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    Recommended Reviews - SEPHORA

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    4 months ago

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    Ask the Community - SEPHORA

    Heyday - Upper West Side

    Heyday - Upper West Side

    4.1(80 reviews)
    2.4 miUpper West Side
    $$

    I had a gift card for a facial and 2 upgrades. On my order form, I chose absolute quiet. This did…read morenot mean that the tech should not communicate to me that she wasn't going to do any add ons. Sure she was quiet and skilled but the place is not quiet- there are no doors- just curtains and the client in the room across from me was blabbing away and it was not relaxing. After the facial I inquired about my add ons (as I was interested in the light therapy and dermaplaning) and was told since I used tretnoin, I couldn't get them- this was never mentioned to me so I chose products instead- I wish I had known before as I would have stopped the tretenoin prior) Not sure I'll return, due to the noise and miscommunication but it was an ok experience

    This is mainly for customer service and not the facial. I never got a facial here - before you…read moreroll your eyes completely - let me explain, lol. I normally go someplace else for facials, but I was curious about HeyDay. My first few impressions here was not the best, but I am going to give them the benefit of the doubt and leave some stars, since people seem to like them. Scheduled online which seemed seamless. I had some follow up questions later about my facial and tried calling and left messages. No one seems able to pick up the phone. Fair enough, you're busy, that's good and that's not my issue- but I got no response. As a first impression, this was slightly concerning because to make the appointment required a credit card - but after that any communication feels very difficult. Also, feels kind of like a bait-and-switch a little in terms of what if I needed to cancel? Would I be charged a fee because I tried to cancel and no one would answer or get back to me? What if I had an issue post facial? As you can see, the non responsiveness leaves a bad impression. Finally, due to sheer persistence, I was able to call and reach someone. At that point, I just wanted to cancel my appointment because I didn't want to take any chances and just scheduled at my regular place.

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    Heyday - Upper West Side
    Heyday - Upper West Side
    Heyday - Upper West Side

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    Radiance spa

    Radiance spa

    4.5(62 reviews)
    2.2 miUpper West Side
    $$

    I got the anti aging 90 min facial with Josine. It was great - she did a lot of extractions, which…read moreis what I wanted. My skin is much smoother, softer, brighter and clearer. Josine explained what she was doing and the products she was using the whole time. The microdermabrasion feels so good as it sucks your skin. Josine did one part of my face and showed me the results and it looked as though I had a facelift! My cheeks were much more lifted and my laugh lines were lighter. It's been two weeks since my facial. My skin is extremely smooth and bright. I don't have any breakouts now and my pores are much smaller. I plan to go back more often to keep up my "facelift"

    I went in for a microdermabrasion facial for the first time. This is definitely a no frills get to…read morethe point type of place. If you are looking for something pretty and luxurious, this isn't the place. I had some deep blackheads and pores I couldn't get out myself for months. The aesthetician was able to get out all of the big black heads , which is all I cleared about. My nose had ton of blackheads and now it's super smooth. I'm docking points for hygienic practices overall. The blankets and the sheets between clients don't get changed. I don't think that's clean. The room itself also had a smell when I walked in but not sure what it was. I did get a discount for first time customer. One hour was $100, not including tax and tip.

    Photos
    Radiance spa - One week after microdermabrasion, very satisfied with the results

    One week after microdermabrasion, very satisfied with the results

    Radiance spa - The results after just one session are incredible.

    The results after just one session are incredible.

    Radiance spa - Microdermabrasion after three days

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    Microdermabrasion after three days

    Nirit Reani Spa - Sometime when defining the brow LOOKS thicker then before.

    Nirit Reani Spa

    4.5(57 reviews)
    1.4 miUpper West Side
    $$

    Update: I've been going to Nirit once a month since June and my skin has never been better in my…read morelife... My skin is clearer, healthier, glowing and smooth! I've been getting compliments from friends I haven't seen in months that they're shocked with how beautiful my complexion is now. Even Nirit has been admiring her work :) I used to be plagued with cysts and regular pimples most of the month, especially around my period, ever since the 5th grade. I went to so many dermatologists and tried just about every medicine they could think of. I've spent hundreds if not thousands of dollars in makeup, masks, clay, acne treatments, gimmicks, etc... I was on the verge of going through the accutane treatment (again) and dreading the commitment, discomfort and inevitable slew of breakouts when I found and decided to take the advice of Nirit. I had nothing to lose. After speaking to her the first day, she showed me how my how my products were drying out my face, (thinking that my oily face needed to be soaked up i used powder makeup and clay masks all the time), which was actually encouraging MORE pimples and irritating the existing breakouts that were taking forever to heal... I've completely changed my routine to 6 products (only 4 I bought at Nirit's salon, the other two are a moisturizer and sunscreen) in addition to the monthly facials (extractions and aromatherapy oils) to get to a place i've been dreaming of the last 15 years. Though I still get 1-2 breakouts during my most hormonal week, they've been incredibly fast to heal (3-5 days vs what used to be 2 weeks) and more often than not end up going away before it fully forms anyway. Besides, i used to easily get up to 5+ cystic pimples in a single week so just having one or two makes me want to cry with joy. It's only been 3 months, really, and I'm so encouraged by this process that I can't wait to see how my skin evolves by the end of the year! I'm developing good skin habits, creating a better skin environment and am much more aware of what i'm putting on my skin. It's not the cheapest option for me, but by budgeting appropriately - and saving a LOT on what i used to spend in cosmetics and skin care products - it's an expense that i'm 100% able and willing to make. I'm actually saving money in the end... My anxiety and self-consiousness is way way down and I'm even able to go out the door without make up on and feel good about myself. I highly recommend Nirit's salon! Her advice is solid and the bit of tough love you need to change the way you see your skin Oh, and my eyebrows are absolutely gorgeous... :)

    I have been bringing my daughters to Nirit to have her care for their eyebrows for years. She does…read morean amazing job, she's very thoughtful and mindful and consults with us every time to see what we would like and if we want anything different than before. My daughters are always happy with the result and as their mother, I feel confident they are in great hands. Nirit is an artist. We would never go see anyone else. Such a comfortable, welcoming experience for all of us.

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    Nirit Reani Spa - The best with just a little touch in the right place

    The best with just a little touch in the right place

    Nirit Reani Spa
    Nirit Reani Spa

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    SEPHORA - cosmetics - Updated May 2026

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