I have been taking my car to Norm & Mikes for over 6 years. The work they have performed on my car has ranged from oil changes to replacing a timing belt, brakes, axles, and struts. Their expertise, professionalism, and commitment to standing behind the work they do has been unwavering. The prices are very reasonable, especially for the quality of work they perform. I give Norm & Mikes the highest of recommendations to those I know, and all who have taken their cars to them have been thoroughly pleased. read more

Still the place to go for an honest, trustworthy and loyal workers. I called the day before to let them know. I only had an hour lunch break to get an oil change and they said no problem. I pulled up right at 1:10 They were done in just under 30 minutes and I was able to get back to work right on time. Synthetic four-cylinder oil change was 90 bucks. No issue with that whatsoever. I always recommend people to this spot because I know how hard it is to find a good mechanic that is trustworthy. The workers here are the sweetest as well. read more

As I wait for my oil change, I can't help but to notice the many people that come in and have an actual relationship with Mike. He knows about his clients personal hobbies. He has second generation clients coming in. It's beautiful to see. It's also a great sign of a trust worthy shop. Can't recommend them enough. read more

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I was referred by my patient at this Auto Shop and I was very impressed by Nohm. I explained to him the problem with my 2005 Nissan Xterra and he took a thorough look of the engine and where the problem was. He was very honest and very knowledgeable on his line of work. The customer service is 2 thumbs up and the price is right on target. Now I know where to bring my cars to get them fixed with good quality service:)) Thank You very much for fixing my daughter's car and it drives like brand new:):) read more

It's been awhile since I've done a review. Forgot the last 10 times throughout COVID-19. Always a pleasure, lost count how long I've been bringing my family's cars here. Highly recommended. And have recommended this spot to several families and relatives. Recently brought my son and daughter's cars here as well. A++ Been going here to Norm and Mike's for more than 13+ years. read more

I started coming after I was quoted 3k elsewhere for my AC. Mike told me it was an easier job and that it would be 250. Their transparency shows every time! I came for brakes and rotors with my own parts, Mike called me and told me to save my extra parts that I only needed the rear brakes done. So now I have extra parts I can bring back and use as needed and there was no extra charge or waste. Service is always delivered with the same level of care and respect to me so I will continue to come back and use their shop for any and all cars I have! read more

Great customer service and honest guys. This father son team knows how to treat customers and knowledgeable about the cars they work on. Good prices too. read more

Amazing guy. Great service and value for repairs. He wont charge you unless he finds an issue, if not no fee and will call you to let you know everything is in order. read more

This is the best place for you to checking and repairing your car at. The owner Mike is very knowledgeable and honest person, the charges are very reasonable no hidden fees. They offer free check up services, whether a small problem or a big problem they will tell you straight up what cost the problem and how much will be! No BS involved! Thank you very much for your excellent service Mike! read more

Norm & Mikes Auto Service - Auto Repair Near Me - Pomona, California

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Absolutely wonderful customer service and super honest! I felt at ease when talking with Mike and was up front about what I needed. Did not gouge on what they charged me and was super reasonable. Mike is the best! read more

Amazing auto shop service! I've gone several times for oil changes as well as for more major repairs. I've been grateful for the specialized service and they make you feel like you are a valued customer. They address you by your name when you first come in which feels really personal in a good way! I think the prices have been very fair and they do good and honest work. They are very fast to get the work done. I highly recommend going here. I used to be very shy about taking my car in as a woman because I was afraid to be taken advantage of, but I feel so comfortable and respected here at Norm and Mike's! read more

