I arrived around 6:15 PM, about 30-45 minutes before closing, and asked if they would still be able…read moreto take me. I was told yes, but that I would have to wait. Since I had seen their Yelp photos and thought they looked like the best salon in town, I decided to wait.
I ended up waiting nearly two hours before I was finally seen.
When it was my turn, I showed the guy the design I wanted. It really wasn't anything elaborate--just some stripes and polka dots but it was like 7 different colors I guess.. No gems, rhinestones, or anything I would consider overly detailed. Instead of discussing pricing upfront, I waited almost two hours only to be told that the design would cost $120.
I was honestly shocked. If I had known that before waiting, I would have gone somewhere else. BUT, I couldn't because I was leaving for my trip the next morning, and every other salon was closed.
When I questioned the price, I was simply told that because of the colors and designs, it would be $120. I was so overwhelmed and stressed about my trip that I started crying in the chair. Since I had no other option, I settled for a much simpler design that was incrediblyyyyy basic.
Even then, I was still charged $80.
To make things worse, the quality of the work did not justify the price at all. The nails were uneven, lumpy, and poorly finished. I spent the ENTIRE appointment crying, from the moment I sat down until I left.
I wasn't even planning to leave a negative review because I felt bad for hardworking people and wanted to give them the benefit of the doubt.
However, LESS than 24 HOURS later, while I was on my trip in Europe, one of the nails broke. Shortly after, a second one broke as well. At that point, I hadn't done anything that would reasonably explain it. I had simply packed my suitcase, gone to the airport, and taken a flight.
I had to spend DAYS of my vacation walking around with bandages holding the nails in place while I searched for nail glue (which I guess doesn't exist in Europe lol). I couldn't find any, so I eventually had to buy super glue just to keep the nails attached for the rest of my trip.
Between the nearly two-hour wait, not being told the price until it was finally my turn, paying $80 for a very basic set with poor workmanship, and having multiple nails break within 24 hours, this was EASILY the worst nail salon experience I've ever had.
also if you're reading this far id also like to mention that, throughout the appointment, the tech repeatedly complained about how late it was getting and how long the appointment was taking. That really upset me because I had asked before waiting if they could still take me, and I was told yes. I then waited nearly two hours. If it was going to be an inconvenience or if there wasn't enough time to do the service properly, I wish they had simply told me from the beginning instead of having me wait for hours only to make me feel like i was the problem.
