Dr Cazan is the dentist nightmares and horror movies are made of. He is incredibly rude and he was…read moreconsistently telling me what he could do for me then immediately tell me how it would be too expensive or I could not afford it. Befuddling to me because I have great insurance and I never walked in with less than $1500 for my out of pocket for each visit. Back in 2020 I had a root canal done in another country because I didn't have great insurance or the funds to pay for it, but my US based dentist did look over it when I got back into the US and confirmed the work itself was quality work, I never had any issues with that tooth for years. I recently moved to WA and when I got another sinus infection I went to Dr. Cazan as a new patient, he confirmed I needed a root canal on the tooth next to the one I'd previously had a root canal done on. The only problem they saw with the other tooth (the one done outside the country) was a fracture on the root, but nothing else. I scheduled the root canal, Dr Cazan told me he could use a stronger X-ray but as was his way, also told me I couldn't afford it, so I took him at his word. When I came in for the actual root canal it was an Aide who came and told me I didn't need a root canal, again I trusted them and let the Aide drill out and fill in my bad tooth. Dr Cazan came in long enough to scoff at me and tell me that no one in his office told me the other tooth was fractured. It was awkward and uncomfortable. The work they did was just crap, the filling they gave me was jagged and had sharp edges that were uncomfortable to put it nicely. When my sinus infection returned I trusted that the Dentist had done everything they could and this time I went to Urgent Care, not having a regular Dr. yet. They treated me for a sinus infection but nothing worked, I was in and out of Urgent Care several times with no luck, nothing got rid of the infection, so when my face began to swell I went back to Dr. Cazan. I needed a root canal on the tooth they had decided not to do the root canal on and the infection was so bad my other tooth was now infected as well. Dr Cazan went off about how having work done in another country was the cause of the problem, not the fact that they failed to give me a root canal when I needed the root canal month prior. I'd been on antibiotics for several months at this point but they insisted on giving me another antibiotic and sent me home to wait for the infection to clear up, setting an appointment for the root canal about 3 weeks out. Within 10 days my face swelled up again and even larger, so Dr Cazan finally agreed to an emergency surgery. Because of the infection none of the pain killers Dr. Cazan gave me did any good, he was quite honest about that and seemed to think it was no big deal. I sat there for 6-8 hours as he went back and forth between me and other patients. He used the X-ray that was previously far to expensive for me (and ended up being quite affordable with my insurance). Even after telling me he couldn't kill the pain for me he would mock me when I'd cry out telling me I wasn't feeling pain just pressure. His Aide sat next to me wiping away my tears as he did the root canal. He then gave me options to save the other tooth then shot down every option because it was to expensive or he would have to refer me to another Dentist who would also be too expensive for me. Defeated, disgusted, and in an incredible amount of pain I let him extract the other tooth. All the whole he kept blaming the shoddy work done in another country. On every visit I paid my out of pocket and on every return visit they would tell me I had a credit from last time. By the final visit I was aware that they had a habit of overcharging me and NOT letting me know when they owed me, so when I got my insurance statement I had to call them and go through so many hoops just to get the $450 back that they owed me. They really didn't want to give me my money back. Because of the severity of the infection caused by Him NOT doing the root canal when I first needed it, it caused permanent damage to my sinuses and I have spent the last year dealing with an ENT and some very costly medical procedures and now require surgery to correct the damage he caused, and honestly, He's lucky I have chosen not to sue. There was absolutely no issues with my other tooth until he failed to do the necessary work, from the start he judged my financial situation incorrectly and treated me like I was rubbish. This company, or at least Dr Cazan only care about how much money they can get off of you and will do the minimum. You have to advocate for yourself, you have to negotiate with your insurance, and you have to fight them to get funds back when they overxharge you. Do not go here.

My husband is a disabled Veteran and gets most of his medical treatments at the VA but in this case…read morethe VA didn't have anyone that could make dentures so he was able to go outside the VA to have it done. The first set of Dentures made by the owner of the Dental Center were great, my Husband walked out and never needed to go back for adjustments. After a few years and this set broke he went to the VA and they still didn't have anyone to make Dentures so they let him go out into the public to have them made. He had such good luck with this Dental Center he went back and every thing went down hill from there. He was told they could repair the broken set so he would have a set while they made him a new set. The lady that was told to make the mold for his new Dentures wasn't very receptive at all. When my Husband gave her the broken set she said " we couldn't do that" then tossed the denture in the chair. She seemed very upset because she was asked t make the Dentures. After the mold was made and my husband went back he ask to see the owner and was told he wasn't in the building so a Technician help my husband. At that time he told the tech. that they hurt his mouth and mind you my husband has been wearing Dentures about 70 years so he knows when the Dentures don't feel right. They made adjustments, my husband told them they still hurt and he was told to take them home and where them. He still couldn't wear them so he missed out on dinners for Veteran Day, Thanksgiving and Christmas. He returned again to have them corrected he told the Tech. the lower Denture was to loose and would fall out when he tried to bite into food. He was then told there was nothing they could do, he ask to see the owner and again he was told the owner was out of the building. They received over $2000.00 dollars from the VA. for dentures and now they told him there wasn't any more they could do after the realignment failed. They didn't offer to make a new set since the lower denture wasn't made correctly to start with. All I can say is this Dental Center doesn't stand behind their work and took advantage of a Veteran and the VA. After being told there was nothing else they could do my husband returned to the VA Dental Clinic and as the first of the year the VA was able to hire a Tech. and this Tech. was able to do what Airway Heights Center said couldn't be done, she fixed Airway Heights mess and was also able to fix the broken set that Airway Heights Dental Center said couldn't be done. I wouldn't recommend Airway Heights Dental Center to anyone especial Veterans and Seniors. BV

Decided our current dental practice was always upselling us and time for a change. We went for the…read moreinitial consultation and cleaning. Office staff amazing and Dr Ken was wonderful. We feel we now have a local dentist we can trust.

