The store was rlly organized and I found everything I needed. My cashier was Mariah and she was…read morerlly nice as well. Thank you

You have one of the worst customer service managers working at your Palm Desert, CA location. While…read moreI was trying to check out, the associate assisting me asked her manager, Susan, for help with my order. Instead of assisting with my purchase, Susan completely ignored her and proceeded to "train" another employee on how to calculate 10%. No other customers on line and ignoring someone who is trying to help does not shed a good light on ' management' . I stood at the register for nearly five minutes waiting, despite there being no other customers at the counter. The level of customer service and lack of urgency from the manager was extremely disappointing and unacceptable. Take your business to another location!

Ladies are super friendly and helpful , would definitely recommend and visit again…read more Great stock available too

Customer service here has gone DOWNHILL. I came to this Sephora on Sunday morning a minute or 2…read morebefore they opened at 11am. I was waiting just outside the doors with another customer. At 11am the S.A. comes over unlocks the door and walks away immediately. She clearly saw us standing there and couldn't be bothered to actually push the door open to let us know. I mean, it would've required an extra 2 seconds of effort. I almost wanted to leave at this point but I really needed my shampoo. Inside, there were about 10 SAs just hanging around, chatting amongst themselves. Got my shampoo and got in line to pay (had to wait of course because there was only 1 person behind the counter and the 9 others were busy chatting). I used to come here a lot, but I really don't enjoy shopping here anymore. I'm either ignored, or heaven forbid I ask something, they don't know the answer.

Kind of Disappointed! I take my niece in a lot for make up and the girls working there never offer…read morea hello or may I help you. Is this what is expected at Sephora? I would think customer service would be a high priority with so many competitive make up stores and there were several employees available had they wanted to. Or maybe Sephora sells it self and it really doesn't matter how some of the customers are treated. Either way I will shop else where.

Pretty disappointed. The shelves were empty and you kinda have to settle for whatever was there if…read moreyou wanted to buy something. The workers just stood around doing nothing, they were nice but... stock your shelves please!! Who am I kidding it's at JCPenney lol

This store is located just inside of Macys Dept store on second floor. They have everything so…read moreneatly displayed. Lots of wonderful merchandise. My cousin gets all her makeup at this great store. She swears by their products. Friendly and helpful staff make this a great place to shop.

The woman working (Cynthia) was very rude, never acknowledged me or asked if I needed help. I would…read morehave bought more but I couldn't find two products and ended up standing at the check out counter for 10 minutes with no hello or eye contact until she had to ring up another customer. Then she had me step aside to ring up the another guest, which was awkward. She was so slow ringing up the other customer that I gave up and went to another makeup counter, where they were happy to help me purchase some mascara. I love MAC products but wouldn't return to this location.

Do not go to Dr. Driessen for breast implants. She did a terrible job on me and two years later I'm…read moreresearching doctors to get them fixed and redone. She was very nice during pre op but post op I got ignored for weeks and then when she finally returned my call she was extremely rude to me in answer to my questions. Such a disappointing and frustrating experience.

There are many talented doctors like Ms. Driessen, but none who ask for money many months before…read morethe consult! Dr. Brent Molleken in Beverly Hills doesn't...............and the list goes on. This way of doing business makes sense if you are booking an oil change on your car. Whether surgery costs $75,000.00 or more, add your booking fee to the end of the bill. NOT BEFORE YOU HAVE EVER MET your patient! Only a doctor who has had so many cancellations would feel the need to put up a fee before meeting the doctor.

Stopped in for my first time to shop for nail polish. Within 5 seconds a sales clerk hopped in…read morefront of me at the front of the store and asked in an odd tone, "What brings you into our store today?" More of an accusing way rather than a helpful way. It seemed like she was suspicious of me, though I couldn't imagine why. I said that I was looking for Orly brand nail polish, which she asked me to repeat 3 times, then said they don't carry it. I was pretty turned off by this interaction, so I decided not to browse the store which I had planned on doing. I give an extra star for the sales clerk's hair, which was a fiesty bright yellow and red.

