Taylor is a COMPLETE GEM!! I had the best experience getting waxed and felt so safe and taken care…read moreof!!! I loved the privacy of their beautiful pink-everything suite as well and the location also! Such a charming little area of Claremont, loved. I'm a huge supporter and believer in small businesses and I am looking forward to being back next month.

We have been coming here for several months and are loyal customers now to Victoria. First the…read morelocation is right in the middle of cute Claremont Village and the studio is so cute and aesthetic. It's such vibe! My teen agrees. Victoria is super gentle with her technique which make the experience as low pain as possible. My teen has super sensitive skin and Victoria handles it with ease. We once had to go to a closer to home waxing place (that's a chain) and boy was that a mistake. Painful and not as clean and spotless as this studio. We won't be doing that again.

Been seeing Casey about a year now. Always makes me feel comfortable and I appreciate her attention…read moreto detail. Her hours are convenient for my schedule. Highly recommend for all services!

Casey is great and super responsive. She's gentle and relaxed and I am a loyal customer because of…read moreher professional service and excellent work.

Great location and great service. The salon is so cute I love how it's decorated. Easy parking was…read morea plus.

Don't partake in this business! Owner has horrible care for her customers. Don't believe anything…read morein her response to me. All lies. Update: After posting my original review, the owner provided screenshots showing that messages had been sent through the Square app. While I appreciate receiving that information, it does not change my overall experience. One point that I feel is important to clarify is that my concerns about communication began before the eyebrow incident and before the missed appointment. I reported to the front desk that I was no longer receiving appointment reminders and notifications and was told that the owner would contact me regarding the issue. To my knowledge, that never happened. The communication issue was the first problem I raised. Later, I experienced burns to both eyebrows following a waxing appointment that lasted nearly two weeks before healing. Despite these concerns, I never felt there was any meaningful effort to address the issues I had raised. The owner later explained that messages had been sent through the Square app, including a message informing me that future appointments would not be accepted. However, after I had already reported communication problems, I do not understand why there was no direct phone call or email regarding my concerns or the decision to discontinue services. In fact, on the same day that I called the salon attempting to discuss my concerns, a message was sent informing me that the salon would no longer be providing services. I fully respect a business's right to choose who they do business with. My disappointment is not that the owner made that decision. My disappointment is that the decision appears to have been made after I raised concerns about communication and my service experience, without any meaningful attempt to resolve those concerns first. Looking back, I believe the communication breakdown was the root of many of the issues that followed. Rather than addressing those concerns, the business relationship was ultimately ended. As a customer, I was left feeling dismissed rather than heard. Potential customers should be aware that if you have concerns regarding communication or your service experience, your concerns may not be addressed in the way you expect. My experience was that the relationship ended before those issues were ever meaningfully discussed or resolved.

Beautiful place and super clean! Felt very comfortable coming in as it was my first time…read moreexperiencing sugaring Brazilian. I was a little nervous but Alexis made me feel super comfortable and explained the whole process to me. They have some great promotions for first timers! It was a quick and did not hurt as i thought it would as Alexis did her magic and made sure I felt good every step of the way! I will be coming back and recommending them!

This was my first time trying sugaring with Mariana, and I'm all for it! Definitely better than…read morewaxing! She was super accommodating and talked me through the entire process, which made me feel at ease. You can tell she really cares about her clients and takes pride in her work. The studio was very clean, and the music was a nice distraction during the service. I'll definitely be coming back!

I've only came to this place once they did really good. I've tried different ways of waxing and…read morethis is the best one I've tried. I tried coming back a few times but every time I came they were close. The place is clean and staff is very friendly and accommodating. This place was my first place I ever done waxing down there I was scared but they did really good my hair took so long to grow worth every penny. Waxing is a bit expensive but it lasted me about 2-3 months before I had to get it done again.

Since the start I have been a fan, gladly sending my family to here as well. Joanna is an angel on…read moreearth. She is gentle, professional and her work is undeniably good! I have followed her even if it's further from where we began. There is no one like her. She makes you feel comfortable and that's so important. Her studio room is always clean, cute and welcoming. We started off with eyebrow lamination service and after working up the courage, took it the Brazilian waxing as an additional service -- now currently doing sugaring. And I love it! Next up to try her facial services.

Sam is hands down the best. She makes magic happen every single time and is the only person I trust…read morewith my eyebrows. I've literally walked into the shop and left when I found out she wasn't there -- no one else compares. If you want your brows done right, Sam is the one.

Good, fast service, very kind, good customer service, would recommend. Clean space, good parking.read more

Mira was very welcoming and friendly. I came in as a walk-in to get my eyebrows done and she was…read morevery accommodating. I was satisfied with how my eyebrows turned out and she was very kind to ask if I wanted anything changed or fixed. Overall , it was a great experience and would recommended to anyone.

I had an amazing experience here! Mira threaded my eyebrows while chatting with me through the…read moreentire service. She's incredibly sweet, quick, and executes her craft perfectly! It's a clean and quiet shop where Mira also sells cute crocheted items that she created herself! I'll definitely come back here for her services!

I typically visit a different location but because I DESPERATELY needed a wax after being so busy…read morewith traveling, I booked at this location. Like any other EWC, there were appointments available with no particular specialist. I was booked with Shaely for a Brazilian. It was a little difficult to find, only because I had never been to this location. However once I saw the signage up top I knew what general direction to walk and eventually found it. When I walked in on 5/20 at about 4:30, I was greeted by the biggest smiles from the 2 receptionists. It set such a pleasant mood. It was a little dim but it was near closing time so I didn't think too much about it. I walked up to their wall of products after being checked in and filling out the waiver. I noticed new products on the shelf (especially the new ingrown mist they have!) so I wanted to see what that was about. Before I could read the bottle Shaely came and got me for my appointment. When I walked in I let her know about my lack of dry brush usage due to not packing it when traveling and that I did have an ingrown! Shaely was incredibly gentle, working around the area AND she even brought up the products I was just looking at. She dove deep into explaining the differences in products and which would be best for me. After discussing my regimen and needs from a product, I bought the ingrown wipes. Since I already own some EWC serums, she gave me a little routine recommendation before I left. It was honestly one of the best EWC experiences I've ever had! My ONLY gripe with EWC (not specific to this location) is that the pricing varies per location. I wish it was just an even price throughout every location.

Very weird how this place keeps taking down my reviews when all I'm trying to do is be honest…read moreplease don't even apply at this place. All they do is waste your time I've been calling and calling to try and get someone to answer for the interview that I was promised and no one answers the front desk lady has an attitude. Clear racism and it's weird.