The store was rlly organized and I found everything I needed. My cashier was Mariah and she was…read morerlly nice as well. Thank you

You have one of the worst customer service managers working at your Palm Desert, CA location. While…read moreI was trying to check out, the associate assisting me asked her manager, Susan, for help with my order. Instead of assisting with my purchase, Susan completely ignored her and proceeded to "train" another employee on how to calculate 10%. No other customers on line and ignoring someone who is trying to help does not shed a good light on ' management' . I stood at the register for nearly five minutes waiting, despite there being no other customers at the counter. The level of customer service and lack of urgency from the manager was extremely disappointing and unacceptable. Take your business to another location!

This used to be a good sephora, but I have unfortunately found nothing but side eye and rudeness…read morefrom the sales associates over the last dozen or so times stepping foot into the store. The Palm Springs location has far superior customer service and is a cleaner store.

Being more familiar with the baby Sephora store in Kohl's, I popped in here while doing other…read moreshopping at the Gardens to pick up some Giorgio Armani foundation. I had to ask the two staff ladies that were chatting in the aisle where it was, which was met with sullen annoyance. When I couldn't find the shade I needed, she walked back with me and silently pulled it from the top of the shelf and handed it over with a bored look on her face. Whatever. I also wanted to shop for fragrance as that is one of my obsessions, and upon approaching the fragrance wall to spray scents on the sample sticks, I discovered that each bottle was attached to the shelves with a retracting cord. Not only does this instantly give a ghetto vibe (which is weird in this upscale shopping area) but the bottles that I wanted to sample on the upper shelves were difficult to manage with the cords. And lastly, when I was checking out the cashier told me my total and said "enter your phone number on the pad". I said I don't give out my number and she stared at me dumbfounded then said it was required for points or something. After declining a few times I had to tell her that my husband is an attorney and I have strict orders to never give out my phone number. Cashier goes ice cold, hands me my shopping bag and out the door I go.

Kind of Disappointed! I take my niece in a lot for make up and the girls working there never offer…read morea hello or may I help you. Is this what is expected at Sephora? I would think customer service would be a high priority with so many competitive make up stores and there were several employees available had they wanted to. Or maybe Sephora sells it self and it really doesn't matter how some of the customers are treated. Either way I will shop else where.

Pretty disappointed. The shelves were empty and you kinda have to settle for whatever was there if…read moreyou wanted to buy something. The workers just stood around doing nothing, they were nice but... stock your shelves please!! Who am I kidding it's at JCPenney lol

This store is located just inside of Macys Dept store on second floor. They have everything so…read moreneatly displayed. Lots of wonderful merchandise. My cousin gets all her makeup at this great store. She swears by their products. Friendly and helpful staff make this a great place to shop.

The woman working (Cynthia) was very rude, never acknowledged me or asked if I needed help. I would…read morehave bought more but I couldn't find two products and ended up standing at the check out counter for 10 minutes with no hello or eye contact until she had to ring up another customer. Then she had me step aside to ring up the another guest, which was awkward. She was so slow ringing up the other customer that I gave up and went to another makeup counter, where they were happy to help me purchase some mascara. I love MAC products but wouldn't return to this location.

Do not go to Dr. Driessen for breast implants. She did a terrible job on me and two years later I'm…read moreresearching doctors to get them fixed and redone. She was very nice during pre op but post op I got ignored for weeks and then when she finally returned my call she was extremely rude to me in answer to my questions. Such a disappointing and frustrating experience.

There are many talented doctors like Ms. Driessen, but none who ask for money many months before…read morethe consult! Dr. Brent Molleken in Beverly Hills doesn't...............and the list goes on. This way of doing business makes sense if you are booking an oil change on your car. Whether surgery costs $75,000.00 or more, add your booking fee to the end of the bill. NOT BEFORE YOU HAVE EVER MET your patient! Only a doctor who has had so many cancellations would feel the need to put up a fee before meeting the doctor.

Stopped in for my first time to shop for nail polish. Within 5 seconds a sales clerk hopped in…read morefront of me at the front of the store and asked in an odd tone, "What brings you into our store today?" More of an accusing way rather than a helpful way. It seemed like she was suspicious of me, though I couldn't imagine why. I said that I was looking for Orly brand nail polish, which she asked me to repeat 3 times, then said they don't carry it. I was pretty turned off by this interaction, so I decided not to browse the store which I had planned on doing. I give an extra star for the sales clerk's hair, which was a fiesty bright yellow and red.

I purchased the hair dye by ion color brilliance in the shade tanzanite and the box being full…read morepurple but it's literally black and I am very upset because I have been waiting for my hair to be purple bleached it twice and now im back to black I'm very upset and hope to get a refund

What a wonderful store and concept with superb customer service that adds to the overall…read moreexperience. Highly recommend! The gorgeous holiday decorations with bright red cardinals nesting on lush garlands in the window caught my attention and drew me in. Once inside, there were more stunning holiday arrangements, each put together with such flair. As my eye wandered around the boutique, I realized the entire store was as thoughtfully designed, each detail well thought out giving the boutique a cohesive look to match the Brand promise and experience. Can you tell I'm a marketing professional? The "deli counter" greets you when you walk in, a whimsical play on the store's name and a great visual to emphasize the freshness of the product's ingredients, although they don't require refrigeration. The woman working that day was incredibly friendly, so appreciative of my flattery for the stores design and holiday decor. She explained the concept behind the products and how they are created to nourish the skin without the need for preservatives and chemicals. There was no pressure at all to purchase. She put together a package of samples, which I really appreciated. When it comes to lotions, creams and perfumes, I need to sample and live with them for a few days to determine if they work for my skin. As soon as I got home I tried the blueberry fusion cleanser. Not only did it smell divine, my skin felt wonderful. I also applied a scrub, something I hadn't done in years, truth be told. Then finished with a melon scented peptides gel. It felt like I had a professional facial! Products can be ordered online so don't worry if you don't live in an area where they have a store. But if you do live in Palm Desert, I encourage you to visit The Body Deli for a personalized experience and personal samples. I'll visit every time I'm in town! And for ordering, online is super easy.

My girlfriend introduced me to this place. So glad she did. They have a very large selection of…read moredifferent scents, found in lotions, creams, scrubs, soap, etc. The creams and lotions really helped with an eczema problem, and with dry skin condition, so much needed here in the desert climate. They are all available for shipping as gifts Other items are available such as healthy candies, non acidic coffee, scrub brushes, candles and more. Staff members are very knowledgeable and friendly..

Dr Andre was amazing. The surgery was very quick. He numb the area and I did not feel any pain or…read morediscomfort. It was actually much easier than the biopsy. Thank you so much to Dr. Andre and his nurse and the staff.

I went to their La Jolla location, and I was very impressed by the services that I received. When I…read morefirst called about a mole removal, the physicians assistant, Brittany, called me back, and it was nice to hear from the individual who would be taking care of me on the day of my procedure. They were able to schedule an appointment within a couple of weeks. When I went in for my appointment, the office was clean, the staff was knowledgeable, and Brittany was very kind. She answered all my questions, and gave me tips on what I need to do to reduce scarring. She was able to remove the mold the same day. It's been about a month since the mole was removed, and it is healing so well! Just a little bit of redness, and I really think the scar will be very minimal! I did not use insurance for this procedure, and I thought the costs were very reasonable and fair. For any additional dermatology needs, I will make my way back to this center.