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    Sergio's Plumbing

    4.7 (158 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response time

    3 hours

    Response rate

    100%

    Services - Sergio's Plumbing

    Plumbing inspection

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    From certified home inspector
    Phil D.

    Update. 5 Stars. Sergio fixed all issues. Originally my water heater was installed by a previous employee no longer working there. Sergio came by and immediately made it right. Gracious and professional. I will contact them again for future work.

    Marion B.

    I cannot even begin to say how much of a disaster this person is! I am amazed that he is rated 4.5 stars! First of, he cannot keep appointments. He's rescheduled on me twice. Then, when he got to my bathroom, after just telling him not to step on my freshly laid marble tiles, he steps on all the tiles, breaks two tiles in half and denies that he didn't break it then left without even offering to help me fix it! Rude and a disaster! I would nit tryst this guy with simple work and directions! BEWARE

    Valve and steel braided line

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    8 years ago

    Sergio was great. Responsive, knowledgeable, and reasonable.

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    Page 4 of 4

    Ask the Community - Sergio's Plumbing

    Review Highlights - Sergio's Plumbing

    Whenever I have an issue, they respond quickly and give fast, clear and fair quotes.

    Mentioned in 5 reviews

    Read more highlights

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    Excellent and prompt service! Our old water heater started…read moreleaking. I was able to call and get a hold of Water Heaters Masters right away. Got good, fair ballpark quote over the phone from Alex, so knew what to expect. Got appmt scheduled for that afternoon with Brian (tech) to come check out our issue. As expected, he diagnosed the issue and was able to install a new water heater that same visit. Got the whole job or replacing the old water heater done within the afternoon!

    After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

    Cozy Home Services

    Cozy Home Services

    4.8
    (158 reviews)

    Good customer service. Great availability…read more Mark is professional and able to answer questions. The installers are nice. We like our new unit because it is much smaller and quiet. Will see how it goes.

    I got the Mitsubishi mini-split installed at a decent price and it looks and works great. Know that…read morethe cell phone cannot operate the mini split app unless your phone has 2.4G capability. The installation was good but... 1. A remote control was placed between a light switch and the door. You need to turn on the light before you use the remote, preferably w/o scraping your knuckles. 2. A pile of trash was left behind. I forgave that since the three men worked hard for more than 8 hours. 3. After they did wiring in my attic, insulation started falling through the kitchen ceiling vent. I pointed it out and the installer vacuumed the vent from below. I said it would be better to blow it, but he said it would be fine. It continues to fall down thru the vent. 4. Old HVAC vents were blocked to keep the warm air in and cold air out, but they left a big one in the old HVAC closet. Also, they capped the gas pipe inside the closet, so there are two holes to the outside. I could have made the closet look finished if they had capped the pipe below the house. 5. The way they inserted the cable ducts through the foundation air vent was poor. Rodents can now enter. 6. Poor oversight and communication. I wanted easy things corrected that would take 20min. "Mark" promised someone would get back to me...they never did. I called/texted about 5 times. Finally he stopped responding.

    BeastBay Plumbing

    BeastBay Plumbing

    4.6
    (493 reviews)

    This team came to replace a sump pump and a garbage disposal…read more They were very professional and very clean. I highly recommend them.

    BEWARE! BeastBay almost blew my house up!…read more Another thing to note, if you are considering doing business with them, is that they have an F rating with the Better Business Bureau due to 2 other complaints they did not respond to. I had used BeastBay Plumbing once before when we had a drain problem. They were responsive, and the tech was friendly and informative. He fixed the problem, and we signed up for their loyalty program. I knew our water heater was nearing the end of its lifespan, and I called them to get a quote. Sydney came out and explained the options. I ended up going for the tankless water heater. I also got quotes to replace a kitchen faucet and install a new shower fixture. The techs who showed up were courteous, but they arrived a couple of hours later than I had expected. I anticipated the faucet and shower fixture jobs to go fairly quickly, but they took almost two hours. Then they started work on the water heater. What Sydney hadn't discussed was the need for direct power to the tankless system or a new vent. The tech wanted to open the ceiling up, but as it's a two-story house with a tile roof, that was a hard no. They ended up doing a vent through the side of the house. At first, they said it would be a two-day job, which wasn't mentioned when I booked, but after getting the side vent in, they said they'd finish that day. Here is where things go very, very badly. The next day, I went into the garage to move a car. I was overwhelmed by the smell of gas. I called BeastBay, and the phone center told me to call 911, which I did. In the meantime, I opened the garage door. I realized after I hit the button that, should anything spark, the whole place could go up. Thankfully, it didn't. The fire department came out, pinpointed that BeatBay had not tightened the gas connection to the tankless unit and turned it off. Then began a 2+ hour marathon of calls to BeastBay to get someone out immediately. Except they didn't. I had to call the office 4 times and then had 3 separate conversations with them. In the meantime, Sydney came back out to see what was up. I explained the severity of the gas leak and told him I wasn't happy he hadn't mentioned needing direct power or the need to re-vent from the previous water heater. Sydney indicated there would be a small rebate, and they would service the unit going forward free of charge. The tech showed up, apologized for not securing the gas line, tightened it up, and left. This was a week and a half ago. I heard nothing more from BeastBay. I called the office on Wednesday and asked that they memorialize what Sydney had said during our meeting in writing. The woman who answered, Sarah?, said she'd have to check with Sydney, in a tone that said she didn't believe he had offered anything. She came back and said that was correct, and she'd send it over by email. Nothing was forthcoming. I've called the office twice today, twice no one answered, and the third time it went to a general voicemail. I received a phone call 2 + weeks after the incident. The woman I spoke to apologized, but assumed everything was fine. I explained how VERY unhappy I was with both the work they did and their lack of responsiveness. She said she would talk to the owner and get back to me yesterday or today. No call. AVOID. AVOID. AVOID. To say I'm disappointed in the service is an understatement. This is a massive failure on every front.

    Sergio's Plumbing - plumbing - Updated July 2026

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