DONT GO! They told me I needed at least three root canal's I went somewhere else because of the…read moreabove reason and my mouth doesn't even have a cavity. Careful they tried to take advantage of me.

Outstanding dentist! They make care personal for you and they give you the best care!!!read more

Our original dentist merged his practice into Simonds and they were out of network (we have cigna…read moreand our dentist was in network). We went and found out they were not in network so decided to not go again. My wife's fellow employee's said that they were back in network so she called in said "great that you are now in network" and they didn't say crap about that. We got an "estimate" which did not disclose in writing or verbally that they were not in network with Cigna. Their "estimate" was we would be responsible for $1,154.00 out of $2,778. Had some work done and they called us to let us know insurance was paying what they thought it would so we stopped treatment. Total bill was $2,004 and our responsibility is $1,580. DO NOT GO THERE they don't disclose crap and wouldn't agree to discount his bill. Mark N.

I have struggled with dental anxiety for years and I have never felt more safe and taken care of…read morebefore! Dr. Regelin and his team are phenomenal in their services as well as hospitality. Would absolutely recommend this office and staff to anyone!!!

I've been around a lot of years and had a few dentists. I had a great one in the TriCities that got…read moremy oral hygiene straightened out. I moved here and Dr Regelin was referred to me by my kid. Maybe the best referral ever! The good doc listens and speaks with you like you have some brains and can make a good choice for the care and treatment necessary. And he's very skilled in the oral maintenance arts. His staff is superb and welcoming. Can't ask more from a Doctor/Dentist.

I recently completed Invisalign treatment with Hi 5 Orthodontics and I cannot praise Dr. Williams…read moreand his team enough for their above-and-beyond service. Hi 5 treated me with so much care and compassion and were so patient with me throughout my treatment. Beyond that, the environment at Hi 5 is positive + uplifting and always left me excited for my next visit. Everyone at Hi 5 exceeded my expectations and now I can't stop showing off my new smile! I encourage anyone who is on the search for an orthodontist to choose Hi 5, they are truly the best.

I have called numerous times to make appointments two of them they didn't even schedule so I had to…read morekeep calling back and making another appointment. And the receptionist was rude to me like I'm the one that made the mistake. Today was the last straw. I had to call and cancel the appointment because I'm sick and can't take my son in. So then the same receptionist answered and was so rude to me and said there are no appointments available until October I was like ok?! and then she hung up on me. I have never had this type of experience with a medical office. Is it just accepted to treat patients and their family like this. I will happily take our business somewhere else!!!

It's a great place to go ...ive always hated dentist till I found dr prosser...staff is great…read more Highly. Recommend

We found Simon and his team 14 years ago, referred by one of my wife's coworkers. They are the…read morebest! We live 65 miles from Simon office and we wouldn't switch. We have experienced compassionate, thorough and complete care. We will continue to travel to the best dental care I've had in my 70 years!

Just had one of the best dentistry experiences in my lifetime; the receptionist, technician, and…read moreDr. were all very professional, kind and warmhearted. They were able to squeeze me into a last minute cancellation and provided excellent cleaning and oral care advice. I really appreciated the clean, covid conscious yet calm down-to-earth atmosphere. Technician and Dr. were gentle but quick and thorough with the dental exam and subsequent cleaning and I appreciated their detailed advice to maintain a healthy smile.

Mitch Orsi is a great dentist and is firmly committed to preventive care. His staff is responsive,…read morehelpful and friendly. The hygienists are professional and very knowledgeable. I would (and have) entrusted my friends and family to his care. Waiting times are minimal and emergency appointments quick. I have had some very bad experiences with dentists in the past, but this is NOT one of them. I have been a patient for a really long time--over twenty years. No complaints. Competent, trustworthy, courteous and professional. Definitely 5 stars

From my mom Lesley- I honestly cannot say enough good things about my experience! I was…read moreextremely nervous about having my dentures relined because I had never had a reline done before, and I am VERY particular and anxious when it comes to my teeth. I was worried about sending them out, how they would fit when I got them back, and especially whether they would look different. I'll admit I was skeptical and probably worried about every possible thing that could go wrong. They completely exceeded my expectations. When I got my dentures back, I was shocked at how good they looked and felt. Not only is the fit so much better, but they actually look noticeably better in my mouth. The improved fit even changed the appearance and shape of my face in such a flattering way. I truly didn't realize how much of a difference a proper reline could make until I saw myself with them in. One of the biggest things for me is that I have never had to wear denture adhesive, and I was worried that after having them relined I might have to start. I'm so happy to say that I STILL do not need any adhesive at all. They fit securely and comfortably just like they should. Honestly, it feels like I received a brand-new set of dentures rather than simply having my old ones relined. The difference is that noticeable. For someone who was so nervous and hesitant going into this, I am genuinely amazed by the results. They took something I was extremely anxious about and completely surprised me. My dentures look amazing, they fit beautifully, my face even looks better with them in, and I feel much more confident wearing them. I would absolutely recommend them, especially to anyone who is nervous about having a reline done or is very particular about how their dentures look and fit. I am so glad I trusted them with mine!

after finally reaching their office, I was informed they are too busy with current patients;…read moretherefore, not accepting new clients. they should update their webpage to note that, and not so inviting towards new patients.