A few weeks ago, I posted a very negative review regarding the condition of my father's graveside…read moreat Fairhaven Memorial Park. After two years of concerns and disappointment, I honestly wasn't sure anything would change. Today, I met with five members of the Fairhaven team, including management and grounds personnel, to discuss the issues. I am pleased to say they took my concerns seriously and turned a very negative situation into a positive one. They explained the steps they have taken to correct the problem, including repairing and replacing sprinkler lines, addressing irrigation issues, and replacing the dead grass surrounding my father's gravesite. Most importantly, they listened. They acknowledged that the condition of the area was unacceptable and took responsibility for making it right. Losing a parent is difficult, and having confidence that their final resting place is being properly cared for means a great deal to families. I left today's meeting feeling reassured that Fairhaven is committed to maintaining the grounds and preventing these issues from happening again. Thank you to Stephanie Alvarez and the Fairhaven team for responding professionally, meeting with me personally, and taking action to address my concerns. I will continue to visit my father's gravesite regularly, but I am encouraged by the improvements that have been made and appreciate the effort to restore my confidence. The attached photo shows the condition of the area today.

We chose Fairhaven Mortuary and Cemetery after my dad passed away because most of our family is…read moreburied there and my parents had already purchased their cemetery plots. To be fair, most of the employees we encountered were kind, and the makeup artist did a beautiful job preparing my dad for our private family visitation. Unfortunately, that is where the positive aspects of our experience ended. After our initial planning meeting, communication became extremely frustrating. My mom had questions throughout the process but rarely received return phone calls. She also had to repeatedly request a copy of the contract after being told it would be emailed to her. On the day of the graveside service, our family arrived early to spend a few private moments with my dad. His wishes were simple: military honors followed by a brief eulogy. As my mom and I waited at the gravesite, one of the attendants asked whether we wanted to remain for the lowering of the casket. This had never been discussed during the planning process and asking my mom to make that decision while sitting at her husband's graveside was heartbreaking. That conversation should have happened well before the day of the service. The attendants were pleasant, but they provided very little guidance. No one explained what to expect or what would happen next, leaving awkward pauses throughout the service. After the eulogy, we simply sat waiting until the grounds crew arrived with carts and equipment to lower the casket. It felt disorganized during one of the most emotional moments of our lives. What was especially upsetting was that less than a week after we buried my dad, the cemetery representative called my mom to schedule an appointment to discuss her own funeral arrangements. While we understand that preplanning is part of their business, the timing was incredibly insensitive. My mom was still grieving the loss of her husband, and that phone call added to what had already been a painful experience. In the end, our biggest disappointment wasn't that the staff were unkind, they weren't. It was the lack of communication, responsiveness, and compassion in guiding a grieving family through an experience that can never be repeated. My mom still talks about how cold and impersonal the graveside service felt, and that is not the memory any family should be left with.

FIND SOMEONE ELSE! It is a nightmare! We have been waiting for my grandmother for 3 days now! They…read morehave lied and now they believe they sent the wrong body! We need to open casket and confirm. Please go elsewhere!

During one of the most difficult times in our lives, Mary at Continental Funeral Homes provided…read moreexceptional service with kindness, compassion, and professionalism. From the very beginning, Mary guided us through the entire process with complete transparency, making everything as easy and stress-free as possible. Her warmth and attentiveness made us feel truly cared for, and she went above and beyond to ensure that every detail was handled with care and respect. Mary treated us like family, offering support and understanding throughout. I cannot express enough gratitude for the level of service we received. I will definitely recommend Continental Funeral Home to family and friends who may need compassionate and reliable assistance during their time of loss. Thank you again for making such a difficult time a little easier for us. Family Baker!

Beautiful venue and the staff are exceptional! They walked us through each step of the process…read morewith care and kindness.

Compassionate & Competent…read more Losing someone you love is a frantic and turbulent event, so I feel compelled to express my gratitude to Family Mortuary for bringing some much-needed peace to my family in the wake of losing my father. Mrs. Becerra and her staff were kind, efficient, and straightforward with us throughout the whole process, explaining all relevant steps and handling the bureaucratic labyrinth of paperwork that accompanied his passing. I will forever be grateful for their help. Such quality of service is rare in this day and age.

Thank you so much Ralph, you did an amazing job in helping us with my Father services! thank you…read morefor guiding us and helping us a-lot. i really appreciate you, everything was smooth and fast.. God bless.

This place is exactly what a family needs during a difficult time of a loss, for a loved one. The…read moreentire staff were extremely welcoming and accommodated our needs, including creating a zoom link for those who could not attend in person. His full military salute was simply beautiful. Thank you Adela and Cedric for your expertise and assistance, you were all a blessing. Also, Pastor Daniel Parham for officiating the services. Thank You! Angela

Chris was very hopeful during this difficult time. He really helped direct me through the whole…read moreprocess and took care of everything for me. Answered all my questions. I would definitely recommend them to anyone as they were great to work with.

