Recommended services that were clearly not needed and they admitted so when I challenged them. Not…read moreto mention the car had an awful oil odor when it was returned to me. Not sure why it is so hard to find a reliable, trustworthy mechanic, but I will not be returning.

Great and friendly service. Honest and respectful. Quality all around. I'll be back for sure.read more

Jacob and Natasha were super sweet. I was greeted with big smiles and they were extremely welcoming…read moreand respectful. I'll always come here for my oil changes!

Great staff!! Super kind ... Went in for an oil change …read more.. Very fast and effective... 15 mins process... Their value of work here is top notch Would for sure recommend this place

They were so kind and helpful. They went above and beyond with customer service and made getting an…read moreoil change a great experience. GET YOUR OIL CHANGED HERE!!!!

From the owner: Take 5 is your go-to for fast and simple oil changes in Denver - we get you back on the road fast…read moreso you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more, all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

Today I went to Pride Auto for a diagnostic check because my car was hesitating at start-up and the…read morewarning lights were staying on. I have never been treated with such respect and care. My husband recently passed away, and I truly did not know what to do or where to begin. From the moment I arrived, they were considerate, patient, and understanding. I felt genuinely supported, as if they had taken me under their wing during a very difficult time. They addressed my concerns promptly, clearly explained everything, and fixed the issue. I will be trusting Pride Auto with my car from this point forward and cannot recommend them highly enough.

I am not writing this review seeking any monetary resolution. I'm sharing this experience because…read morethe fear tactics, story changes, and manipulative behavior used by the shop manager Josh to cover what was likely an honest mistake at the time. What started as a simple oil change on my 2023 VW Atlas at 55,800 miles turned into a $500 bill and one of the most unprofessional customer experiences I've ever had. During my inspection, Pride flagged both my front and rear differentials as contaminated, showing me photos of fluid samples in paper cups. They told me the fluid was too dark, warned me it could cut my car's value in half if I wasn't under warranty, and said it was a VW-only service they couldn't perform. They told me to get to a dealership asap and to not delay. This was a Friday at 5:30 PM. I was at VW when they opened Monday at 8:00 AM. VW informed me the fluid in question is gear oil. It is naturally dark. That is its normal color. Pride created urgency and alarm over fluid that was behaving exactly as it should. The rear differential service I had done was based solely on the concern Pride raised, which VW confirmed was unfounded following the inspection Pride themselves recommended. As for the front differential, Pride accessed it during the inspection and compromised the plug in the process. VW informed me that once that plug is removed, a fluid service is mandatory with no option to decline. I was forced into a service on a component with no documented issue, solely because Pride accessed a system they admitted they couldn't service and didn't have the parts or fluid for. When I called to understand what happened, shop manager Josh was condescending and dismissive, telling me he was "glad VW serviced what was obviously a needed service." It wasn't due for another 4,200 miles. He then left a voicemail insisting they did nothing wrong, that the dealership was screwing me over, and asked me to remove my review before I had even posted one, as I was still trying to understand what happened. He claimed they only accessed the rear via a check plug and never touched the front. He then texted me claiming the front differential is sealed and that VW was selling me an unnecessary service, while embedding Pride's own inspection report in that same text showing a photo of front differential fluid in a paper cup labeled as contaminated. I replied asking "How'd we get this for the front?" He never responded. There is no innocent explanation for how Pride obtained a fluid sample from a system they claim they never accessed. Either they accessed it without the knowledge or equipment to do so safely, or they fabricated the finding entirely. What pushed this from frustrating to unacceptable: I never told Josh which dealership I went to. He called every VW dealership in the Denver metro area until he found the one I was at, then called and berated their service staff. VW confirmed this to me directly when I picked up my car. Josh claimed VW was ripping me off. If that's true, why was my entire $500 bill limited to servicing what Pride should not have accessed? On top of everything else, Pride flagged my battery as failing and recommended a nearly $400 replacement. VW tested it and confirmed it is in perfect condition. Not a single additional repair was recommended or sold to me at the dealership. I have the inspection report, voicemail, text exchange, and VW invoice to document.

These guys are efficient, friendly, and do a good job. I always use them for my oil changes (when I…read moreremember to do them). Even better, I got a flat tire near there on a busy Saturday, and pulled into their parking lot to call for help. I was alone with two kids, one of whom was a screaming baby, and it was a crappy situation. The SECOND I pulled into the parking lot, an employee ran over to my car and said "why don't you take the kids inside and I'll put your spare tire on for you." They're not a tire place, and they didn't know I was already a customer, but they still rushed to help me with an emergency, and that saved the day for me. Took them about 5 minutes, and they did it free of charge (I wouldn't have even thought to ask them--they just volunteered to do it). Thank you so much to Tom/Tommy and the younger man who helped him this past Sunday. Dave was also very kind. I promised I'd bring them back donuts, but by the time I got back they were closed, so I'll bring them next Sunday! You guys are like superheroes.

