Emergency sewer backup! Arrived within 30 minutes. Polite, knowledgeable, competent and fast staff…read more We found a busted pipe and they arranged all the work: excavating, repairing and filling. Highly recommend this company!

So happy with the level of care shown by all employees of this company at every turn. They are…read morepersonable, do honest quality work, and have superb communication. They really made the process easy. I highly recommend the Clear Choice Plumbing. Would give more stars if I could.

​I cannot recommend Josh and SunVale Heating & Cooling enough! With a major heatwave coming up, our…read moreold AC unit gave out. Josh went absolutely above and beyond to get it fixed just in time, keeping our business running and it perfectly cool for us and our dogs. ​If you're looking for an honest, polite, prompt, and highly skilled local company for HVAC repairs or installations, look no further. Total lifesaver... thank you, Josh and Tory!!!

They do not actually do air duct cleaning, as their website states. He did not listen to me when I…read morecalled and asked for a quote on that, asked me for my phone number and email, and only after I refused to give my email and asked again for the quote, did he tell me they don'd do that.

Norther Star Plumbing Gas Service did the plumbing for my bathroom gut job, repair and reno that…read morealso involved problems through the floor and into my basement. Top quality new tub, taps and misc plumbing installed. Robert was easy to communicate any questions or concerns with. Excellent work and very nice and helpful guys on site too. Thank you Northern Star Plumbing Gas Service!

From the owner: Family-owned and operated, Northern Star Plumbing Gas Service is your plumbing and gas specialists…read moreserving the Greater Victoria area. Since 2001, home and business owners across southern Vancouver Island and the surrounding area have counted on our team for tried-and-true plumbing and gas work at fair prices. Owner Rob Brown and his team have years of experience serving both residential and commercial customers throughout the region. Has your home's hot water heater or furnace seen better days? We can repair or replace it quickly and affordably. We also know commercial properties, like office complexes and restaurants, have special gas and plumbing needs. From video pipe inspections to annual inspections, we do it all.

UNHELPFUL AGEIST DISREGARD for customer only 3 months after a $16K installation:…read more I am a senior lady living on my own who bought my house because it already had a new heat pump and HVAC system installed in May 2024. The Fujitsu thermostat that West Bay installed - but does not understand how to operate - was not working. I called and had to beg Duncan for 30 mintes to send a serviceman out to fix it. This turned into a multi-week ordeal during which 3 different guys spent a total of 6 hours at my house on 3 separate appoinments. None of them could figure out why the thermostat did not work properly. The third guy was on the phone to Fujitsu for an hour while he was standig in my hallway! These were friendly young men who admitted they had never been trained by the company on this product. Frustrated but not allowed to replace the faulty unit, they gave up and left me with a unit I still cannot set on a schedule, meaning I have to constantly adjust the temperature and am not getting the savings on power that a heat pump should provide. When I wrote a long letter to the owner, Dave Young, begging him to authorize this repair, I was ignored. He never responded nor even acknowledged receiving it. I have heard that West Bay used to be a reputable company until bought by this owner who just doesn't care about the customers, only his profit m More than disappointing. Massively disrespectful and greedy.

W3st Bay Mechanical has been supplying us with their services for many many years. They are…read moreextremely efficient and competent. Their technician arrive between the allotted appointment time. If late, call and advise. They are friendly, polite, tidy and very professional. I would highly recommend them

I highly recommend this plumbing company, I am very impressed with their services…read more My elderly clients were without toilet services and had sewer backed up into their shower. My manager called three plumbing company's yesterday to get their plumbing serviced. When I heard that no one had come, I called Wade Roberts plumbing this morning. I was assured that they would have a plumber out very soon. A plumber called to check in, with a time frame of within 1 hr. Sure enough, two plumbers arrived within that timeframe. Brock and Easton were very professional and both courteous, respectful and patient with my elderly client and myself. Every step was explained, price quoted and agreed to prior to commencing, as they worked through the diagnostics and resulting cause. They churned through invading tree roots, clearing the clogged pipe and expediently restoring services. I wish we had called you yesterday. Thank you for your excellent service.

Wade Roberts gave us excellent service on both some simple installations and on more complex work…read more All plumbing work was done as scheduled and competently. The technicians were unfailingly pleasant to work with. John westover

Excellent customer service and very professional work. SP Pump & Tanks responded quickly, diagnosed…read morethe issue fast, and got everything working properly again without delay. You can tell they genuinely care about their customers and reputation. Highly recommended for septic and sewer pump work on Vancouver Island.

great service and super fast. highly recommend this company. call and ask for Brian as he will go…read moreout of his way to help you.

Had a small kitchen sink leak and they were able to come almost immediately. The service guy was…read morefriendly and got to the job promptly. A small drip continued after he left, and he was quick to come back and remedy it. I was impressed with the quality of service and the fair price! Highly recommend!

Excellent experience with Aron, the owner. He came out himself to correct a blocked bathtub drain…read morein our 85 year old home. He was efficient, careful with our old drain lines, and successful, He was very easy to work with and the price was fair. Will definitely use again for our future plumbing needs.

I was with so immpressed with Johnaton. We had ran out of propane and had to wait for two days for…read moredelivery. Then the furnace wouldnot start. I phoned several Plumbing and Heating places and they said to leave a message and I would get a call back. I nevergot a call back. Excepyt from a fellow who wanted to sell me a heat pump. I finally phoned GOLDSTREAM PLUMPING AND HEATING, Johathan and he andswed and said he would drop around. This nice gentle, polite man came. He had tools, parts , and knowledge. withing 15 minutes we had the furnace running and for the first time in 5 days I was warm. Ifyou have a plumbing and heating problem. call. Johnathon and get one of the best. I might add I an 81 so the colsd was very hard on me. Thanks Johnathon.at Phone number (250) 889-7459 say Patricia recomended him.

I hired Jonathan to fix a leak from my shower. I was impressed by his ability to respond quickly…read more(same day), troubleshoot the problem quickly, complete technical work, and offer reasonable pricing. I would highly recommend Jonathan for future work.