I purchased the hair dye by ion color brilliance in the shade tanzanite and the box being full…read morepurple but it's literally black and I am very upset because I have been waiting for my hair to be purple bleached it twice and now im back to black I'm very upset and hope to get a refund

Dr Andre was amazing. The surgery was very quick. He numb the area and I did not feel any pain or…read morediscomfort. It was actually much easier than the biopsy. Thank you so much to Dr. Andre and his nurse and the staff.

I went to their La Jolla location, and I was very impressed by the services that I received. When I…read morefirst called about a mole removal, the physicians assistant, Brittany, called me back, and it was nice to hear from the individual who would be taking care of me on the day of my procedure. They were able to schedule an appointment within a couple of weeks. When I went in for my appointment, the office was clean, the staff was knowledgeable, and Brittany was very kind. She answered all my questions, and gave me tips on what I need to do to reduce scarring. She was able to remove the mold the same day. It's been about a month since the mole was removed, and it is healing so well! Just a little bit of redness, and I really think the scar will be very minimal! I did not use insurance for this procedure, and I thought the costs were very reasonable and fair. For any additional dermatology needs, I will make my way back to this center.

-- For the Anxious Girlies…read more I'm scheduled for my procedure tomorrow, but I felt compelled to share my experience with the initial process because it has been nothing short of exceptional thanks to MaKael, the surgical coordinator, and Aja, the pre-op assistant. I've wanted this surgery all my life, ignoring the upper half of my body in all aspects, but I'm scared of change. Even if I'm not content with something, the unknown is very scary for me. From the very beginning, MaKael has been my rock. She is incredibly informative and never once made me feel rushed or judged. I tend to overthink and stress myself out with endless Google searches, but she calmed me a million times over. She was quick to respond (even calling me on her day off when I was anxious) and always gave me clear, honest answers without fluff. She has a way of articulating exactly what I was thinking and truly held my hand through the process, both figuratively and literally. I came in 3-4 times for sizing because I just couldn't make a decision, and she never once lost patience. She took all the time I needed and made me feel completely at ease. Honestly, she is the reason this process has been so easy and reassuring. Aja, the pre-op assistant, has also been wonderful. She called me multiple times before surgery to go over the process, and when we met in person, she was just as lovely, warm, and reassuring. The instructions she gave me to prepare for surgery were so simple, clear, and easy to follow that I felt confident and ready instead of overwhelmed. I also appreciate that I was able to meet with the doctor multiple times before surgery. He was consistently honest, confident, and realistic with my expectations. What I love most is that I still get to sit down with him one final time before surgery to discuss sizing and details again. Nothing has ever felt rushed. I'm admittedly the classic indecisive patient, not about having surgery itself, but about what would best fit my frame, and they have gone above and beyond to make sure I feel comfortable with every decision. On top of that, I normally go to a med spa in Orange County for my Botox and fillers, and when I mentioned I was considering this surgeon, they immediately knew of him and reassured me that I was making a great choice. That outside validation gave me even more confidence moving forward. If you are even considering a procedure, even if you aren't sure, I can't recommend this team enough. Having people like MaKael supporting you makes all the difference. She has turned what could have been a stressful, intimidating journey into one where I feel cared for, understood, and completely confident. I will update this review with my recovery and results in a few weeks, and again in a few months once everything has settled. But for now, I can honestly say I couldn't be happier with the process leading up to tomorrow. I'm so grateful to this team for making such a big decision feel safe and supported. Procedure: Breast Augmentation

I didn't want to write this review, but I've been given unfortunate circumstances…read more I originally got something done here which was excellent. My next visit not so much. I can hear for a little filler for my birthday, I just wanted to look a little lifted. I received an appointment with a nurse who was clearly very busy, no shade. I had originally intended to spend $600 on myself, it was specifically set aside as I keep a very tight budgeting for my expenses. (much like anyone else, I have responsibilities). During my appointment my nurse evaluated what I wanted and then proceeded to inject, blowing past my inquiry in regard to what I would be charged. I was charged $1200, and unfortunately I had spoken to someone over the phone later who emphasized with my problem, offered me a skincare treatment, and then never got back to me. I'm disappointed that this office that I very much enjoyed and appreciated didn't handle this in a more honest, and professional manner.