Best prices we found. Exceeded our expectations in service, appliance knowledge, on time delivery ,…read moreexcellent installation and very grateful for hauling away the old appliances and even cleaning up. I can highly recommend Katy Discounted Appliances. A++

On floor Staff- 5/5 Fantastic people! Yadarelis was communicative and helpful. She is great with…read morepeople and gets urgency for finding the right appliance, given what is shared and needed. Definitely wants you to have a great shopping experience. We ended up buying a washer, dryer, and fridge. Great pricing for value. Owners- 5/5 Helpful and informative. Asked them for help with the best suggestion for a water softener to care deeply for appliances that are new, and gave a few suggestions and information on the Houston area needs for home care, given we moved from CA. Delivery- 4/5 The positive: Communicative and called ahead of time to let us know they were 30 mins away. What needs improvement: The delivery men mentioned that they were NOT given the correct tools to finish the job of leveling out the panels on the fridge or what was needed for installation of the fridge upon delivery, because they "switched delivery trucks on them". Unfortoley, that leaves us the customer, waiting for them to come back and finish the job they were paid for. It's been a week, and we are still waiting for them to come back and level out the panels on the fridge. This is either the delivery men's lack of preparation before delivery or the owners' lack of structure to ensure delivery has what they need for all to go as needed.

He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

Scheduled repair company had poor communication and was extremely tardy. I yelp searched and Vector…read moreAppliance Repair was one of many suggested. They reached out to me immediately and came by the next morning, as they stated they would, and fixed my dryer, bim boom bap! Dryer purrs like a kitten and Victor gave me suggestions on how to have my appliance running at max potential. Save their # in my phone! Would highly recommend, as they are knowledgeable, communicative & punctual :)

Victor is very responsive to messages, communicates clearly, gives accurate and reasonable quotes,…read moreand most importantly he did a great job. He replaced a gas dryer belt since the drum stopped rotating and performed cleaning maintenance to clean out lint to prevent lint fires. The services were a reasonable price and he was thorough.

Highly recommend them. Professional, on time and honest. 10 out of 10!! We maintained consistent…read morecontact while parts on order. They were flexible w my schedule. Very pleased overall.

Victor was on time, knowledgeable about our washer/dryer combo, and repaired it promptly. Good…read morecommunication, pleasant to work with. I recommend him for appliance repair.

I'm so impressed with TSA tech Ryan. He is so knowledgeable, professional and really takes the time…read moreto fix things properly. He went out of his way to fix a tricky issue with my problematic dryer. I'm not sure anyone else would have gone to the lengths he did. So grateful. Highly recommend!

Ryan Cooper serviced my Maytag Neptune today! I learned lots of facts about the washer. He was…read morepolite, kind and brought knowledge about the brand and appliances in general. He diagnosed it quickly to replace the needed part. Also, TSA scheduler was quick to get him here to Katy too! When you can't use the washer that is an important feature as well. I will be using them if my ol' Maytag needs servicing again.

I met Mr. Byron through my mother. In the past, she had needed some recliner beds and he had been…read moreable to help her find exactly what she needed at a great price/ great service. So as I was moving into my new apartment, she recommended him. It has been a great experience. He gave me the different catalog websites to look into and I put in my order for a bedroom set. It is great quality, and delivery was quick and easy to coordinate. I am now looking into buying my living room set and will not go elsewhere. Also, he is very accessible, great communication. Highly recommend!

I visited the store yesterday to purchase a new mattress for my daughter. Mr. Byron was great and…read moremade the process quick and easy. I definitely recommend and will visit again. The price and service is excellent! Thank you!

This is my first stop whenever I need an appliance. I've sent my parents and friends here. They…read moredon't disappoint. Great customer service and good prices. It's worth the look!

We first purchased our LG refrigerator from West Appliances and it was a smooth process. Their…read morefacility allows you to walk around and see all of the appliances they have in stock. The owner will also tell you what items they have on the way. Our refrigerator was delivered 4 days after we purchased and the company delivered, installed, and took our old appliance away. What a breeze for us! After moving into our new home, we then needed a new washer and dryer, so back to West. We got a steal on our new Maytag Washer and Dryer and wow, do they work? Commerical products in our home... I feel so luxurious. I will always recommend West Appliances for any new appliances. A few scratches or dents do not bother me and the price is always better than Home Depot, Lowes, Amazon, or any other box store. I WILL BE BACK WEST!

My dishwasher quit working so I requested service through Yelp. Brian, the technician was prompt…read moreand diagnosed the problem and returned with the part the next day to complete the repair. The cost to replace the circulating pump was$275 plus tax. This seems reasonable for a factory part since the comparable unit would cost $700 to $900 including delivery, haul away, tax, etc. new. Hopefully this will run a few years.

I'm so glad I went with mega appliance repair for my washer repair in Houston! They were extremely…read moreresponsive via yelp, very professional and helpful. I reached out for a quote and they had availability the next day. The tech was quick to diagnose and provide a quote and the price was reasonable. Highly recommend going with this company for any appliance repairs!