Beware before going to this salon. I came here after spending all night taking out half of my…read morebraids, hoping to save some time by having them remove the rest. Big mistake. Since one side of my hair was already done, they charged me $40 -- which I didn't mind at first. However, the braider decided to cut my braids shorter even though I had already trimmed them safely beforehand. The first time she picked up the scissors, I asked her to be careful. The second time, I asked how she knew where to cut so she wouldn't cut my real hair. She laughed and asked if I was scared. I said yes -- it was my first time there and I trusted that she was a professional. Then she turned me away from the mirror and continued cutting where I couldn't see. When she finished, the side she worked on was noticeably shorter than the other side -- the side I took out myself still touched my shoulders, while hers did not. It was clear that my real hair had been cut. When I brought it up, she laughed and dismissed me, saying, "What would I gain by cutting your hair?" I even asked the other customers if they could see the difference, and they agreed. The braider wouldn't even look at me -- she got on the phone and continued laughing instead of taking responsibility. This was an extremely unprofessional and upsetting experience. I trusted this salon with my hair and left feeling disrespected and hurt. I would not recommend this place to anyone who values their hair or expects professionalism.

If I could give zero stars, I would. My little brother came in to get a simple twist for his 16th…read morebirthday, and it was an awful experience from start to finish. First, they charged him $100, which would have been fine if the service was good -- but it wasn't. The twists were rushed, sloppy, and not done neatly. When my brother spoke up about being unhappy, they only tried to "fix" the top, but even that was not done correctly. The next day, I called the shop and explained the situation, offering to bring him back (we live 30 minutes away). The owner told me she wouldn't guarantee a redo unless she personally felt it needed to be fixed -- not based on the customer being unsatisfied. She wouldn't even allow me to send photos to show how bad it looked. Her attitude was dismissive, unprofessional, and she made it clear she did not care that this was for his birthday. We even went back a second time, and they were still rushing because they wanted to leave, which left my brother with a hairstyle he still wasn't happy with. This shop is unprofessional, overpriced, and the owner is rude and irrational. They clearly do not care about their customers. Save your money and take your business elsewhere literally anywhere else would be better.

So, I came to this salon knowing to have a good change. My hair was with highlights already and I…read morewanted it to become grayish for the most part. The owner (America) was the one who did my hair. She said sure we can do it, that day she washed my hair, dyed it with this chemicals and blowed dried it and straightened it. I went home with a shampoo that made my hair more clear than it was. Oh, and she added gray to my hair which ended with 4 different colors than the ones I had. This WOMAN charged me $200 dollars because "I had a lot of hair" and because "I had too much". I came back trusting this woman would make a damm change, but NO. The shampoo did made my hair clear, but she never fixed ANYTHING! She is not professional and does not care for her clients. She could've easily said, oh we cannot do this because it'll damage your hair more. For whatever job she did is garbage and will not recommend this place ever!!!!! The length of my hair was very long that almost reached my butt. When I came back I told her to cut it and she cut my hair until my shoulders. SO, PLEASE DO NOT COME TO THIS PLACE FOR HIGHLIGHTS. I AM SUPER UPSET. FYI SHE NEVER RETURNED MY MONEY!!!!!! I'll be posting a pic of how I wanted it to look and how short my hair is now with the 4 colors.

I believe people make a salon enjoyable. This place has great people, nice atmosphere, and…read morecomfortable size. If your a Spanish speaker you'll feel even more comfortable. See America, she is the kindest person I've ever meet who puts God first in her life & business. She cuts well and her staff know how to handle hair, not just Dominican hair.

Charmaine was professional, informative and knowledgeable…read more Just got my perfect color ponytail and bangs -can't wait to wear them. The customer service was superb as when Charmaine couldn't find something in the back, the other young lady went back to give a 2nd look - all this assistance for a $4.00 wig stand - that is above and beyond!!! Love the feel and look of the pieces I purchased!

I rarely leave negative reviews, but my experience with The Hair Shop has been extremely…read morefrustrating. This was my third attempt to chase down a refund for a returned item. Each time, I was asked to provide the same information, despite prior chats and confirmation that the return had already been received. I was told I would get an update within 24 hours--days went by with no communication. Only after reaching out again was I finally told the refund would be processed. While I did eventually receive confirmation, I was disappointed to see that shipping was deducted, even though I had already paid to send the item back. After all the delays and lack of follow-through, that felt like poor business practice. Customer service should not require this level of persistence just to get a resolution. The lack of communication, repeated runaround, and having to chase my own refund made this one of the worst customer service experiences I've had. I would not recommend this company based on this experience.

