I never write reviews but my experience here is an exception. I HIGHLY recommend this place. I came…read morein with an issue of a zoom recording not downloading/converting because of limited disk space on my laptop. I was freaking out because it was a critical recording for school. I came in and the owner went above and beyond to help. It took some time but he was able to figure it out. I was extremely relieved and felt so at ease the issue was fixed. Don't hesitate. Every situation is different and there is never a guarantee there is a solution to the problem. But what I can tell you is that they will put in the effort to try and help you.

I am beyond grateful to have found a computer expert as knowledgeable, kind, and helpful as Kyro. I…read morehighly recommend this place to anyone needing computer repair services. Not only will he help fix the problem, he will explain the entire process for you to better understand. Kyro is an expert at providing solutions without needing to break the bank. 10/10 would recommend!

Called and was able to schedule an appointment the same day…read more IT Tech was at my house and was able to resolve my computer issue quickly.

No returned calls after more than a week. No returned messages via Yelp after asking for help…read morethrough their messaging as well days later. Thanks for wasting my time and for dicking me around when I needed help. Add my 1 star rating to all of the others.

Highly recommend Kaddy's to help resolve those pesky PC issues that have been plaguing you for…read moreweeks or months. For awhile (months) my PC has been losing video while playing games or video chatting. I swapped out parts in and out and same issue was happening. Decided to take it in to have a professional diagnose the issue. Walked in. Technician was helping someone at the time and acknowledge me. We talked about the issue I was having and provided the servicing cost which I feel was fair (~$100). Gave me a 2-day estimate for servicing. After 2 days the technician gave me a call that my PC is ready to be picked up. At the store he gone over the issue (which is an incorrectly plugged in power supply wire which I completely overlooked). PC is running very smooth. No issue ever since taking my PC in. All software running with no issue. No more power issue. No more stress. Will not hesitate to come to Kaddy's for any future PC issues.

Very professional, fair and transparent pricing, and the work was completed promptly.read more

Was looking to have a forensics done on a crashed hard drive and ended up with a screaming…read moregaming-level build. KA at ICP has a new believer in me. So professional yet personal and efficient. We talked about my needs as a photographer first. He built me a shopping list, then built my dream PC with a heavy slant on AI. Saved me hundreds of $$. and I know more about the internals of my PC than I could ever have. Couldn't be happier. Forget the nerds and the geek squads, go to KA at ICP. https://www.instagram.com/reel/DInKHS8p2LN/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Ignite computer, professionals rebuilt, which I thought was a dead computer for my son and saved me…read morea lot of money and headache. He replaced a few components now the computer is 10 times faster in real life. He also helped me comfort from one laptop to another very well experience with any programs, Photoshop in Lightroom. His prices are fair and returns work quickly.

We never asked for free service calls. We called you to tell you about a problem with the computer…read moreyou sold us, and wanted to get service call set up. But since you never called back as promised, how were we to know. You could at least have said that service wasn't included in the sale of your refurbished computer and we could have worked with you from there. But you NEVER RETURNED THE CALLS. And what does our lack of computer knowledge have to do with you not returning calls or informing us of your service call charges???

I highly recommend NetWiz for your network installation and solution needs. Joe and his team are…read moreprompt, smart, knowledgeable and competent.

This guy definitely knows what he's doing. He diagnosed my problem very quickly. When every other…read moreplace wanted to replace my charging port, he told me It probably just needed a deep cleaning. He was correct. In and out in 10 minutes. Works like new! Thank you sir!

I had a Samsung phone that suddenly wouldn't power on, so I took it to a repair shop near my work…read more They charged $80 just to diagnose the issue and told me it was a motherboard failure. For data recovery, they quoted $350 to start, plus $50 per hour after that, and said it could take 7-10 days. That sounded like it could get very expensive very quickly. I decided to get a second opinion and took the phone to iFIXsmartphone. Gene examined the phone for about 15 minutes and came to the same conclusion -- I needed data recovery -- but instead of trying to upsell me, he referred me to a trusted specialist who could actually help. I really appreciated the honesty and transparency. Thank you, Gene!

Fast and efficient service, reasonable prices. The technician called me as he was working to tell…read moreme how things were going.

Owner very knowledgeable and truthful good man truly helps with no upsell or BS. Very grateful for…read moreinformation given for a charger I was looking for my Dell laptop which he didn't have on-hand and specifically told me where to buy and what to buy to work with my specific laptop instead of selling me a useless one.

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

I had an extremely disappointing experience with this business. I brought my MacBook in for a $90…read morediagnostic on Thursday after being told it would be ready the following day. Instead, I was repeatedly told it would be ready "tomorrow"--first Friday, then Monday, then Tuesday. After nearly a week with no answers, I had to return and insist on getting my computer back because they still had not completed the diagnostic. Despite keeping my laptop for almost seven days, they provided no diagnostic whatsoever and refused to refund the $90 diagnostic fee. I essentially paid $90 for them to hold onto my computer without performing the service I paid for. To make matters worse, when my MacBook was finally returned, I discovered a large dent on the back that was not there when I dropped it off. The communication was poor, the customer service was unacceptable, and I left feeling completely taken advantage of. I will be filing complaints with the Better Business Bureau and the appropriate Orange County consumer protection agencies regarding my experience. I would strongly encourage anyone considering this business to think carefully before leaving their computer here. My experience was that they kept my laptop for nearly a week, failed to provide the diagnostic I paid for, refused to refund my money, and returned my computer in worse physical condition than when I dropped it off.