, and made our day. She gave good advice and was patient even when I was having an issue (because I had made a mistake on the spelling of my middle name on my DL). She was friendly as well as funny. It made the chore enjoyable. It's next to JC Penny's. Parking was close, and lots of spots open (unlike when I've gone to the Oakridge Mall.)

I needed to mail a birthday card and first attempted to go to the Oakridge mall post office, to try…read moreand mail it. Unfortunately they were on a lunch break from 2:00 to 3:00 pm. So I remembered my husband mentioning to me that there was a post office on Cahalan Ave, which wasn't too far from where I was. As I approached the post office I noticed the driveway was a oneway direction. You enter one way and exit at the other end of the parking lot. Luckily I turned at the right entrance and found a parking spot in the front. They have their own parking lot that offered a large amount parking and one handicap parking spot. This was my first time here. When I entered the post office, I noticed that it was a lot bigger than the one I used to go too. They had several postal employees working the postal counter, which was nice. It seemed very efficient in there. They have a huge post office box section and some lockers. They also had an automated postage machine. They sell greeting cards and gift cards as well. I dropped my letter inside the Mail Drop box inside and left. Overall, it was a very nice experience.

I have to give a HUGE shoutout to Jesse for his over the Top stellar assistance with my new home…read moreaddress issues. Jesse really cares about his customers and has regard and empathy to assist in very stressful situations such as mine. Excellent job Jesse and you are truly appreciated!!! You all are the best at this branch and go out of your way to help the community!!! Again, Thank you Jesse!!! JJim H.

people who work their are amazing! always help with what I need to be done and great with…read moreconversation, since I've been going never had a issue with delivery!

Great place and people! You can handle FedEx, UPS, Amazon, and USPS drop-offs all in one spot, plus…read moremailbox services, notary, passport photos, shredding, office supplies, and shipping supplies. What really stood out was the customer service. They took care of me the whole time and were genuinely friendly and smiling. I came in just needing to drop off a package but didn't have clear tape to attach the label. They handled it right there--taped the label, secured the box, and made the whole process effortless. Great people, great service. This is the kind of place you keep coming back to.

I went there right at 8:30am and the lady was on the phone speaking in what seemed Chinese and…read morelaughing while I knocked on the door bc it was still closed until 8:36am. I needed to complete a certified mail, so the lady disappeared and I had to ring the doorbell to get her attention. She was still on the phone with her friend or family member. She barely spoke to me but was quick to tap the option of "green happy face" on my behalf. Really an odd experience that seemed not right to chose someone's satisfaction survey after giving poor customer service.

The professionalism of the staff and the patience of the customers without what works extremely…read morewell for this location. I returned an order and the postal service representative spent the time to explain what needed to be corrected while maintaining the rest of the other patrons. Thank you!

Stopped by this post office to mail some holiday cards on Saturday morning, five days before…read moreChristmas. As I was waiting in my car in the drive-through line, the person in front of me shouted out that the box was so full she could not put one more piece of mail in it. I parked in the side lot to go inside. As I was walking in, a man told me the mailbox inside was so full you had to hand your letters to someone behind the counter. I was bummed because I was in a hurry and didn't want to wait in line. Fortunately, it turned out you could walk right up to a worker who was accepting stamped, outgoing mail with no wait. He kindly stopped me to say one of my cards needed two stamps instead of one. He also complimented the stamps I was using, which were WPA posters from the Great Depression that I bought a few years ago. It was so nice of him. This post office always seems to be crowded, but I've only ever had good service here, except the time I saw a manager throw an outgoing box across the room years ago. That's an image I'll never forget. I vow to mail my cards well in advance of Christmas next year.

I don't want to give no star if I could....! Nobody know…read morewhat they are doing, make excuses not to do the work, when mail man shove a package in the mailbox and break the lock inside, and we go to post office and they want rental agreemnt, and this long curly haired man, said our rental agrement to sufficent we need the anuual lease agreement, we don't have lease agreement, we are month to month, it said right on the paper, and pushed us off to a manager lady who really didn't want to approve it until we said won't pick up mails and let them pile up...! Nobldy want to work, just being lazy, But thank you to the lady who rang us up and explaind to us, what to do next, one star is for her....!

Date: Saturday, October 19th, 2024 Time: around 1:30pm…read moreWhat: Amazon Return I had ordered something via Amazon that did not fit, so I was doing a return here at UPS. It's the closest free location to the hubby's house in SJ. When I got here, there was one person ahead of me. While waiting, I noticed a sign that said they started charging to pack up returns for Amazon, Temu, Shein, etc, in mid Sept. I was afraid they were going to charge me for dropping off my item. It was still in it's original box and unused. Luckily, they just scanned my QR code, took the item, and I was on my way. I talked to the hubs later about this and he said some things need to be boxed before dropping off at UPS. At least for Amazon. He was returning some faucets we bought a while back and when he tried to drop them off, they told him the items needed to be boxed up. (They were all in their original boxes.) He ended up leaving, boxing them up, and then coming back to drop them off. Later, he realized Amazon had stated they needed to be boxed before being dropped off, so make sure to read the terms and conditions for the return. Their return policy isn't as lax as it used to be. Convenient for Amazon returns if in the Evergreen area. REVIEW #3594

Rude customer service and pressure customers to buy their shipping materials. Giving false…read moreinformation such as you can't ship in that box etc Stay away!