This was so unacceptable!. I paid 62$ for this !, just a gel acrylic nude and they come out HORRIBLE. As a up coming nail tech I can not believe this I would paid 15$ or less! They were so uneven and all of my nails were different shapes as you can see in the photo I also had bubbles in my nails! The place is very fancy but not the nails, it's very poor quality. But if you want your nail REALLY GOOD I recommended happy nail or va nails! read more

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I love getting my nails done, but I haven't found a salon that I love. Until today. Made an appt for sns pink and white and got in with zero wait. Crystal did a fantastic job, explained sns process, since it was my first one with powder. Nails look great! We'll see how the staying power is. Very clean salon, quiet, and the neck massage while waiting for last coat to dry is awesome! Lots of color choices for sns, I'll definitely go back for more services. read more

Serenity Nails Salon - Thank you Crystal! - Nail Salons Near Me - Sterling, Virginia

Been here a couple times and I wanted to give the place a chance but this is the second time the male nail tech has given me a disappointing gel manicure with all of my nails shaped loop sided. The previous time I came the nail tech Chi sliced the side of my nail with a file, which hurt for over a week. I was so excited to have a salon so close to my house but it's questionable whether I'd be back:( read more

My first time walking in and requesting dipped SNS nails because it's HEALTHEIR for your nails. They have 300 different colors and are one of the ONLY salons that carry so many different options for SNS dipped nails! PLUS super affordable and so nice inside. With a baby bookcase with classic novels such as the great Gatsby! Everyone is so kind and I got a great shoulder massage while my nails dried! My girl MIMI hooked it up with a festive Mani and pedi. Great experience I will be back for sure! read more

Serenity Nails Salon - Dipped nails festive for the HOLLA days!!! - Nail Salons Near Me - Sterling, Virginia

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The worse job! I went back 2 times in 2 weeks because the quality of the nails and glue were the worst. The service has gone down a lot. On top of that, they charged me $48 for an acrylic refill arguing nonsense. The worst place of my life. read more

Just had the most relaxing time. Friendly, quiet, peaceful, comfortable and expert care. Love the results. Will definitely be back!! read more

I am very disappointed in this salon. I came here based off of the reviews; well my experience was much different. I came in for a gel manicure and pedicure on a Saturday evening. I was serviced by Christina (who I was later told is the manager or the owner). The pedicure turned out okay, typical, nothing to write home about. Things went downhill with the manicure. I asked for a bottle of water (while other patrons were offered water or wine) & Christina rolled her eyes, didn't acknowledge my request, and set a bottle down on her station like it was an issue for her. Secondly, Christina did not remove all of the orange polish I had on before, and the removal process was pretty harsh. She wasn't patient enough to give the polish time to soak off, so she pretty much removed most of it scraping a layer of my nail off and buffing much of the service off. I am used to my nail tech allowing time for the polish to soak off. The manicure itself was again, decent. The issue came into play with the polish. It looks HORRIBLE. It looks nothing like the photo that it should look like. I picked OPI "A Grape Fit" one of my favorite colors. Well, the polish on my toes looked fine, but the polish on my hands looks terrible. It is grayish color on most of the nail with purple color on the tip. I was immediately unsatisfied, and I pointed out to Christina and she literally just shrugged and said: "that is how the color is." I paid my $64 and left immediately regretting my choice to come to this salon. After showing my husband and the look on his face, I decided that they I needed to get some money back. I went back to the salon and asked to speak to the Manager or the Owner. I was greeted by Christina who ONLY said: "hold on, have a seat." I assumed that they would be going to get the manager and after waiting for 7 minutes, I asked when the manager would arrive. She said responds by only by pointing at the customer at her station & holding up a finger signaling wait. I was appalled that she didn't say that when I initially asked. A simple explanation that she was the manager and she would be with me shortly would have been nice. There was a woman on the phone by the cash register. I waited for her to end her call and again asked for the manager or owner and she said that it was Christina. I showed her my nails & she immediately made a face and said they would fix them. She even noted the bubbles in my polish that I didn't even say anything about. I explained to her I didn't have time and that I was hoping to get my money back for the gel polish at the very least (I was willing to pay for the manicure). She said they do not do that. I left out without saying anything further. I am beyond disappointed in this salon. Attached is a photo of my nails and the photo of the color they should have been. This place gets ZERO stars from me, go elsewhere. Their attitude and customer service isn't worth their mediocre, overpriced services. read more