This has become my go-to beauty supply store .. I come to visit so often my 2 year old daughter has…read moregrown a friendship with one of the ladies at the store ..They always sell GREAT items and are very kind people.

the blatant racism thats within this establishment. I've been in this store maybe 5/6 times within…read morethe last two years, and no other Asian based beauty supply store within midtown has ever made me feel like I'm being watched! they blatantly will watch the black customers while seemingly letting others walk freely while shopping. I said something the first time I noticed what was going on, and was told I'm pretty much bugging tf out. they need to do better, idgaf what neighborhood you're in.

I needed my hair braided for vacation and since moving back to NJ I needed to find a new braid shop…read moreand Matou's shop had the best reviews so I made an appointment. Matou was so friendly on the phone when I called and we decided on a time. I arrived on time and showed her what I wanted and she said they could totally do it but they were running a little behind schedule and she asked that I just relax and watch tv and offered me a beverage while I waited. Matou and her sisters all took their time studying the style I wanted, getting to know my hair texture and pattern and making recommendations for slight adjustments based upon my hair density and pattern which I 100% appreciated because other braid shops would've just done the style I showed them and it wouldn't have been to my liking, but Matou and her sisters took the time to make sure I got a style that would look best on me and that I would be happy with. They all literally did a portion of my style because they are each experts at different things (one did the basic braid down in the back, the other did the patterned braiding and the other finished off braiding the ends and setting the hair at the end). Pricing was also very reasonable and fair and the shop itself was clean and air conditioned. I will certainly be back for my next style!

Matou is the best! If you are looking for a clean, friendly, non chaotic, environment to get your…read morehair done professionally? This is the place. My hair lasted through New Orleans heat. Matou never disappoints. I love her! .

I walked in last minute for a wash and blow-dry on my natural hair and was pleasantly surprised by…read morethe experience from start to finish. I was initially quoted $50, but I later learned that if I didn't need my hair bone straight, the cost would only be $35. A nice and unexpected surprise--especially since I was prepping for braids at another salon and just needed clean, manageable hair. The wash was thorough and relaxing, and I appreciated that they used the right comb for my hair texture (something many salons overlook). The blow-dry came out sleek--honestly, it looked bone straight anyway--and the entire process, from wash to finish, took under an hour. That efficiency, combined with their early opening hours, made the visit even more convenient. I'll definitely be a repeat customer and will update this review after I wash my hair again to see how it holds up. Thank you to the team that took care of me--you've earned a loyal customer!

Need a good wash, definitely a good place to go. They are efficient get you in and out in no time…read moreespecially during the week. Prices are reasonable and the products are of good quality. I like this spot but I still don't feel at home like at the Dominican spots in Brooklyn where people actually talk to you. All of them are always on a phone or engulfed in conversation they I didn't think they realize I've been going there for over 6 months now. They could be a little more personable. I had questions about what they sprayed on one of the other clients hair before putting her under the dryer but I didn't even bother to ask.

I sell gently used Filipino blow dryers at prices that would piss off a lot of people, and I am…read morealways on the lookout for a wig that will be able to handle the horsepower coming out of my handheld wind machines. Wigs and Plus always seams to be armed with an assortment of wigs that can take the kind of gusty sucker punches I toss at 'em. Pink, Blond, Red...don't matter. They all take a lickin, and keep on tickin. I have tried everything I could think of to beat these faux- folicals into submission...and these wigs don't flinch. I have set them on fire and tied them to the back of a speedboat...and they stay lookin sweet AF! Wigs and Plus is my jam! Get familiar.

They have a lot of good quality wigs BUT they have a limit to how many you are allowed to try. I…read morelost my hair to chemo, I was not there to play dress up and I get some people might do that, but why limit someone who wanted to buy at least two new wigs?? Plus, no real help, other places have found possible styles for me based on their experience, but not here. And I am so easy and I never complain or demand, it wasn't me.

So as a spoiled brat whose mother owned a shop for 16years and taught cosmetology in private and…read morepublic settings, finding a good barbershop was a MISSION once my parents moved down the shore. I grew up in a barber shop. I cleaned up and helped where i could. Folded towels etc etc got to watch a lot of people get their hair cut in the late 80's and early 90's...I look for precision and cleanliness most and these guys are true professionals. Antonios whole team especially Alex is top notch. They take their time And make sure the details are perfect. the price is right and the work is impeccable. I will never go anywhere else!

This is the ONLY place I will get a haircut since I started going there a long time ago. it's…read morelocated in the lower lot of Styertowne near the Duncan Donuts It's really a great place. Between the 2 stylists , I' ve seen them cover modern styles to the classic straight up hair cut. I have never been disappointed with the results. My son comes up from Philadelphia just to go to Antonio's. Very highly recommended.