I was disappointed with the communication and follow-up from Cremation Society of Orange Coast. I…read moremade multiple attempts to contact the office regarding an important matter and did not receive the return communication I expected. When dealing with records and matters involving a deceased family member, timely and reliable communication is extremely important. My experience left me frustrated because I repeatedly tried to get assistance and felt that my concerns were not being addressed. I would have appreciated a simple return call, clear explanation, or written response so I knew where things stood. Based on my experience, their responsiveness and follow-through could be significantly improved.

I went in to the entrance on fairhaven side as Google directed only to find out the entrance is…read morecompletely other side. Well my evening started at 4:17 and by the time I found the spot it was 4:46 and the security locked the gate. He's locked it after I went around three times trying to find out where to go upon arrival he saw me and still locked it knowing it was locked early. I had to drive over to fairhaven side then park on their side then cross over under a locked gate, and upon crossing the little pavement I approached the security to let him know he closed it early and to no excuse but yeah I..... Rude!! Knowing well the gated to exit is 6pm. Super upset I also asked for the X lot 6 he said he didn't know? He directed me to the kiosk only to have it not working. What an exhausting and disappointing day. Not ok with not even anyone around to help, as I finally gave up there was a guy on the golf cart saying it was closing it was 5:20 YIKES PEOPLE !!! SUPER DISSATISFIED WITH SERVICE HERE!!

If you know Santa ana, you probably wouldn't think they have a beautiful cemetery. Well, this is a…read morebeautiful cemetery. The employees here are also extremely respectful, hard working and generous. I laid my youngest stepbrother to rest here and they allowed us to stay for the entire burial process. I took note of the efficient ways they work and their professional demeanor. My father said if this was a military cemetery, they would have kicked us out due to having numerous burials. We were glad to have the freedom to stay and leave when we were ready. There was also an issue where my stepbrother did not have an orange county address on their ID or bills, but they still allowed him to be laid here. Thank you is all I can say.

Wonderful, professional and caring. 1st class experience from initial contact up delivery of…read moreremains. Great pricing and no hidden cost what so ever again Thank you for all your help during a very difficult time.

Cameron and his staff were very professional and kind. At the mass they were helping guests find…read morethe restrooms and seats. They had little tissue boxes , they did a great job and I was extremely pleased with everything they did. Their prices were much less than all the other places I contacted so it made me a little nervous but it all went smoothly and I am very pleased with the services they provided.

Our relative was initially delivered to the incorrect crematory and Portals of Peace quickly…read moreassisted and resolved the mishap. Someone always picked up the phone or called back very quickly when needed. Easy and seamless online experience for the death certificate. Ashes, Burial at Sea and death certificates were delivered on schedule as promised. The fee is extremely reasonable. Recommend.

My Mom had been very clear about one of her final wishes: she wanted to be cremated…read more After she entered hospice, I reached out to several mortuaries recommended by her hospice team. Most of the conversations made me feel a little like I had wandered into the Albert Brooks movie Defending Your Life. There was a lot of soft language about "helping my loved one transition," and I often came away feeling like I was being sold something from a catalog. Then I spoke with Susie Searcy and the team at Portal of Peace. They were straightforward, kind, and accommodating. I appreciated getting direct answers to difficult questions without a sales pitch. Everything they told me they would take care of, they took care of. When my Mom passed, the hospice team notified Portal of Peace as part of their care, and my Mom was picked up from her home within an hour. Everything that happened afterward occurred exactly as Susie had explained it would. During one of our phone conversations, I asked Susie how she could do this job every day, because it seemed like an incredibly difficult gig. Without hesitation, she said, "This is what I'm supposed to do." Well, she does it very well. At a difficult time for our family, Portal of Peace made one part of the process simple, respectful, and exactly as promised. I highly recommend them.

Prices and services are very clear in the website, staffs are very helpful during your difficult…read moretime and they doing their best to make the services super smooth. Our family are returned customer and we had a small hiccups with one staff but after talked to the manager, she had immediately correct the mistake. Thank you and will refer and come back if needed services again. One small recommendation is i stead of hire a vietnamese agent you should run an ad in the vietnamese local newspaper or TV station.

I was pleasantly pleased by the help that was given to me by Audrey . She is very kind and thorough…read more. It was a difficult time for me and she made it bearable !

Please come check out our garden, there is so many plots that can be utilized by great people! I…read morewould love to tighten the community so help out !

I joined Common Ground, one of the community gardens in Anaheim about a month ago and have really…read moreenjoyed it so far! Since I live in an apartment, I don't have much room to plant my own vegetables and flowers at home so joining the garden made sense. Each member gets their own 8x4 foot plot. It's a great way to volunteer too because you can come anytime during the week. I can easily stop by in the evenings after work or on weekend mornings. There is so much open space just waiting to be developed. Everyone I have met there so far has been very helpful, sharing seeds and gardening tips. They are also excited about developing the garden further and open to new ideas from members. For instance, a couple weeks ago a friend and I helped plant a pumpkin patch for community use, meaning all the members can harvest pumpkins for Halloween this year. Plus a year long membership is only $40 and includes water for your plot and the use of community tools and spaces. (Which is great, if you are like me and don't own any tools) If you are at all interested in gardening or learning to garden I recommend checking this place out!