Serenity Nails Salon - The color my nail should've been (OPI A Grape Fit) verse the color it actually turns out. Terrible! - Nail Salons Near Me - Sterling, Virginia

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Awful!!!!!!!!!!!! Having 4 hours before a flight out of Dulles, I walked in for a fill/gel pedi. I was seen immediately. I requested to the "interpreter" i had gel polish. While finishing the pedi (which came out amazing), another lady put foil solution on my nails. I thought it was to take off the polish (ignorant me, I truly didn't know better). I go to sit in the chair & come to find out muy acrylic was completely off. The lady who was initially nice to me spreaking English in chit chat, starts doing my hand when i told her i didn't want my nails off, just a fill. She then gets pissed, gets short w/ me & starts talking in vietnamese to the interpreter. Rollin n her eyes. She then walks off to act like she's getting something. By this time, 2 hrs pass & i didn't have time nor did i WANT to be there anymore. I asked get to just remove the remaining acrylic & do a quick clean up bc i had to leave. With a fake smile, she gives me a 20% off my full set off i returned. THAT'S IT. I still paid for the great pedi, but I NOT be returning. BEAUTIFUL place, UGLY people/service. read more

Love this place. Easily the best nail salon in the area. Their facility is beautiful, very clean, and all of the technicians are super nice. I always get SNS and I've never been disappointed with the service--the job always lasts at least 3 weeks. They also have an impressive selection of colors. Would recommend! Chi, Crystal, and Tim are my favorites. read more

I'm always hesitant of a place that has such good reviews but I must say the rumors are true. This is my new go to nail spot in Herndon/Sterling. From the outside this place looks like a random strip mall nail salon but as soon as you walk through the doors you're transported to a relaxing spa. The decor is beautiful and the shop is very very clean. I got the regular base pedi and a gel manicure with my precious gel polish soaked off. With the Yelp coupon I only paid $57. I was shocked and delighted. When I walked in I was instructed to sign in on an iPad and shown the gel colors. The woman also showed me specific colors that I could get as regular polish on my feet and gel on my hands so they'd match and I really appreciated that. The gentleman that did my nails was friendly though not chatty, which is how I prefer it though some people what to sit and talk with their techs. My pedicure has lasted 2+ weeks and I'm only just in need of having my mani redone. They use plastic liners for the pedicure basins which I love. Definitely recommend and will absolutely return. read more

I walked in this morning and they had my party of 3 make an appointment for later due to being busy. A few hours later we got to the appointment on time and after 55 minutes I was still not taken care of so I walked out. The water was cold, they gave us terrible wine, the employees were rude and not helpful at all. I used to come here frequently but today's visit was definitely my last. read more

Won't even give 1 star , been working on getting my nails redone from the thickness and uneven application of acrylic, had to let grow out to fix ! Done , not the cleanest place either read more

I have been looking for a nail salon for the past couple of years.It was trial and error everywhere I went,and thanks to everyones wonderful reviews below I decided to check this place out. The first thing I noticed when I walked in aside from the beautiful aesthetic of the place was "there is no harsh nail polish smell" Nothing to overwhelm me and leave me with a headache. Everything about this place was nice .It is very clean and tidy ( they use the hygenic plastic covers for pedicures) .. I got a basic mani and pedi just to try out since it was my first time, and she did a great job,she took her time I was also treated to a neck rub by the owner I beleive Enough of the blabber I think I've found my permaent nail salon the only con is that it is 30 min out from where I live but sometimes you have to travel a little further for good quality work..I would definitely recommend this place!!! Oh yes my nail technician name was thuy I found her card!!!! read more

