We stayed at the Hotel Monteleone to celebrate our 25th wedding anniversary and decided to treat…read moreourselves to a spa day. It was the perfect way to celebrate! A huge thank you to our massage therapists, Elora and Amy, for an incredible couples massage. The experience was relaxing, rejuvenating, and exactly what we needed. Their professionalism, skill, and attention to detail made the service truly exceptional. We also want to recognize Maria for the wonderful pedicure she gave my husband. She was friendly, attentive, and did an excellent job. The entire spa experience was impeccable from start to finish. We left feeling refreshed, pampered, and grateful for such outstanding service. We highly recommend this spa to anyone looking for a luxurious and relaxing experience!

Convenient online booking and Christopher was able to accommodate a last minute request as I was…read moretraveling and my shoulders felt tight and a massage was needed. The reception team was absolutely amazing and fantastic. The massage therapist herself is why I rated it two stars. This was probably the worst massage I've ever had. She was nice but I'm not sure she's experienced or was not happy with a 24 hour notice for a massage. Her hands were calloused and rough. She kept whispering to herself the entire time. That was interesting and distracting. She didn't focus on getting the knots out. I have had plenty of massages and know my stuff. This therapist didn't introduce herself so not sure who I had but it wasn't great. I know she could feel the knots as she would hesitate and then move on. Pretty disappointed in my experience. The reception staff was the best.

Stopped by here during my time in NOLA and had a wonderfully relaxing hour. The atmosphere is so…read morerelaxing from the minute you step through the door. They do a great job customizing the experience to exactly what you want, with add ons and their intake consult form. Desi was a great masseuse, I really loved how she was able to focus a lot of deeper pressure on my shoulders (which needed it!) Thank you

Their administrative policies are a dealbreaker and I just walked out because they wouldn't let me…read moresign-in without uploading my ID. 1. Any time the list of "fees" for their perceived appointment violations is arms-length long ... go somewhere else. 2. I phoned in my appointment and then she wanted to negotiate with me to get my credit card; no way. My appointment was 15 minutes later; I told her I would pay when I arrived ... in 15 minutes. 3. I went to fill out the pre-service form for a wax but it wouldn't upload without my drivers license uploaded - not interested. 4. She said the only way I could bi-pass the uploaded ID requirement was to pay in cash. I said no. 5. She said I was cancelling the appointment then, so I did. 6. Now I noticed that they removed my review from last year; the one where I complained about them wanting you to leave a tip for the front desk employee. I'm sure the wax itself is fine; it was last year. I presume they have a lot of employee turnover as the Aesthetician saw her tip walk away when I walked out the door. Silly policies.

I recently treated myself to a day at the Ritz-Carlton Spa, and it was a truly lovely experience…read more From the moment I arrived, the staff proved why their reputation for service is well-earned. Exceptional Service The highlights started before the massage even began. I realized I'd left my phone in my car, and the valet went above and beyond to retrieve it and bring it directly to me in the spa. Every team member I encountered was warm, professional, and genuinely friendly. The Treatment I booked a 100-minute Light Swedish Massage, and it was absolute bliss. The Scent: The essential oils were high-quality and smelled fabulous. The Enhancements: I opted for the CBD add-on and pain-relieving oils--well worth the extra cost for the added relaxation. Pro-Tip: Choose Your Appointment Wisely One thing to note when booking: there are two options--one that includes a facility tour and one that is mostly self-guided. My Mistake: I chose the self-guided option. Since it had been a while since my last visit, I found myself a bit lost navigating the locker rooms and amenities. Next time, I'll definitely sign up for the guided tour to get my bearings! Post-Spa Pampering After the treatment, I rehydrated with some refreshing watermelon-infused chilled water before heading to The Davenport Lounge. Capping off the afternoon with charcuterie and champagne was the perfect "after-spa" treat. Verdict: Aside from my own confusion navigating the spa, it was a wonderful day. I'll be back--but I'm taking the tour next time!

I absolutely adored my experience at the Ritz Spa and I think everyone deserves to treat themselves…read moreto this 5 star luxury at least once! The amenities in the lounge area of the spa are amazing. My favorite room was the steam room with essential oils. It's like you are stepping into another dimension of tranquility as you detox the day away and take in the invigorating scents. They also had a dry sauna, a pool, and extremely neat and clean changing room/locker room and shower area. They have everything you need in there from tooth brushes, tooth paste, mouth wash, cotton swabs, face toilettes, etc. My favorite surprise was the ice cold face towels for after a session in the dry sauna. I received the hot stone massage and nourish glow treatment and was absolutely blown away. I wish I could remember the name of my masseuse, but I know he's on my account. I will be requesting him every time! That was the best massage of my life and I certainly was glowing! I was not expecting the skilled massage because in luxury hotels, the spa treatment tends to focus on the experience more than anything, so to have a luxurious experience and therapeutic massage made this my favorite spa experience thus far. They have an area next to the gift shop that offers food and snacks. This was closed by the time I was finished with my appointment because it was later in the day, but I was shocked to see this offered. They offer a discount to locals on certain days of the week as well!

