I always want to try out a nail place a few times before reviewing, so I feel like I can leave a fair review. Each time I've been over here I am super happy with my nails and how nice everyone is! The place is clean and modern, and everyone is so friendly. I love that you have the ability to request a certain tech when you check in on the iPad. Ava did my nails tonight and I will absolutely be requesting her again! She listened to my requests, was definitely a perfectionist (in a good way!), and gave me perfect nails. I also thought the prices were reasonable; I was able to tip a pretty good percentage and still not exceed my budget. read more

Sugar Polish Nail Bar - SNS w/ acrylic tips, requested round and not too long - Waxing Near Me - Cumming, Georgia

I had an extremely upsetting experience at this establishment that I feel needs to be addressed. When I walked in, no one greeted me. I stood at the counter for about 10 minutes, and not a single employee acknowledged my presence or attempted to assist me. However, they did all see me walk through the door. .Shortly after, two Caucasian women entered the salon and were immediately greeted. A man even came out from the back, walked directly past me without saying a word, and went straight to help them--even though I was standing in front of them and they arrived 10 minutes after I did. Please note, I am a Black American. At that point, I calmly asked him why I was being ignored as if I were invisible. He had no explanation. The way I was treated was deeply disrespectful and felt like racial discrimination. No customer should be made to feel overlooked or less important. Based on this experience, I will not be supporting this establishment and I will not recommend to others. I will also be contacting the BBB to share my experience. read more

First time getting my nails done here, and safe to say I will definitely be back again next time I'm at Cumming City Center! Stopped in for a spontaneous pedicure after I was done working from the coffee shop a few businesses down on the corner, and was greeted and sat immediately without an appointment. All the employees are SO welcoming and delightful, and made sure that I was comfortable being almost 8 months pregnant. Service was truly fantastic, and they even had me sit right away and brought the books to me so I could pick out my color while enjoying the pedicure spa/massage chair. They also offered me some water, and double checked that the spa water wasn't too hot for my feet. My esthetician did an impeccable job, and didn't rush at all which I really appreciated. They even let me sit as long as needed to make sure the polish was completely dry before leaving. Everything felt very organized and clean, and I love the interior which has a bright aesthetic. It is also decorated for the winter/holiday season which looks super cute. Love that this nail bar is right down the road from me, and I am excited to continue visiting! read more

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I went to salon 8-15-25 had acrylics with gel started coming off 8-16=25 the gel polish is coming off everyday. THE PRICES ARE EXTREMELY HIGH. WOULD NOT EVER RETURN TO THIS PLACE. read more

Love this place! They all do a great job! I'm always happy with the service and result. I constantly get compliments on my nails. I get the dip powders and a gel pedicure. I've had the cat eye polish, the chrome and just regular dip polish.. Seriously - all nail techs are good and Kim (manager?) is fantastic. Decor is modern, bright and always clean. I've been going about 1 1/2 to 2 years. Go visit!!' read more

Kind staff & excellent work! they got me in same-day! The tech that I got took her time & paid attention to detail

This place is a true gem! I was excited for them to open in Cumming Town Center, as my daughter had been telling me about the Athens location for years. Besides being immaculately clean, the people who work here are kind, professional, and make customer service their top priority. They have a wall filled with a rainbow of colors to choose from, and they also have some very talented nail techs ready to give you designs if you'd like them. Even when they are busy, Miss Kim makes sure to greet you with a smile and makes sure you have everything you need. The massage pedicure chairs are very comfortable, and they even have two smaller ones so little girls can have a fun experience with their moms. The people who work here are some of the best in the business. Huey is my favorite nail tech and has given me some beautiful nails over the past year, and Courtney and Kim both give an amazing pedicure.....but when they haven't been available I have also had excellent service from Linda, Ruby, Hannah, and several others. I appreciate their attention to detail and desire for you to be completely satisfied with your experience there. I easily drive past at least a dozen nail salons to go to Sugar Polish, and it's always worth the trip! read more

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Love this place! Great service! Love Huey! My SnS stays and looking great between manicures