Mimi is amazing! She does a great job on making sure my nail shape is perfect for my hands. I love the coffin cut shape. The whole place is so cute. It is decorated very classy and California style. They have amazing coffee and are nice to everyone who walks in the door. I definitely will be coming back. read more

Serenity Nails Salon - Love my red coffin cut nails by Mimi :) - Nail Salons Near Me - Sterling, Virginia

Have to admit that I was highly suspect about a 5 star nail salon in a strip mall in Sterling and was pleasantly surprised. Serenity is one of the best nail salons I've been to. Really pleasant experience. Called on a Sunday morning for an appointment and was able to be seen in a couple of hours. Got to the salon and was asked to sign in on their iPad and create an account if I wanted to start with their member rewards program. Both the iPad and member rewards program were firsts for me for a nail place. I opted for a regular pedicure and gel manicure. I was told to pick from a specific set of colors so that I could have an exact match for my fingers and toes. Perhaps I've been going to a crap places where I live in Alexandria, but this impressed me. Usually I pick a gel polish for my fingers and then the nail technician hunts for a suitable match for my toes that usually isn't a perfect match. Serenity has a line of polish that works for gel manicures and regular pedicures so it's a perfect match! Say whaaa! After that moment of glee, I was seated at a pedicure station and given a heated neck warmer. So nice! Really small gesture that added a level of sophistication to the place that I've not encountered anywhere else except for very expensive salons. While my neck was warming and feet were soaking, I was presented with a menu for a complimentary beverage and ordered a glass of decent chardonnay (they check IDs, as they should). The pedicure chairs have an attached table that has a hole specifically made for wine glasses so you're not stuck trying to balance the wine glass and your book/magazine while you're getting your toes did. Wonderful attention to detail. My nail technician for the day was Mimi. She presented with a full menu of spa services in order to decide which pedicure I wanted. Everything is laid out in writing so there's no room for error. Mimi did a fabulous job and one of the better leg/foot massages I've had in my life. Next time I may pay for the extended massage service. Mimi did an equally great job with the gel manicure and even threw in a short neck massage after she was done applying the layers of polish. She was extremely professional and was in tune with whether or not I wanted to talk. I really love that. Sometimes people just talk and talk and I don't want to talk and it can get awkward. Yet sometimes I do want to make a bit of small talk and she was into it. She is great at the technical and human aspects of the job and is really everything I've ever wanted in a nail technician. Left the salon for a price of $69 for a gel mani and whatever the middle pedicure is called, which is only four more dollars than I usually pay for a gel mani and bottom of the barrel pedicure. This frankly was worth more as the whole experience was a joy. Honestly, most nail places stress me out a bit as most places leave something to be desired. They're loud, unclean, rude, etc. Serenity was quiet, serene, clean, tastefully decorated, and everyone was pleasant. Serenity is a step above and surpassed my expectations, which is always a wonderful surprise. Thankfully, I am in Sterling often enough that I will be a repeat custom. Added bonus - Today I received a holiday card in the mail. WHAT OTHER NAIL SALON DOES THAT????????!!!!!! So nice! read more

I came in today to get a pedicure and guess what? they just updated their chairs again!! i mean these chairs are even better than the last onss!! so excited'nn Come see these ladies... they really do pamper you here. read more

I am so disappointed. I have been a customer for years. I bought my sister a gift card for a pedicure then the pandemic hit. As a result we didn't go back until today. They would not accept the gift card as it expired. We explained that we couldn't come because of the pandemic but they wouldn't budge. There were 3 of us that came and had service but we are not coming back to this salon. read more

Always an excellent experience at this nail salon. The techs are talented and the owners are always there and always friendly. The salon is new, clean and the massage chairs are very nice! Highly recommend. read more

