I took my bike into the Ski and Bike Kare shop to have them fix a rattling noise with hydraulic…read morebrakes (which has baffled other shops). The guys in the shop stopped the repair work they were doing to look at the issue and solved it in 5 minutes! No charge. There was also a wobble in the rear wheel so I left the bike for them to true the wheel They called me same day with the wheel fixed. Turned out to be the way the tire was seated (no charge). Then I went into the store to ask for help with bike fit. They provided a lot of good advice that was focused on my comfort and experience and then made one minor adjustment. No charge, no up selling. I've been riding bikes for 50 yrs+ and have been in many bike shops. What sets Ski and Bike Kare apart from other shops is they realize it's not just about the bike. It's more about my comfort and experience on the bike. My wife and I have been customers of Ski and Bike Kare since we first came to Steamboat last summer and that will continue. Thanks Ski and Bike Kare! We will be back!

Phenomenal boot fitting at both locations and equally phenomenal customer service. We will never go…read moreelsewhere for new boots or boot adjustments. Thanks for the great service this past ski trip! Suggestion if you need new boots: make an appointment at the downtown location for boot selection and fitting and then drop in at the on-mountain location mid ski day if your boots need an adjustment. The on-mountain location is first come first serve only. But it's super convenient right off the slopes.

We rented four element ebikes and ride down the Yampa. The location of the shop is really…read moreconvenient for jumping on the bike trail, which is great. We were given great instructions on where to ride, and the bikes were peppy, though the seats were a bit uncomfortable. Biggest complaint was one of the seats came loose halfway through our ride fairly far out from the shop and no tools are provided to tighten it. Made for an unenjoyable ride back and it didn't seem the shop cared too much about the bad experience. We had a fun time nonetheless.

Nice selection of bikes, friendly staff. Very much enjoyed my e-bike rental. I'm even considering…read morebuying one now.

Stopped to get our gear for the week and the guys were awesome. Very helpful and knowledgeable!read more

Switchback employees go the extra mile. I was in town for Steamboat Gravel and needed some CO2…read morecartridges and some air in my tires. Through a series of unfortunate events I ended up arriving at the store around closing time, but they had prepared the CO2 cartridges ready for me and had a track pump to inflate my tires. Top service and super friendly staff. Two thumbs up, would recommend to a friend, would visit again.

The man the helped fit my sons ski boots was great. He didn't rush us and my son got what he…read morewanted. They have a nice selection of gear in all price ranges. The best part was the man who helped my son find snow pants. My kid is extremely tall and skinny and yet we were able to find a good pair of snow pants. They also tuned up our skis overnight which was helpful.

Thought we'd try another ski rental company and had read good reviews. My experience wasn't good…read more We rented 3 sets of skis/boots/poles. Reserved it online, but the price was higher when we got there, I asked about the rate I had reserved it at (and had digital receipt). The checkin guy was friendly and said the system wasn't updating, and it'll be right when we check out. It wasn't, it was about $100 higher, when I asked the cashier he got really defensive, another guy tried to step in and help, but he wouldn't have it. In the end they honored the price, but his final words to me, in a sarcastic tone, "Are you happy now?" Will never go back. Also, if you have any issues with your fitting and need to exchange it's a hassle, getting off the mountain and driving there. I'd stick with Christy Sports, Steamboat Sports or Fleischer.

Hazen and the rest of the team are simply awesome. They treat everyone so well and make them feel…read moreinvited to their small community shop. Kudos!

Amazing ownership helping a biker make right choice and price! I had looked for a Yeti for many…read moreyears and they are tough to find in right size. This shop had all answers! Thank you and keep it up!

Our group of three had a wonderful time on the desert sunset e-bike ride. Our guide, Brandon, was…read moreincredibly knowledgeable about the desert plants and local history much to the experience. Although we got off to a slightly rocky start, Brandon was extremely helpful and quickly got things on track. The sunset views of the Sonoran Desert were breathtaking, and we captured some amazing photos. Overall, it was a memorable and enjoyable adventure!

Must do while in the PHX Scottsdale area! Our guide Brendan was excellent, knew the landscape,…read morepointed out wildlife, and very knowledgeable about the area and the Sonoran desert. Liked the focus on safety first, and will adapt along with your skill and comfort level. The e-bikes were well maintained and super fun to ride through the desert. Will do more challenging route next time! Highly recommend timing for the sunset.

I really enjoyed the road bike tour I did with Spindle1. The Mt. Evens hill climb was really…read morechallenging and I wasn't sure that I could do that but the support from the Spindle1 crew was incredible. Not only did I get some great encouragement but they took good care of me, tuning my bike, providing me with a spare wheel, drinks and energy food... I look forward to joining them again. Kathy

Brock and his crew are knowledgeable, nice, trustworthy and good people…read more Was in Steamboat for the gravel ride and needed to rent a bike. They hooked me up with a great ride. Highly recommended them.

If I could rate this establishment less than zero, I would. This was the worse possible bike…read moreservice experience ever! And the staff left a lot to be desired, lead by Brock. My cousin took his bike in to have his tires swapped out for gravel tires. All they needed was sealant and air, as they were already tubeless as well as the rims. Note, he brought in his tires which he was unable to remove on his own. Long story short, he was charged $120 for a 10 minute job! THEN they charged him for 4 rim strips because THEY jacked up 2 in the process! WTH?!?! Since when does the customer pay for the companies mistake?!? And did we say they didn't call us when encountering a problem or if there was an increased cost. Over priced, rude, condescending. I hope no one else from Steamboat Gravel race encountered this establishment. For everyone else, you've been warned. You'll thank me later.

Pearl lake is a beautiful place and the staff working at the kiosk were great at helping us get set…read moreup with our paddleboards.

LOVED OUR PADDLE BOARD ADVENTURE!…read more We went to pearly and hoping that we would have brought our boards. Thanks to paddle-board adventure, we were able to rent the board right at the lake and were able to enjoy our day to fullest. The employees were super-helpful and the guy at the tiki was extra vigilant to ensure the safety of his customers. The renting and returning was breeze because the employee were transporting the rental to and from the shore to their tiki. Overall, I would highly recommend going to pearl lake state park and give these guys a try :)

What a terrific mode of transportation for a safe, evening trip to the Strawberry Park Hot Springs…read more Dave was fun and a pro on the snow/ice packed 4WD road. Also, being picked up and dropped off at our condo was worth every penny,

We had a large group with various moving parts. Kayla was excellent at coordinating our pick ups…read moreto and from at the airport and our trip to Strawberry Hot Springs and very accomodating to our various schedules. Each of the drivers (Travis, Kyle and David) were very personable, on time, knowledgeable and extremely helpful. Could not have asked for a better experience. Thank you all!