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    Sentimental Journey Arrangements

    5.0 (1 review)

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    9 years ago

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    Fairhaven Memorial Park Mortuary

    Fairhaven Memorial Park Mortuary

    2.9
    (249 reviews)

    A few weeks ago, I posted a very negative review regarding the condition of my father's graveside…read moreat Fairhaven Memorial Park. After two years of concerns and disappointment, I honestly wasn't sure anything would change. Today, I met with five members of the Fairhaven team, including management and grounds personnel, to discuss the issues. I am pleased to say they took my concerns seriously and turned a very negative situation into a positive one. They explained the steps they have taken to correct the problem, including repairing and replacing sprinkler lines, addressing irrigation issues, and replacing the dead grass surrounding my father's gravesite. Most importantly, they listened. They acknowledged that the condition of the area was unacceptable and took responsibility for making it right. Losing a parent is difficult, and having confidence that their final resting place is being properly cared for means a great deal to families. I left today's meeting feeling reassured that Fairhaven is committed to maintaining the grounds and preventing these issues from happening again. Thank you to Stephanie Alvarez and the Fairhaven team for responding professionally, meeting with me personally, and taking action to address my concerns. I will continue to visit my father's gravesite regularly, but I am encouraged by the improvements that have been made and appreciate the effort to restore my confidence. The attached photo shows the condition of the area today.

    Nice cemetery - both my in-laws and many friends are buried here. It is usually a good alternative…read moreto Holy Sepulcher. Today was unfortunately the 4th funeral I've been to this year. The wake was held in the mausoleum the evening before. It was nicely set up. I was a bit turned off for the funeral services because during the burial, Kailee (sp?) young Emo looking girl that was assigned to help the family at the grave site, was not helpful. I asked her for an extra easel to display a framed photo and she quickly answered she didn't have anymore. I asked her if I could use the podium because the family wanted this second photo up and she declined saying no we couldn't . I told her I understood and then asked her what her suggestion would be - where should I put it? She suggested I lay it down on one of the cocktail tables she had in the back of the seating area. What would be the point of that? No one would be able to see it much less the decedent's parents who wanted this second photo on display. I think this was a small request and nothing unusual but apparently too much to ask for. And somehow she kept finding easels for the flower arrangements. 2nd thing she did that we felt was disrespectful was while the priest was praying a Hail Mary, Kailee was busy removing the cellophane from several flower bouquets and the noise from that was absolutely distracting and impolite. This girl had no situational awareness or maybe she didn't care. Family kept turning to look her way because they couldn't figure out who or what that noise was. Please hire more emotionally "mature" and compassionate people that know how to behave in delicate situations. Compliments to the three gentlemen that worked the heavy equipment and lowered the casket- they were careful, efficient, and buried my relative swiftly, neatly, and with care. Thank you, Simon. There was a second young lady (Hispanic) that was partnering with the emo girl - she was professional and polite.

    Holy Sepulcher

    Holy Sepulcher

    3.7
    (50 reviews)

    This past Saturday, my family and I gathered at Holy Sepulcher Cemetery for my aunt's 20-year…read morememorial. About 25-30 of us came together to honor her life, share memories, and reflect. She is laid to rest in the St. Elizabeth section, which always makes us smile a little because her name was Lisa. It feels fitting in a quiet, personal way. Her resting place is down the hill near the edge of the property, where you can see the mountains and the valley. It's peaceful, calm, and honestly one of the most beautiful spots in the cemetery. Standing there, surrounded by family with that view in the background, I couldn't help but think she would have truly loved it. There's something comforting about how serene the area feels -- it gives you space to breathe, reflect, and remember. The ceremony itself was very special. We released doves individually and then released the rest together -- about 20 in total. Watching them rise into the sky above the hills was powerful and symbolic. It brought a sense of peace to everyone there. Another fun fact is that my Grandpa from my moms side is buried across the street from my aunt from my dads side that we had the memorial for. Holy Sepulcher Cemetery is a beautiful cemetery, well-kept and thoughtfully maintained. Located on East Santiago Canyon Road in Orange County, it offers a setting that feels both sacred and naturally stunning. If you have a loved one who has unfortunately just passed and you live in the Orange County area, this is truly an amazing place to let them rest. The grounds are peaceful, the views are beautiful, and it's a place where families can come together and feel comforted. It will always hold a special place in our hearts.

    I am very disappointed with my experience. My father's headstone took over a year to be completed,…read moreeven though the marker was already in place as my mother had passed away previously and everything had been paid for. Throughout the process, I had to make numerous phone calls and repeatedly follow up just to get updates and action. It should not have taken constant complaints and persistence from me to have finish this. During an already difficult time, families deserve compassion, communication, and timely service. Unfortunately, that was not our experience. I hope this review encourages the cemetery to improve its responsiveness and support grieving families in the future.

    Sentimental Journey Arrangements - funeralservices - Updated June 2026

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