I really like this place! Location is good. Located next to Pho Royal restaurant and the dry cleaners. Plenty of free parking space. The inside is beautiful! I'm assuming the owner likes neon green color.. and I don't blame her/him! It's really nicely decorated, very clean, they have chalkboards with promotions and specials. Plenty of nail color selections. They also provide tons of other service like facials, lash extensions, hair updos, and of course. .. nails. My nail technician was Mimi for my pedicure. She was great! Super friendly, made an effort to have a conversation with me. She did a great job on cleaning and applying the polish. Her foot massage was so good!!!! It was exactly what I needed! Their massage chairs are also great. They use new plastic liners for the foot tub, so that you're not soaking your feet in left overs from previous customers My pedicure was $28 which I thought was a great deal because they give you a foot scrub too. But there was a Yelp offer to check in, so it was 10% off. I'm definitely coming back for a manicure And would love to try their facials too! read more

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I've passed by this nail salon so many times when I've visited Sterling, but never had a manicure. I had a few free hours and wanted to get a gel color change. I called ahead to see how long the wait was. Surprisingly it was only 30-40 minutes. The salon is always clean and bright, but there are definitely a shortage of employees. The wait for walk-ins was super long because of this. Nevertheless, I love the amount of O.P.I gel shine they carry and I had a good experience with my nail tech. I'll be back but with an appointment set! read more

The first time I went to Serenity Nail Salon I was blown away at the services. The BEST leg/foot massage ever when given a pedicure. I've since been back twice. Both times I requested the package to include an in-depth massage. The second time... nothing. I wasn't charged, so I thought I requested incorrectly. The third time, I requested - after getting up selled via the technician... I even requested that she dig deeper and shared my first visit. If anything, she went lighter and faster on the second leg. Two days later my nails are chipping like crazy. I had to do over (I know not the end of the world, but when one pays for a service, one expects better quality) Pros - GREAT lavendar neck pillow Very clean and professional looking, just don't listen well which is a big con in my book Honestly, once great, two times, not so much. Not sure I'll be back.. read more

This was my first visit and I will definitely be back! The only reason I gave 4 stars is because I made an appt for 2 SNS manicures @2:30pm. My MIL began her nails about 10 mins before me, but no one started on my nails until 2:55- that's a bit too late considering I had an appt. other than that- nothing but great things. I was offered a drink while I was waiting and once Helen started my nails. Helen was so friendly and paid attention to detail, which I really look for and appreciate! This was my first SNS manicure and she was kind and answered all of my questions. She did a fantastic job and ended the experience with an unexpected but extremely enjoyable neck massage! I will definitely be back for a pedicure. read more

Serenity Nails Salon - Excellent SNS manicure by Helen! - Nail Salons Near Me - Sterling, Virginia

I give it two stars because the actual nail salon is nice, but the person that I went to was absolutely horrendous. I had an appointment for 5:45 PM for a fill and a pedicure, when I got there I was about seven minutes late, and I had to wait an additional 30 minutes for someone to help me. As someone with a tight schedule, being helped at my appointment time is pretty crucial. I let it slide and opted to just get my nails taken off because they were lifting and come back another day to do everything because they did not have the manpower, even though they had scheduled me. my only request was to keep my nails that were underneath acrylics the same length. She cut the tips off to accommodate that request, and then yanked off the parts that were left on my nail with another acrylic and ended up ripping off some of my nail tips. When they told me it would be $15 I thought it was a little excessive since I had waited 35 minutes over my appointment time and she ripped off some of my nails making it shorter and uneven. When I brought this up she started yelling at me and raising her voice and told me that I'm a lying in front of the entire salon. why don't you guys look at the pictures and tell me if all my nails came out even, because as you can see they sure as hell are not. It wasn't a big deal to me until she started yelling at me in front of all the customers and other workers, unfortunately I don't know the name of the woman because she was not even who i scheduled my appointment with. read more

