They tried to charge me $272 with $38 parts. He worked 55 minutes just to tell me that oil and…read moregasket needs to be changed. I called them for oil leak they came and did nothing. When they calculate the time he calculated the time he was out 42 minutes ( I have no idea what he was doing )preparing my estimate. Told me that next time they will come with oil and gasket and charge me the parts, shipping and another 2 hours of labor of $ 160 + TAX. At the end I paid $194 and did not asked for parts. Finally nothing has been fixed $ 194 out of my pocket I just got ripped off. Do not use this service.

They always show up at the appointed time. Les, Dukes's technician, had the parts needed with him…read moreto repair our deep fryer in the kitchen. The repair was priced reasonable and fair. We have been a long time satisfied customer with Duke's Equipment Service and plan to use them going forward to keep our business running in tip top shape.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge came out and immediately started work on my refrigerator and gave it a thorough once over and…read morefound that my refrigerator was low in Freon. We said to charge it up and he advised us he couldn't guarantee how long it would last maybe 6 months or as much as 5 years and our compressor and motor was a good one. Our refrigerator is going strong still and I have also purchased a used washer I great condition from Jorge who installed and even hauled away my old washer. This was a wonderful experience and he is a great guy. Thank you for everything!

30 September 2024 Thank You Eric at ABE Professional…read moreAppliance Repair. Within the last few months, I hired ABE Professional Appliance Repair twice: (1) washing machine repair (2) replace a stove vent hood. On both occasions ABE sent Eric to do the work. He arrived on schedule, knew what needed to be done and did it. He is helpful, knowledgeable, professional, and great to work with. And yes. without question, I would hire again.

From the owner: Our Houston-based experts utilize their factory-trained knowledge and experience to provide repair…read moreservices for all major appliances and brands. With us on the job, you can rest assured knowing you're in trusted hands! CALL TODAY!!

Jose is very helpful to find good appliances. I can call or text him my needs and get delivery…read morethe next day. He will send pictures so you don't have to go check.

WARNING!!! DO NOT BUY HERE PEOPLE!!! The worst appliance store it's doesn't even worth the one…read morestar I'm giving the but that's the lowest rate allow here. This was years ago and They didn't even honor their guarantee, I bought a fridge from them not cheap about $500 and after the second week stopped working and they refuse to send a technician or let me take it there for them to look at it, apparently they got mad because of the bad review I gave them on google, I can't believe this place still open what a shame, rude and dishonest owners. Please don't waste your time and money and go somewhere else, please!!!!

Series of answering machines. Finally someone answered, and while asking about the diagnostic fee,…read morethey hung up. No free estimates apparently.‍Can't speak on the service or the value at this point. SMH!

Said they would service our Keurig and when we called as they requested, we were connected to a…read moreweird answering service that hung up on us. Didn't even sound like a local business.