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    SEPHORA

    3.1 (57 reviews)
    Open 10:00 am - 8:00 pm
    Updated 1 month ago

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    This body crème has a great fragrance and makes your skin feel so good! It has guaraná extract.
    Cheryl M.

    Went to pick up a few things during lunch today. I like how the store is full of everything on your wish list. I was greeted as I entered then a young lady came along to see if I needed help as my hands were filling up. They don't bombard you but allow you to shop comfortably. I was able to get body crème, lip gloss and concealer and when I checked out I was given 2 free gifts. I appreciate the friendly customer service. They're a little pricey but beauty costs.

    Iman D.

    I had the most amazing customer service experience today with Sapphire! She helped me with such a fantastic level of detail and attention to find perfect production to enhance my summer glow! I left feeling empowered and knowledgeable about how to tweak my makeup routine to beat the Charlotte heat!

    Drybar section
    Lindsey P.

    My latest visit to this sephora was pleasant. I was greeted at the door and asked of I needed any help. I encountered two more employees while shopping and they all asked if I needed help. The last lady was the manager and I was really impressed that she was out on the floor helping customers. I've also taken a makeup class here. I highly recommend, I learned a lot from the class I took.

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    9 years ago

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    7 years ago

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    11 years ago

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    16 years ago

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    7 years ago

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    10 years ago

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    13 years ago

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    9 years ago

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    11 years ago

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    8 years ago

    It's very bad costumer service inside. The worker is very rude. The girl at the door should work inside and help customer.

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    12 years ago

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    11 years ago

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    13 years ago

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    6 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - SEPHORA

    Review Highlights - SEPHORA

    You can certainly spend plenty of time and money trying out the array of cosmetics, skincare, and fragrances.

    Mentioned in 3 reviews

    Read more highlights

    Bluemercury

    Bluemercury

    5.0
    (4 reviews)
    1.8 mi

    10/10 recommend this store, and skincare expert, Jaliza! Recently my contraception changed and I…read morefound my hormonal breakouts to be just awful. I went into the store looking for answers -- and man did I find them!! When I first arrived Jaliza greeted me with a smile, asked me if she could help, took the time to hear my concerns and then helped me pick out products that were right for me. She educated me on proper use, and what I might expect after starting use. In the past I have used and liked the M-61 exfoliating pads - so I was drawn to trying other items from their line. I have sensitive acne prone skin and have always struggled to find products that would keep my acne at bay - while also not creating new issues. I'm now using the M-61 PowerGlow Pro+ Cleanser every 3 days and my skin is just radiant! I was thankful that she told me not to use it daily, as I think it would really dry out my face.. but it works like a charm! 10/10. I was suffering with really deep blemishes along by chin, and struggling to treat them.. now I'm preventing them. Took a total 180!! She suggested the M-61 blemish lotion for spot treating, I think this product really helped to reduce the blemishes I had in the beginning, it worked really fast but wasn't overly strong. Lastly, I decided to give the M-61 tinted perfect sunscreen a go.. it's been great! I'm not one to wear foundation, I prefer a light tinted sun protection in its place. The line is 100% paraben free, synthetic fragrance free, and allergy tested... she knocked this one out of the park! I can't wait to visit her when it's time for a new supply to see how else she can improve my daily routine.

    Malice and Becca were AMAZING! Really took time to understand what I was looking for a develop a…read morepersonalized routine. Could not be happier. GREAT service and products!

    Photos
    Makeup by Cassandra.
    Makeup by Cassandra.
    Make by Cassandra.
    Make by Cassandra.
    Makeup by Cassandra.

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    Makeup by Cassandra.
    Perfumania

    Perfumania

    1.3
    (3 reviews)
    7.9 mi
    $$

    I went in here to get a gift for my friends birthday and the experience left me so disgusted that I…read morewill never shop here again. The first time I went I I was not greeted and looked up and down just to be ignored although there were other "customers". I went to the Fragrance Outlet which was unfortunately closed on Sunday's, so in a pinch of time I ended up having to return to this establishment. The second time I went in there was no customers and there was still no greeting. The associate Kenyatta who I ultimately purchased ONE BOTTLE of "Versace Yellow Diamond" from was in the store both times and overlooked me continuing her conversation with her coworker until the associate/manager had to ask her to assist me. She displayed a lackluster attitude and very little customer interaction. I felt like I was buying cigarettes instead of a fine fragrance and the ONLY REASON I decide to purchase any way besides being last minute was to flex on these #03$. The price was good but I expected to be treated like a customer in a perfume store and at least offered similar fragrances besides the cheap discount fragrances cause I spent over $40 (I spent double). I got one out of 4 Frangrances I was looking for at a fair price.

    If I could rate "0", I would. This is more about their corporate policy than anything else. I…read morereceived perfume for Christmas. I contacted customer service and was told I could not return or exchange the item since it had been opened??? Who doesn't open perfume they receive as a Christmas gift?? They said I should have gone to the store and asked for a tester to see if I liked it before I opened it?!?! Really??? My sister was told when she bought the perfume in Charleston that I could exchange it. I will NEVER do business with this company!!

    Photos
    Perfumania
    Perfumania
    Perfumania

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    Ann's Beauty Supply

    Ann's Beauty Supply

    3.3
    (18 reviews)
    2.5 mi
    $

    Reading these comments and I wanted to add mine. I have visited this store twice. I am a white…read morewoman and I have 4 black children, so I'm learning how to help my daughters with their textured hair and learning 'on the job'. Upon walking in the ladies at the counter were polite but short and pointed me to the right direction for hair extensions. After 10 min of getting confused and wandering around I found a clerk in front of me asking what I was looking for, she was polite but direct. I explained exactly what I needed and she went to find it. For the next 30min I asked the clerks all manner of questions about clip-ins, sew-ins, wigs, braid hair, care products and they pointed me to the right isle or came to help me. Their knowledge was spot on. They seemed to warm up some, but they were following me around the store, whether or not they followed me because they didn't trust me or to be helpful, it's of no consequence. I didn't feel it to be threatening or racist. They were helpful but I would say weary. This might be why... Three days later I came back for more things after some research - while I was in the store a group of drunk and high women walked in, they were rabblerousing and very loud, they were so drunk the whole huge store smelled of them long after they left, their interactions were absolutely shocking and they were ridiculous! They then verbally accosted these 2 clerks and stormed out after not finding what they wanted. The driver of their car was drinking and so was everyone else in their car. It was a Tuesday, not even noon yet. I was upset, I think the clerks were a bit shocked too. I asked a lot of questions- my hunch was these women are weary because maybe they have bad customers frequently- unsure. I don't know why this allowed but I felt very bad for them. No idea how they protect themselves, but this isn't a terrible area on South Blvd. Charlotte didn't used to be this way. I don't blame the store staff for following customers, besides the place is huge and full of so much, it is helpful to have them available to show you where items are. To close, this store is vast and they have an extensive amount of hair supplies at fantastic prices! It's a real gem. I saw lots of jewelry and makeup here as well! I cannot wait to go back.

    The people who work there are some of the worst people I have ever encountered. I was in the store…read morea few days ago. I asked a question about human hair, they pointed in the direction of the hair and seemed to be afraid to come from behind the counter, they acted annoyed and were rude. it's so frustrating to have these Asian people operating in black communities, they make it clear they do not like you; it's just disgusting. They just want our money. Not all Asians who work in black communities are like that, so I don't want to label them all as anti-black. One thing is for certain I will never go back to that place

    Photos
    Front
    Front
    Ann's Beauty Supply
    Hair and more hair

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    Hair and more hair

    SEPHORA - cosmetics - Updated June 2026

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