Love this place, the decor inside is beautiful and creates such a nice atmosphere. They have a ton of colors to choose from. The massage chairs actually work and feel amazing and they serve wine!!! read more

Serenity Nails Salon - Wine and pedi...soo relaxing and their massage chairs are awesome - Nail Salons Near Me - Sterling, Virginia

So glad I looked on Yelp before going to just any nail salon. I'm very impressed by how professional the employees are here. They are all dressed in the same dress, very quiet (as in they aren't talking to each other in another language the whole time), and they take their time with you! Most places I've been to, if there is a customer waiting, they'd rush to get you up and out so they can make more money. Not so with this place. I waited 20 minutes while the lady was taking her time with her current customer and really massaging her feet. I'll definitely be back. read more

So many good things to say about this place. The massage I received while I was waiting for my nails to dry was phenomenal. My gel nails lasted for over 4 weeks! Such a great experience and I'm planning to go back as soon as possible. read more

I came here because of the great reviews on here. Came on a Saturday early afternoon and they were booked. I had them put me and my daughter down for 3:30. Overall I was satisfied with the service. Clean. A lot of colors to choose from. And I loved the fact they use the disposable liners for the pedicure tub. I got the gel manicure and a basic pedicure. They charged 5 bucks more for removing the dead skin from my feet, I noticed salons are starting to do that now. So of course I told her to add it, I mean that's the main reason I wanted a pedicure. Lol! During the pedis they give you warmed lavender scented neck pillow. My daughter wanted a full acrylic set but they don't do that. They do what is called the SNS, I guess it's gel powdered nails. Supposed to be organic and nontoxic. Each nails is dipped in the powder. And it was 40 bucks. This place is a bit pricey. But I liked it. read more

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Clean and lots of colors but $36 for a gel mani that peels in less than a week literally every single time. Been here about 10 times and my gel mani never lasts more than a week read more

I was in a rush to get my pedicure before traveling and couldn't go to my regular place. I went here because they were next to my dry cleaner. I went in and it was super duper hot!! I got in the seat and it is very clean and sanitary. They turned the AC on to make me comfy and offered me a bottle of water. They also provided a nice neck massaging pillow. The young woman started my pedicure and I always get basic so that was fine. I never look at pricing because in this are a pedicure is going to be over $25. I got a basic pedicure, and a polish change on one finger on both hands. The bill was $42 (( SHOCKINGGGGGGG )) I should have asked for the cost, but gave them a try and now that moment has passed. I will never come here again because my price for a fill in, pedicure and eyebrows at my regular place is $55 and I paid $10 more for less service. read more

I feel like it's hard to find a good nail salon, so I am so happy I came across this place today! I used to go to another nail salon down the road, but since the last two times I've gone, my nails have been just OK - nothing spectacular. Tonight was my first one visiting this place, and I can without a doubt say this is my new place! All the girls there are so sweet, and the place is extremely clean compared to others. Also, I will second another review I've read about this place - definitely more of a spa feel to it rather than a busy nail salon. I had Jenny, and even though they were busy when I arrived, she took her time perfecting everything! Love love love my SNS nails and pedi :) read more

Serenity Nails Salon - First time getting SNS powder :) - Nail Salons Near Me - Sterling, Virginia

I had a wonderful experience getting a mani and pedi! So relaxed now. We just moved to the area and this will be my place to get my nails done. read more

I was staying in Sterling and decided to try this place out. I wanted both mani and pedi. The pedi was good but not the mani. I've been getting gel manicures but when they suggested SMS I decided to try it. Afterwards I thought my nails looked pretty thick and not very natural, but didn't think much more about it until, less than a week and a half later, the polish started falling off my nails. And it wasn't until I went to another salon and had the another SMS mani that I realized how poor the one from Serenity had been. This second place took the time to polish each nail down to make sure it was thinner and smooth. I won't be going back to Serenity! read more

