Came for a brake flush Great service, great price…read more Quick response for a quote Able to fix my vehicle next day

I went to a tire shop to get new tires and an alignment due to an accident and the tire guy told me…read morehe can't perform a car alignment, because the accident caused damage in parts of my car, and that I needed new parts. So I went to T&H Automotive repair shop to get a second opinion. I always come here for car troubles and I liked their honest service. So I went with them to get a second opinion abt purchasing new car parts. They got my car up and took a look under and they immediately told me my car was perfectly fine. They even drove my car to confirm everything is working. They refered me to just get an alignment. I went to get an alignment and asked the guy if it was necessary to purchase new parts - the guy said not at all. Which just affirmed to me that the two men that work in T&H Automotive repair are knowledgeable and honest to us women :) Highly recommend!!!

This place is amazing, Frank helped me out in so many was as he could…read more Financing is available, which made it perfect for me to get may car fixed and running that same day. Definitely would recommend!!!

Go see Frank! He's awesome! All of our cars have been serviced at this shop and no regrets!…read more Thank you, Frank!

I have been taking my car to Norm & Mikes for over 6 years. The work they have performed on my car…read morehas ranged from oil changes to replacing a timing belt, brakes, axles, and struts. Their expertise, professionalism, and commitment to standing behind the work they do has been unwavering. The prices are very reasonable, especially for the quality of work they perform. I give Norm & Mikes the highest of recommendations to those I know, and all who have taken their cars to them have been thoroughly pleased.

Still the place to go for an honest, trustworthy and loyal workers. I called the day before to let…read morethem know. I only had an hour lunch break to get an oil change and they said no problem. I pulled up right at 1:10 They were done in just under 30 minutes and I was able to get back to work right on time. Synthetic four-cylinder oil change was 90 bucks. No issue with that whatsoever. I always recommend people to this spot because I know how hard it is to find a good mechanic that is trustworthy. The workers here are the sweetest as well.

So helpful, had a mix up on appointments and was able to come in the next day. Fast and easyread more

My Pros: Paul was the main guy who I consulted with and he…read moreis overall very chill and cool guy (complimented my taste in music, thank you~). He has great customer service at the front desk and answered any questions and concerns I had. He offered a rental car or a free ride back home (which is the services they provide). The driver was very kind, friendly and safe driver. My car went in for diagnostics, after inspection, I gave a go to replace the clogged CAT. They gave me a very great inspection report, full with pictures and easy to read descriptions (I also very much like the 3D video explanations to which parts they are referring to). For now, it runs a lot smoother and I'm very happy with how my car runs (I haven't driven it long enough yet). I drive the most in my family, so it feels great to get things I need done now. :) My cons: I would say communication could be a little better. I had dropped my car off 5/29 and didn't get it back until 6/12. It's the longest I've ever had my car stay at a shop, and I will admit I was uncomfortable with how long it stood there. I did feel strung along the entire process, as I was told multiple different dates when my car should be finished. I had to call the shop a good number of times to get an update and I hate having to call to ask the same question over and over (felt like a kid on a road trip constantly asking "are we there yet?"). So, I'm not sure how their process goes about when taking in cars, if maybe they take a little too much than what they can handle time-wise or if maybe scheduling an appointment with them would make a difference? I didn't find out what the issue was until I had come in to pick up my car, to which I am very understanding that things happen, but I wish I was informed during the phone calls I had made. I'm aware of the excessive amount of problems there are with CAT's and they had informed me that the CAT's were being stolen during transport before they even reach the shop or customers (which is such an issue in itself, that ticks me off), so the shop had faced delay due to those circumstances that were not in their control. :) Overall: Pretty good and very kind set of guys that work there. Communication with the customer could be better, so I didn't have to feel left in the dark. Would prefer accurate finish dates and with explanation if there is ever delay (I did refuse a rental car in the beginning because I was told inspection would be done the following day if not till very early next week, but then a few days became 2 weeks) so, definitely want more accurate times to plan my days that I don't have a car. :)

I've been to Hock's a few times to have them check out and service my Subaru Forester '15. If you…read moreare looking for quality service for your Japanese car come here. Prices are quite good & the mechanics work fast. There is no reason to go to the dealership for non covered maintenance work. A couple of months ago, I blew my clutch out. I got my car there & they were about to repair in 2 days. Previous had the dealer do it & it took them 2 weeks. Quality repairs & service with very reasonable prices. Highly recommend this outfit.