This place is the ultimate destination for a luxurious spa experience. It is private and…read morepeaceful, the ambiance and services are without compare. Try the Royal Facial with Mindy. She is a skin magician! There is no comparison in New Orleans for elegance amenities or service. Worth the money and will spoil you for any other spa....

Booked spa services through Windsor Court's online system only to be told the time wasn't actually…read moreavailable and they didn't know why it showed up. Spent over 30 minutes on the phone trying to fix their mistake, including being offered a "comped" massage--even though I had already booked a massage and a pedicure. After finally agreeing on a new time, the confirmation came through incorrectly again. When I called back, I was told that option didn't work either. At that point, I canceled. Multiple errors, poor communication, and zero sense of hospitality. If you want a smooth, relaxing spa experience, look elsewhere. Ritz-Carlton is consistently better.

I went here for a Massage in May. The massage was really nice. The staff were very friendly. I'd…read morereturn for another massage and I really like that they offer 20% off for locals on certain days. The locker room was really nice. They have complimentary combs, brushes, razors if you need them. However, I did not like the idea of the unisex waiting room and the style of chairs. I had on a robe and there was a guy in the waiting room with me so I had to remember to keep covered. I also think in this day and time, snacks should be individual portions and not from a shared jar or plate. Lastly, I didn't like the idea of having to pass through hallways filled with overstock from the store and offices to get to the lounge. It takes away from the experience.

Calm and peaceful experience at the spa for my massage. Would recommend especially after a long…read moreflight.

I had the most amazing massage today! Eric found all of the areas that needed attention. I will be…read moreback!

Logistically I was taken a little off guard that there is zero store front. I literally walked past…read morethe place until I noticed the sign sitting outside a nondescript building that you have to buzz to get in and are then directed by the person through the speaker to the appropriate floor for your massage. I did the red light treatment first which was nice followed by vibration plate therapy which I didn't even know was included. The massage was up one floor from that. Eric was my masseuse. It was the first time I've experienced Ashiatsu massage and the biomechanics of it are a little odd at times but the results are great. Wonderful deep tissue pressure without the sharpness that can get uncomfortable from fingers or elbows pressing in.

We walked in after walking all day and had a wonderful 30 min foot/30 min body massage. It's…read morereally, really clean and nice.

I had the worst experience of any massage that I have ever had in my life. I went for a couples…read moremassage with my partner and the staff literally went out of their way to make me feel unwelcome. They were intentionally rude and it was such a horrible experience that I ended the massage early. Then they failed to credit my deposit. I was so upset and just wanted to get away from this horrible place and these unkind people that I just allowed them to keep my deposit. So, they took advantage of me. Beware of this place.

I was gifted an experience here for my birthday and I chose the 45 min sauna and the 60 minute…read morefloat. When I arrived, I was greeted by the gentleman and checked in. He explained how things would flow during my time there. He guided me to the sauna room first and explained how to enter the sauna capsule. I was given space and time to undress and enter the capsule. He knocked and entered the room as he stated he would just to make sure that I was correctly in the capsule. I was not lol. So I'm glad he came in to correct. The sauna was at 99 degrees I believe an it got toasty quick. There is a clock on the wall that you can see. About halfway through, I got too hot (I'm not a regular sauna user so this may be a newbie thing) so I removed myself from the capsule to cool off a bit. I later got back in with about 10 min left on the clock. The timer went off and I grabbed my things and walked out to lobby area to go to the float room. Once in the float room, he explained that the pod would fill with water and that the lights would go out. In the room is a floatation pillow for your head to use if you prefer. There's also a shower in the room for after your float. They also provide ear plugs and Vaseline to apply if you've got any nicks and scratches to avoid irritation from the salt water. The actual float was nice. The pod stays open the whole time and there's ambient music playing in the beginning to relax you. The total darkness was fine for me but may be difficult for others. I floated on my back initially and kind of just let the water carry me. I switched to a stomach float later on, using the flotation pillow under my chin. It was really nice to relax and bounce off the pod walls without feeling the need to course correct. My only concern was the airflow in the float room. I'm not sure if there was any or if it was just warm due to the water in the pod (the water is lukewarm btw). Maybe I was just overthinking. Overall it was a nice relaxing experience!

This was my first visit, but definitely will not be my last!…read more Float Nola is located in an area with ample parking. I visited on the weekend, so parking was free. It is appointment only. Upon entering, I was immediately greeted by Cecil. He was very friendly and informative. The establishment immediately soothed me with it's peaceful aura. I visited for the flotation pod. I was then set up with the float room. He explained the flotation process and set proper expectations. The flotation experience was super relaxing. I was able to meditate the entire time and left feeling like I lost weight. It is a very relaxing experience. They offer many other services, such as massages. I look forward to visiting again to try out their massages. I also look forward to more flotation experiences.