This was my first time getting a set in my entire life. I normally get nervous of the idea of getting my nails done since I have a bad nail biting habit, and had a fear of being judged, but with graduation around the corner, I faced my fear. My technician didn't seem to care about that. In fact, the staff was friendly and there was a slight wait, but it was fine. Although I asked for gel, my tech used powder. I was a bit scared of how it will turn out, but overall it came out alright. Two of my nails look a bit off but it was overall fine. Will come back to try out other options. read more

Amazing! I went with two of my friends with out appointments and they fit us in immediately for three pedicures with only two techs. It was so relaxing it didn't even bother me to sit soaking my feet and wait for mine. They have awesome chairs, neck pillows, and drinks. The ladies we had were so nice and joined in on the conversation at appropriate times. Not too much conversation but not to little that it was awkward A MUST GO EXPERIENCE! read more

waited an hour for my nail to get fixed after they let a woman who missed her appointment in front of me. Hellen is great, and I went to her faithfully for a few months. I do believe upper management is racist though. won't be back after my last experience. sad, because I really appreciated Hellen and her work. read more

*sigh* I really was expecting a better experience here. I came in with a friend to get a pedicure. Everything about her pedicure was good... Everything about mine was mediocre. I should mention that we both got the same type of pedicure. My friend got a long massage (the lady working on her really knew what doing) and the massage itself was very well done. She really took time with her pedicure and did a great job. The lady doing my pedicure massaged for about 1/3 of the time that my friend received. To top it off, she didn't do a good job. Some of the "massage" actually hurt. When it came to painting the toenails, my friend got the typical foam toe separators. Know what I go? Tissues!!! I didn't even get foam separators! I've been to many nail salons over many years and this is the first time somebody used tissues to separate my toes. It's not like they were out of foam separators either! My pedicure was 2nd class, while my friends was 1st. I was really disappointed with the service I received. On the plus side, they use some organic products. Also, the pedicure chairs are really nice. At least I was able to get a massage from the chair... I most likely won't be coming back here. read more

The place looked nice inside but I was VERY disappointed. I was never offered a drink (I read from fellow Yelpers that wine is free??). I asked for basic $28 pedi. I was then asked if I wanted to remove callouses. Naturally I do, but to my surprise I was charged extra for that without being told, even though I asked for the $28 pedi. He should have informed me. I never was offered a neck pillow and only noticed once I saw new people coming in all had one. The man giving my pedi was not very good, I felt awkward, he did poor job on my cuticles (I'm sure to get gang nails) and the shape is weird. My girlfriend went in for gel mani and she was furious with the place. Literally she was there for 2.5 hours just for filling the gel. I don't recommend. They did nothing to make us feel better even though we discreetly let them know. It's like they suddenly didn't speak English. read more

Excellent work, clean and modern environment! A real surprise tucked in a strip mall in Sterling. Karen did my mani/ pedi and I could honestly say she's the best by far in Sterling! read more

Lately, I've dreaded getting my nails done. The whole experience has become a chore, and I find myself having to monitor the quality of the work more than being able to relax. I didn't have any of that with Serenity. From the moment I entered (an hour before closing, just before the holidays), needing a manicure and pedicure, the staff took great care of me. They had warm neck pillows and foot rests available. They didn't rush me through my services just so they could close. Nor did they make their cleaning up a disruption for me. Whenever I'm back in the NoVA area, I'm planning to make the trip out to Serenity to get my nails done! read more

I came here for the first time and the lady I had did my dip manicure because they don't really do the whole acrylic thing.. anyways, while she was doing my dip she left bubbles and bumps on my nails, my middle finger is wider than all of my nails! I ask for a coffin shape and she left the tips not straight, some where crooked and others were straighISH, until now i filed down my nails so they could be straight, $55 for a half-ass job read more

Serenity Nails Salon - Nail Salons Near Me - Sterling, Virginia