This is a good no-nonsense type of shop. No small talk, not all that friendly. Just quick and to…read morethe point. I brought my moms new-to-her car here a few months ago and had some services done. They told me they don't use OEM parts, rather they use high quality aftermarket parts. I had them do the front brakes on my moms car and although they did warn me that the aftermarket rotors/pads might make some noise, I did not expect it to squeal and screech as much as they do at low speeds. Lesson learned, stick to OEM parts.

2018 WRX "UPDATE"... After the leaking issues on the motor rebuild…read more I brought the car back. Martin went above and beyond to fix multiple leaks that came about from the rebuild. I trusted Martin to fix everything and make things right. Martin will do whatever it takes to make this right and have a satisfied customer. I had to have patience and it paid off! The car feels and drives like how it used too! Martin's character to makes things right is why people should come to his shop. He will help out to the best of his abilities to make the customers satisfied. Thank you Martin!!

This is a cool place to take your vehicle for repairs. The…read moreowner will work with you. Great guy.

After taking my dad's truck to another alignment business, they informed me they could not do the…read morealignment without buying alignment pins. I took the truck to Matt at Top Alignment as I heard he does great work from a coworker. Matt worked quickly and performed a great alignment and showed the before and after results of the work he did. For the value and the great customer service I highly recommend taking your car here. He even was able to do the alignment without the alignment pins, saving us money. Also, make sure to say hello to the best manager around, Buster, as he walks around ensuring all work is done properly.

I called ahead to confirm that this shop performs alignments on a Mercedes-Benz Sprinter, and I was…read moretold yes--so I made the trip and brought my van in. When I arrived, the front desk experience was immediately off. When I asked about pricing, I was met with an unprofessional response: "Didn't you already get a quote over the phone?" I simply wanted to confirm details in person and ask if anything additional might be needed. Shortly after, a technician took my van for a quick drive--literally about two minutes--then came back and said they couldn't do anything because the van has a 2-inch factory lift. This didn't make sense to me, considering the vehicle comes that way from the factory and other alignment shops are able to work on it without issue. It honestly felt like a cop-out excuse to avoid doing the work. If this shop isn't equipped or willing to align Sprinter vans with factory specs, that should have been communicated clearly before I took time out of my day to bring it in. Overall, this was a frustrating experience due to poor communication and lack of professionalism. I would recommend they be more upfront with customers about their capabilities and improve how they interact with people in person.

My car needed both low beams replaced, an oil change and a tune up. Matt was quick to provide me…read morewith a quote that was reasonable. Scheduling the appointment was easy. Brought my car in, went over some paperwork and was told I'd be contacted once the inspection was complete. Sure enough Matt called me to let me know there were some items found during inspection and which ones needed to be addressed right away. After agreeing to the updated quote they got to work. I came back to the shop prior to being told my car was ready, and I think there may have been a delay in getting parts needed (dropped the car off at 9am, wasn't done until 4pm). Other than that, the quoted price is what I paid, there wasn't any pushing to buy a service that wasn't needed. I will definitely be bringing my car back for the additional work needed.

I requested a quote through Yelp and my request was sent to multiple auto shops. I chose this…read morecompany based on location and called ahead to confirm they could do more than just read basic codes. I had already done my own diagnostics and knew the car was running rich. I had ruled out the upstream O2 sensor, catalytic converter (both new), MAP sensor, and fuel injectors. I explained all of this to Matt before bringing the car in. He assured me they could perform deeper diagnostics with their equipment. After dropping off the car, Matt called and told me they had "confirmed" exactly what I had already told them, and that the next step would be pulling spark plugs--for an additional fee. At that point, I decided to go elsewhere. What I don't understand is why I was still charged the full $85 diagnostic fee, plus a $4 hazardous materials fee and $3 shop supply fee. Plugging a car into a diagnostic scanner does not generate any hazardous waste--no fluids are drained, no chemicals are used, and no parts are replaced. There's nothing about a basic scan that would justify a hazardous materials charge. That kind of fee typically applies when disposing of things like oil, coolant, or other regulated waste, none of which occurred here. In the end, I paid $92, wasted time and gas, and learned nothing new. The most concerning part was Matt admitting he didn't even know spark plugs would need to be checked as part of further diagnosis.