I debated leaving this review as I have had great experience with previous massages and facials- my…read moremost recent being in May. I went this past weekend for a massage and facial and left a bit dissapointed. My massage was great, even though I think it's absurd to pay extra for aromatherapy when that literally sets the tone and vibe for a massage. The masseuse did a wonderful job addressing my problem areas. On to my facial- the esthetician, Raleigh, was friendly. I scheduled the dermaplane facial. She didn't assess my skin before the facial, didn't ask about problem areas, didn't even tell me what she planned to do for my face. I let her know that I was interested the Oxygen facial and wanted her input for what I was trying to achieve for my skin- brightening and even texture, but said I'll let her tell me what my skin needs. Her only response was "this is a dermaplane facial". And that was it. After it started I asked if there was a heated blanket on the bed as it was cold. She checked and said there wasn't. That's it. She continually used a lukewarm, thin rag on my face through out the session. Afterwards, as I was getting up to my robe back on, I noticed Ordinary skin products on the counter. Not sure if this was used on my face but this is a dissapointment that they utilize these cheap products on anyone given how expensive their services are. When I walked out of the room, she showed me to my locker, said thank you and that was all. Nothing telling me about my skin or services as others had done in this very place. Overall this service alone has deterred me from coming back as I can get better services, better product elsewhere. It felt rushed and almost like she was there to do her job only, not to offer the customer experience one expects when coming to the Retreat.

I booked a massage & a facial. The massage therapist checked in often on the pressure, comfort and…read moreareas that needed attention. Facial was excellent, my skin is glowing and soft. The spa area was relaxing, warm & private.

I liked this spa a few years back, but lately not so much for different reasons but this is the…read morelatest. The "manager" who hangs out in the front checking guests in talks very loudly which doesn't add much to your tranquillity while waiting in the lobby. During the massage, there was banging going on on the floor above me. It sounded like someone was moving boxes and people walking. I can remember hearing noises multiple times while I was there in the past as well. This detracts from the peaceful calm you hope to enjoy during the massage.

We were a party of four. I would like to say the masseuse that each of us were given were…read moreexcellent. They were indeed some of the best masseuses we have had in the Southeast. The Tuscany team at the front desk was very unprofessional on 11/29/24 at 9:30 a.m. There were many things that were unprofessional and unkind that happen that morning but what I took offense to most was not being offered the use of the women locker/change room. We thought that you were a small facility that didn't have this amenity. It was only after we were leaving we realized that there were other clients with robes on sitting in the waiting room that there was a women change room. There is definitely a need for customer sensitivity training.

Michelle is absolutely the best masseuse I have ever seen. The strength in her arms and hands along…read morewith her skill makes a massage feel like a workout. The facials are so relaxing and the product choices are amazing. She always send me home with samples of what she used. Highly recommend this day spa. Makes for an amazing gift for anyone that could use some serious pampering.

Absolutely love this place!! Everyone is so talented. I always leave feeling relaxed and…read morerejuvenated. I would definitely recommend for any service they offer.

Absolutely the best experience I've ever had. I've witnessed this many a times in Korea but never…read morehad enough courage to give it a try on my own. My son's got me a gift card and today was the day to use it! I will definitely be coming back monthly for more wonderful experiences. This was just so amazing. When you are seated, your feet are misted and cleansed with alcohol and then placed into the water where the lil fishies attack! No just playing, but they do all swarm to your feet and begin to nibble away. It feels very relaxing but of you're sensitive on your feet it will tickle immensely in a good way. They also provide iconic detoxes, which I will also be trying on my next visit. If you are in the mall and have at least 20mins to spare stop in for a Fish Spa Experience, you will not regret it. At the end they dry your feet off and lotion them for you...how relaxing and amazing is that!

Friendly staff, be aware if your ticklish cause it does tickle with the fish nibbling on your feet…read more There are multiple price ranges depending how long you want to soak your feet for. They clean off your feet for sanitary and safety of the dishes before dipping them in and clean off your feet once your finished. There are 6 pairs of seats available. Did not have a long wait at all.

Maggie is the best. She listens to what you want, takes her time to get my hair the way I like it…read more Great service and environment.

I had an appointment on a Thursday at 400, unfortunately I had an accident on my way to the salon…read more I called as soon as I was able, my phone for some reason was not receiving text ( don't know why) but after everything calmed down and I got back home I got text from Jasmine and she said she could see me the next day (Friday ) at 300. I confirmed that I would be there. I arrived at the salon on time, in 30 to 40 minutes 2 people asked who I was there for , I informed both of them that I was waiting on Jasmine and they both said they would let her know. Finally 1 hour later a 3rd person came up and asked who I was waiting for. I informed her, she walked away came back a couple of minutes later and asked my name. She then stated " I just called Jasmine and she said she has been trying to get ahold of you since yesterday. I then showed her the text I received from Jasmine and all she could say is , I'm so sorry. I then walked out. will never go back.

I moved to Evans from Southern California last year and have been on a search for an amazing…read morehairdresser.. I found her here! Jennifer was absolutely amazing!! She educated me on what and why she did what she did and the outcome was far beyond my expectations. I could not be happier with the end to end experience and I will definitely be back.

Jenn was so great with my curly hair. I've had a few bad experiences with local salons. Either the…read moreservice was bland or it was good service but the finishing touches were weak due to an unfamiliarity with curly hair. This place was the best of both worlds! She did a great highlight with perfect attention to detail, a gentle trim, and finished me up with some great nourishing products for my curly hair. This place is perfect. Give it a try!