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    Sephora at Kohl's

    3.0 (2 reviews)
    Open 9:00 am - 10:00 pm

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    6 months ago

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    2 years ago

    Worst customer service from the rudest woman I have ever had contact with in retail. I was happy to just leave and go to ulta.

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    Ulta Beauty

    Ulta Beauty

    3.3(46 reviews)
    0.5 mi
    $$$

    Popped in yesterday evening for a last minute make-up need and left without any makeup, but had to…read moreshare this review because of the wonderful experience I had at this location off of market place. Of course I failed to write her name down and I knew I would forget, so to the sweet woman who helped color match me with the PUR tinted moisturizer - thank you!!! She was so kind and helpful, and made sure that I knew the exact shade and number/name that worked best for me with that line. Of course, they were all sold out and unfortunately, they were sold out online too. However, the woman working behind the counter was kind enough to tell me which other nearby locations still have it in stock. If you're a PUR fan like me, run - don't walk - to Ulta as their entire product line is 50% off right now but in-store only! I was sad to learn that my other favorite plant based line, Juice Organics, is no longer sold at Ulta.

    I visited this Ulta location today and left around 3:38 PM on 2/10/2026. While the experience…read morestarted off positive, the checkout interaction was unacceptable and needs to be addressed. When I entered the store, I was greeted appropriately and offered assistance. A tall African American male employee was especially professional, friendly, respectful, and attentive without being pushy. That level of service was appreciated. The issue occurred at checkout. I was not greeted at all and had to pause to confirm it was okay to approach the register. The cashier, identified on my receipt as Iris (she was short, with long dark hair, and wearing a black sweater), showed clear annoyance from the start. There was no eye contact, no greeting, and no basic customer-service interaction such as asking if I found everything I needed. She grabbed my items, threw them into the bag carelessly, and threw the bag across the counter toward me instead of handing it to me even though my hand was out to receive the bag. She did not say thank you or acknowledge me in any way. The behavior was dismissive, rude, and unprofessional. For context, I was wearing a Nike sweatsuit and a baseball cap while. How a customer is dressed should never determine the level of respect they receive. This interaction made it very clear that assumptions were being made, and that is not acceptable. Ulta is a customer focused brand, and this type of behavior at the register undermines that reputation. Management should address this immediately, because no customer should leave feeling disrespected after making a purchase.

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    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    Shameless Aesthetics - Shameless raising for a cancer causes!!!

    Shameless Aesthetics

    5.0(13 reviews)
    1.2 mi

    I went to Shameless aesthetics yesterday and saw Heather and started my treatments for laser hair…read moreremoval for the bikini area. As I got older, I was suffering more with sensitivity and razor bumps and I was looking for a more permanent solution than waxing. Went in for a consultation two weeks prior and Heather was very thorough and explained how the process works with the Diolaze laser and how many treatments you need, what you should do before and after, as well as which hair works better on etc. She was very professional and made me comfortable throughout the whole process. The cooling component with the laser made it almost completely pain-free in my opinion, and it was super fast last time than I expected. I think I was in and out within 35 minutes.I will be going back every 4 to 6 weeks for 6 to 8 treatments so far very happy with the process.

    The entire team will absolutely sweep you of your feet!!! They go above and beyond! They're…read moreextremely knowledgeable, skilled and talented! From facials to tox or lips or more ...They OWN ATL!! This is coming from someone who is absolutely picky from South Florida! I have no need to fly down for my needs!!! The icing on the cake is that they actually give back to our community and care without chasing any clout!!! I absolutely recommend the entire team!!! The location is easy to find and there is plenty of parking out front! Tammy, Heather, Jen.Jenn (my red head twin) and the rest of the crew (I am horrible with names. Please forgive me) I ABSOLUTELY LOVE YOU ladies! Thank you for always being top notch!!! THANK YOU to the LADIES AT SHAMELESS; I have the confidence to feel sexy and feel like a Queen... My confidence level is through the roof! Thank you!!! This is 42!!

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    Shameless Aesthetics - Tammy, patient care coordinator

    Tammy, patient care coordinator

    Shameless Aesthetics - Jenn Cathers, nurse injector

    Jenn Cathers, nurse injector

    Shameless Aesthetics - Heather Ferrell, licensed esthetician

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    Heather Ferrell, licensed esthetician

    Sephora at Kohl's - cosmetics - Updated June 2026

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