They to diagnose a microwave. Did you charge a fee for diagnosing stuff with aspire since a lot of…read morepeople end up getting the diagnosis and fixing it themselves. Made based to anybody having problems with their microwave unless the microwave is over $500 just replace it by the time you have somebody diagnostic and repair it, you are in the $450 range. Matthew, that worked with me was very professional and arrived on time. He explained everything well and finished it in a timely matter within an hour so I was pleased the last estimate he gave me to fix. It was a little bit more than what I wanted to pay for a new one, but such is good labor, and service. If you need to have something repaired, I recommend these guys if you can't afford it just bypass it and see about fixing yourself.

Came out repeatedly and never repaired our ice maker correctly until our warranty ran out. We still…read moredon't have an ice maker!

Tech was great he ordered the parts needed and they made two more trips out and was still short the…read moreright parts. For me it's very disappointing since I'm a long time Sears supporter. I have two tool boxes of Craftsman tools and since the store is closed the techs are fine but service department sucks for ordering the right parts.

I liked the convenience of making a service appointment online. The follow up texts about the…read morestatus of my appointment and when the driver was on their way was great. My dryer is about 9 years old and just started to lightly squeak when running. Tech said it was just dirty and needed cleaned which I thought was great that it wasn't a major/expensive issue. After cleaning it he struggled putting the top back on and later that day I noticed it wasn't latched down in the front left corner. I pushed down on it to see if it would click in, I didn't push down hard at all and heard something fall down inside. I called and he came back later that day which was great. He saw the issue and tried fixing it but was really struggling and slamming it down trying to get it to latch. He then states that I broke the clamp and bent the frame. There is no way that I caused those issues. I thought it was very tacky to blame the customer, especially after he had just been pretty rough with it. He did look up replacement part for me which was nice of him so I didn't have to place another service appointment. Unfortunately the dryer now squeaks WAY worse than before and the top frame is bent. I'm not sure if the new latch will even work because of the bent frame. Hesitant calling for another service repair tech with how our outcomes were.

Best guy in the whole valley for appliance repair very courteous, very polite, always early to…read moreappointments. Have to mention he's a marine through and through, very professional.

Called and Brandon came right over, fridge was warm and he was able to get working until part comes…read morein. Explained everything and will definitely call again if I ever need an appliance repair. I am one happy customer! Susan J

I stopped by today to get help with my used Riccar vacuum. Don was so helpful! He showed me what I…read moreneeded to do to make the beater bar work. Don also talked about services they provided and accessories that they stocked. I highly recommend Jones Sew and Vac.

My vacuum was clogged and brought it to Jones Sew and Vac. No appointment needed. They took care of…read moreme right away. Within a few minutes the clog was gone. No charge. Great business!

My husband and I have lived in Boise area for over 40 years. Our 10 year old Bosch dishwasher had…read morestopped draining. When I called to get it fixed, Reanna asked for the model number in order to send out the right parts to fix the problem! Roberto arrived on time, was very polite, and respectful. He fixed the draining issue. We also had him install new hoses a few days later under the sink to prevent a future problem. We didn't have to pay for a second service call for him to fix the hoses. Great value, I would highly recommend Home Appliance Service.

Great helpful advice and trouble shooting even before a service call. Did good solid down to earth…read morework. This is my appliance repair service now for future repairs.