Let me start off by saying that I am, unfortunately, just a girl. I was given a 2016 Nissan Altima in my early 20s with no guidance on what I should do except taking it in for an oil change every 5,000 miles. That is as far as my car expertise goes besides getting my brakes checked and my tires rotated... Now that my little Altima is almost turning 10, things have slowly been coming up where I knew I needed to find a mechanic. However, the idea of going to a mechanic made me anxious because I didn't know whether I was going to be taken advantage of since I am a woman and don't have a male figure to bring with me. I took a chance with Norm and Mike and I cannot be more thankful or grateful for all their help. Mike and Nong are both so incredibly kind and take the time to show me what's wrong. They'll point things out that need changing, provide me with quotes/prices that don't break the bank, AND will let me know if something needs immediate replacing or if there is still some time left before bringing my car back in. Even on their busiest days (I work M-F, so Saturdays are really the only day I can bring my car in), their attentiveness and genuine care for the craft they do never falters. I have so much love and respect for this team, and I cannot thank them enough for all the work they've done on my car to make her run so much smoother. They are truly the masterminds behind how comfortable I have gotten asking about issues with my car. They have never once belittled me and make me feel so empowered. I will continue to bring my Altima here until the wheels fall off and recommend this place to the highest degree. Thank you so much, Mike and Nong! May your business always thrive. read more

I am a return customer, Nice worker and helpful and respectful. Highly recommended Please support small business like them read more

I've been coming to Norm's for almost 15 years. They have always taken care of me . I heard about Norm from a friend who told me he does great work and could trust and I do. They always explain what is going on what I need to do, I have never felt like they were doing something I didn't need. They have fixed everything on all of my cars. This is the only place I taken my cars to get fixed. They have great customer service, family owned. Everybody is friendly and have treated me well. read more

Definitely one of the best in everything. The people. The service. The honesty. The fairness. The integrity. The trust. Highly respected and recommended. read more

I've had nothing but great experiences with Mike. He's honest, reliable, and take the time to explain what's needed without pressure. Pricing is fair and the work is always done right. Highly recommend! read more

Honest and fair price for oil change and inspection. Family run, father and son. Quick turn around.. 45 min or quicker on a last minute appt. Second time coming and will come back again read more

My cousin recommended this place because I need a good mechanic. Been taking my cars here for the past year and they have been great . You don't feel overcharge or a sale scam . They tell you up front what you need . Not pushy at all. A good sign is they are always busy Monday -Saturday so that's a good sign. If you looking for an honest car mechanic give them a try read more

I really appreciated how quickly Mike was able to check out my car and how knowledgeable he was. Thank you so much for your amazing service!

We are very blessed to have found Norm and Mike's Auto Service. We've had two Toyota Camrys that were about 10 years old, one which we still have. Norm and Mike help us keep the car in good running condition. What I like about Norm and Mike is that they're very honest. Yesterday, I brought my car in to Norm and Mike's because it was having a hard time starting. Immediately, they diagnosed the problem as a bad battery, and they installed a new one very quickly for a reasonable price. When the battery died in my previous car, I took it to a different mechanic (before I found Norm and Mike's), and they ended "finding" a whole host of problems. I ended up walking out of there with an $800 bill. Even when I would go in for an oil change, I'd end up with a $400 or so bill. Every time! Finally, I realized that they must be adding repairs that I didn't need. Never again. Norm and Mike never run up the price on me. I tell people that finding a good mechanic is like finding a good doctor. I don't worry about my car at all anymore. Norm and Mike may not be the cheapest mechanics out there, but I would remind everyone that you get what you pay for, and many times when other mechanics advertise cheap services, it's just a gimmick to get you in the door, so they can charge you an arm and a leg for stuff you probably don't even need. Thank you, Norm and Mike for being honest mechanics. read more

These guys are the best honest transparent and friendly. I am extremely extremely picky when it comes to trusting anyone to work on my vehicles. They are never try to up sell me I know it's they recommend something it's because it's actually needed. I will be back if I need any future services. Mechanics have a bad reputation of being thieves but these guys are the real deal AAAAA+++++. Thank you guys once again. read more

This place has been the shop my family has gone to for generations. They used to service my grandpa's car. Overall the service and quality is stellar. They never make you get what you don't need and prioritize what you do need to drive on the road safely. From my experience they always prioritize maintaining relationships than making a huge profit on one big job. It's because of that I trust them to give me a fair price and proper diagnosis on my cars... that's valuable and rare in this industry. read more

Absolutely great service. So helpful. Very reasonable with prices, very understanding, Very thorough. He was fast calling me back. Great communication, clear, and precise. Definitely my go to from now on. Thanks Mike. You are the best for getting my car back on the road!!!! read more

They have have the best customer service. Very friendly, reliable, helpful, and most of all HONEST. We been taking our cars here for at least 6 or 7 years now. We recommend all our family and friends to come here some even drive from far to come to them because they're trust worthy. read more

Mike and Norm provide quality work at very reasonable prices. I highly recommend them to all my friends who own Japanese cars.