Came in for a simple oil change today and along with an oil filter. I pulled up nobody helping just…read morestaring at me as i parked my car away from the bay. I walked in and the first thing that was said to me "Here for an oil change go ahead pull up to bay 1." After making me walk back out and re park my car into a bay, they immediately had my car sitting for 10 minutes with 3 open bays. My car then was moved to a whole other bay that they had moved the car to which wasn't the one they told me to go to. My car was then brought in and watched as the "certified" mechanics couldn't figure out how to open my hood for 3 minutes. After waiting for another 30 minutes, my car was finally done after being immediately turned on and gaving the engine being revved and held for 12 seconds after immediate turn on and then immediately turns it off. RIP MY ENGINE. After they messed up everything the head of the store tried to up sale me on, "Filling the car all the way with oil", which i thought was supposed to happen. Then was told by the same person who told the person infront me who drove a KIA that not only there car but my car, had to be acquired with a "special filter, that involved paper." Yeah wow I feel like i'm losing brain cells. Will never be taking my car here ever. Everybody is inexperienced and nobody has good customer moral support. They are greedy thieves. Please take some advice and never bring your personal car here for your pockets sake and your mental health sake, and for your cars sake.

Our mechanic recommended this place and oh man - it's awesome!…read more I pulled in and they guided me directly into the bay, handed me a complimentary bottle of water, got my info while already starting the oil change, cleaned my windshield, topped my fluids, didn't upsell me on an air filter (actually said "you know, I wouldn't replace this. It looks good."), and I was out in 15 minutes! They even topped off my tires for free, which had gotten low during a cold blast. Stayed in my car the whole time, which is wildly helpful with a 1 year old in tow. They had a coupon online I could use too. The *only* thing I had to ask about was the resetting my van's oil alert, which they happily did. 10/10, an amazing experience. Will absolutely be going back and recommending to my friends!

Quick! Used to live nearby. I've seen the commercials. Finally popped in and I've got to say,…read more"Pretty, pretty, pretty good." Needed an oil change and didn't want to make a dealership appointment. Had to grab my son from school in thirty minutes. Take 5 Oil Change to save the day! Pull up in one of the two lines. They'll ask what you need. Get some information on you and your vehicle if you haven't been in before. You wait in the car. Pay. Roll out. The national commercials show the bottled water and window cleaning. That wasn't my experience but it was quick and easy for sure. Price is about what you would expect for a quick in and out. Maybe a tad high but all the prices and services are clearly marked online. They do have coupons so maybe peep and save yourself $10-25. Doesn't hurt. I don't think this would be a regular occurrence for me but if you've somehow forgotten to get your oil changed or only have 20-45 minutes between appointments this is definitely a strong contender.

I recently checked out if I could get my oil changed without an appt. , or spending a lifetime…read morewaiting for one. I called many places (unnamed) to find out that - in all... it would not happen in Castle Rock. I then called Dan ; a very cordial and friendly man who actually sounded like he would like to have my business ! He has won my devotion to the grease monkey. I will change my oil here from now on. Gratefully, Roger Barnes Castle Rock, Co.

Although the service was good Grease Monkey is now doing a disservice to its customers. I use…read moreMobil One Full Synthetic Oil and when I checked the sticker they put on my windshield it shows only 3000 miles till my next oil change. This is ludicrous as it should be 5000 miles between changes with Mobil One, which can go to 7500 to 10000 miles between changes. Another example of shrinkflation at work and corporate greed. At better than $100.00 for an oil change you would think they would want their customers to get the maximum use between changes. Shame on you Grease Monkey.

They jumped on everything I needed asap and they got me a great price. Everyone is super friendly…read more I highly recommend Autoworks.

you guys had my car for two days to find the issue I was having. I drove 2 miles back home and my…read morecheck engine light turned on. I am not pleased with how they left the inside of my car and now my engine light is on?!?

The oil light flashed on and off and engine started making a bad sound. I was far from home for an…read moreemergency. Matt reassured me he'd take a look and get me on my way. The oil was super low even though I had recently had an oil change at the dealership. The car is running better than it has in years. So grateful for their help and extra care. Not going back to the dealership. The whole crew was friendly, efficient and went the extra mile for me. Thanks guys.

Peyton is a fucking asshole. pulled up to get my oil changed and he was nothing but disrespectful…read moreto me. ended up leaving. terrible attitude from the kid. rude comments to me and felt really disrespected. grease monkey just hires anyone i guess.

What I loved: -…read moreExtremely friendly service from my advisor. - Clear, upfront pricing shared with an explanation and photographs by the technician. - Easy to reach location in Castle Rock. A couple of concerning points: - Progress status. While I loved receiving a text message with details from the technician and then an email with estimated costs, once I approved the work (love that BTW), I had to call multiple times to find out when my car would be ready for pickup. Why this was an issue for me is CBA is not open on the weekends, so not knowing if u would have a car less than 1 hour before closing on Friday (6PM) was concerning. - The parking lot is TIGHT and it was hard to turn around to find an available spot due to how the lot is configured. Would I return? - 100% yes. Now I know how CBA works, I can better set my personal expectations that I will not have a car for the entire day after drop off (I dropped off at 9AM). Not a huge concern - just understanding the playbook. I do recommend CBA for car repairs. Were they pricey? I say yes, but no more than other places I've been to in Castle Rock. Plus, I love that they provided upfront costs in their message and that I was easily able to approve or deny.

My Tesla wiper fluid froze up they fixed it quickly while my family waited comfortably in the…read morelobby. When I went to pay they said don't worry about! I was from out of state and was about to drive into mountains and they saved our family trip!