I've come here for a number of problems with my car and they have been super helpful with a MUCH better price than any other mechanic I've ever gone too. Always give me great advice with quick and quality repairs. Would definitely recommend this shop to anyone that needs work done on their car. read more

Formerly Chino Hills Nissan Service I've been coming here for over a decade as a young and now not so young woman, and at no point have I been overcharged or sold unnecessary services. In fact, there were multiple times when I would ask if my car was due for a specific service, they would check their records, and let me know that it won't be necessary until x# of miles. This is a mom and pop shop with bonus son and cousins, and they are all genuinely good, honest, pleasant people. They do specialize in Japanese-designed cars. My sister's old Cadillac needed a battery replacement, and they politely but firmly let us know that that is not something they can do and referred us a place two doors down. There is a Target and other shops the next plaza over if you need to run errands while they get your car sorted. read more

This place is the best. Hands down. They take great care of their customers and very reasonably priced. read more

Very fast service and fair pricing! They won't charge you up the butt and are honest with what needs to get repaired.

This one's easy! Everyone who works here treats you like family and they're super honest with everything. Never felt pressured once here and they're transparent! This is my favorite spot for any of my car needs read more

I've taken both my 370z and my 350z here for many years. Wouldn't go anywhere else! I Used to go to the dealership, but after they forgot to put my brake pads on I WILL ONLY TAKE MY CARS TO MIKE! He's honest about what needs to get done and dose it fast. read more

30+ years I've been going to Norm and Mike for our maintenance and repair for our cars. They are honest, timely and reasonable. Even if I have to drive 30 mins, I would not hesitate because I trust them with our cars LEXUS and Toyota. So if you need any repairs or just a new auto mechanic, this is the place to go. I've referred my friends and other family members to them so that says a lot. read more

Mike is an amazing and fair businessman. He and his team have worked on my families vehicles on multiple occasions. Unlike other mechanics who I have felt have tried to get me to make unnecessary repairs, Mike has been honest and I trust his judgment with my vehicles. If you're looking for an affordable and knowledgeable mechanic look no further than here. read more

Most reliable auto shop in town! Honest & reasonably priced with exceptional customer service. Wish them nothing but the best & hope they stay in business for ever read more

Norm & Mikes Auto Service - Auto Repair Near Me - Pomona, California

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Friendly, genuine and family like service. Mike is the go to guy, super cool and friendly. All there guys, especially his uncle cool and friendly service. Easy to talk to, fair price, and quality service. read more

Highly recommend for any car maintenance needs. I've been using this shop for 3 years now. Honest and upfront. Pricing is reasonable

Took my Honda here for an oil change and my car was shaking when I was braking and they were honest and fairly priced. I called before I came to make sure they could accommodate me and they were responsive and helpful. I love that they are family owned and wonderful people. Highly recommend! read more

Norm and Mike are fantastic! Knowledgeable and honest! I'm so glad my friend recommended them to me years ago. Now I take all of our family cars to them for service and repair. Take your vehicle here. You'll be glad you did! Thanks Guys! Keep up the great work! Kathy.. Kathy read more

I have been taking my cars here for 30 years and the service is top notch. I keep my cars for years and thanks them they have provided great service. Honest and reliable mechanics at a reasonable price. read more

Did the job nice and quick. Very disappointed how they left my car has oil stains on my front handles, the inside of the cars door, and steering wheel. Could have at least wiped it down. read more