1. ServicePro

1. ServicePro

0

Columbus, OH

Cancel

Open app

Search

ServicePro

5.0 (1 review)
Closed 8:00 am - 5:00 pm

Services - ServicePro

Software development

Web design

ServicePro Photos

Recommended Reviews - ServicePro

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - ServicePro

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Capital City Appliance Service

Capital City Appliance Service

1.7
(159 reviews)

They repaired our 1991 Jenn-Air stove. Other service companies would not do the work because their…read moresuppliers didn't have the necessary part as it was listed on back order. This company was willing to do it if we could find the part. After a few weeks, we were able to locate one. Their service representative, Jerry, was on time, professional, and competent. He was able to fix the oven door and left everything in a good order. We had several discussions with the front office to answer some of our questions and to verify that we had the correct part before we ordered it. We also appreciated that they were able to quote based on an email since the issue was a broken oven window that was easy to show by attaching a picture to an email. Since we didn't want to pay for a visit if we could not find the part and needed an estimate the cost so we could decide whether to replace or repair, we were glad to be able to get a email quote for a smaller charge. They then deducted the charge from the final bill

I would give this company ZERO stars if I could…read more Stay away from Capital City Appliance. This has been the worst appliance repair experience I've ever had. In my opinion, this is the worst repair company in the area. The technicians were incompetent and unable to properly diagnose the problem. Instead of identifying the root cause, they appeared to be replacing parts by trial and error. The customer service was equally disappointing and horrible. The office manager, John, was extremely rude, aggressive, unprofessional, and irresponsible. At no point did we feel that this company cared about us or our concerns. Our Bosch dishwasher displayed an E15 error code, and Bosch recommended that we contact Capital City Appliance for service. That recommendation led to a very frustrating and expensive ordeal. The experience with Capital City was like a real nightmare. We waited nearly two weeks for our first appointment. Over the course of four service visits, the technicians replaced four different parts and charged us more than $1,100. Despite all of that, they never fixed the dishwasher. After each visit, they assured us the problem had been resolved, only for the same error to return. It seemed like they were guessing instead of properly diagnosing the issue. When we contacted the office for help, we received no support. Rather than taking responsibility or working toward a solution, our concerns were dismissed. In the end, we gave up and bought a new dishwasher, which cost less than what we had already spent on unsuccessful repairs by Capital City Appliance. Based on our experience, I cannot recommend this company. I also hope that manufacturers and home warranty companies reconsider referring customers to Capital City Appliance. Poor service like this reflects negatively not only on the repair company but also on the manufacturers and warranty providers that recommend it. I encourage other customers to share their experiences with manufacturers and home warranty companies so they can make informed decisions about their service partners. In our experience, Capital City Appliance did not provide competent repairs or acceptable customer service, and I believe manufacturers and warranty companies should carefully evaluate whether this company should continue receiving referrals.

The Theater People

The Theater People

3.9
(17 reviews)

I will start by saying that these guys are just great guys, great guys who happen to be extremely…read moretalented and knowledgeable about home theater and automation projects, as well as technology in general. They will go the extra mile to figure out the best setup for your needs, with helpful advice on the necessary equipment and excellent insight on how all of the pieces work together. They will install your system with the kind of care that would make you think they are working in their own homes. All the while they are a pleasure to hang out with, which makes me look forward to my next project just to hang out again. On top of all of that, I couldn't be more pleased with the end product of their work, and the time they took to show me how to operate it. In short, I think you will have a superb experience if you choose The Theater People for your home theater needs.

I had a real good experience with the Theater People. A few years ago I used an Angie's List deal…read moreand had a Sonos system and outdoor speakers installed. This year, on one of the few nice days we had, I decided to sit on the patio and listen to some music. Unfortunately one of the speakers blew out and it was unlistenable. I called the Theater People to service the speakers knowing that it was well beyond the warranty. They came and found a chipmunk chewed threw one of the wires. They also found that the speakers had a lifetime warranty. They ordered the replacement speaker and came about a week later to install it. Although I paid for the visit, the speaker was replaced for free. I recommend the Theater People for your AV needs. Thanks Scotty.

Comenity Bank

Comenity Bank

1.1
(623 reviews)

My first mistake was agreeing to an in store credit card to save on a purchase…read more Ive done this before with GAP and other big retailers. My usual go to move is to pay off the balance immediately and canceled the card after payment. Ive been told its bad for your credit score to do this all the time, opening and closing credit accounts, which is why this time after shopping at Eddie Bauer, I did not cancel the in store credit card after I paid the balance and put the card in a drawer with the intention of never using it. Fast forward 4 months and my phone blows up with collections calls for $100?! No sir. I looked up my account through Comenity Bank online and there was a $1000 balance with five unauthorized transactions. I live in Oregon and all these transactions took place in Ohio... I got someone at Comenity on the phone relatively quick, that number was (888) 724.6667 at the time this review was posted. Deloris in account services assured me they would: -Initiate a fraud investigation -Cancel the card -Issue a new card -Adjust my account balance AND corresponding interest and late fee charges within 7-10 biz days. I am please so far with how Deloris from Account services, handled things over the phone, time will tell if they follow through. It sounds like they are legit and they will adjust my account, but I am not at all happy with the obvious security problems I experienced with this bank less than 6 months of using their product. As soon as I see a $0 balance and they scrub my account clean of this bullcrap, I will cancel this card and most likely never associate with Comenity bank in the future.

The B&H Payboo Credit Card, issued by Comenity to my spouse, has been one of the worst credit card…read moreexperiences we have encountered. Despite making our payments ahead of the due date, we were still assessed substantial late fees, which was both frustrating and difficult to understand. The card also offers an add-on product called "Account Assure," which charges fees based on your outstanding balance. In our experience, it provided little meaningful benefit while adding unnecessary costs. Between the unexpected fees, confusing billing practices, and questionable add-on products, the company's approach appears designed to maximize fee revenue rather than deliver a fair and customer-friendly experience. As a result, we found the card and its servicing practices deeply disappointing and would not recommend the B&H Payboo Credit Card to others. Given the number of consumer complaints regarding these practices, regulators and consumer protection attorneys may wish to take a closer look at whether customers are being treated fairly by Comenity Bank.

Puls

Puls

2.6
(7 reviews)

Just got a reply from Puls. They said their handyman denied touching my cupboards and they will…read morenot stand by his work. So far they haven't verified his insurance and I am waiting to hear back who to file a claim against. DO NOT USE THIS SERVICE. For the washing machine the Puls tech said he ran diagnosis and another real technician that we later hired caught that the washing machine didn't have hot water hooked up properly-something that would have been caught if the Puls guy had really done a proper diagnostics. So who's the liar? I WANT TO FILE AN INSURANCE CLAIM BUT THEY SEEM TO NOT HAVE INSURANCE OR REFUSE TO GIVE ME THE INFORMATION. We have several witnesses so he can't just say he didn't do what he did. I will not let this drop. Right is right and wrong is wrong and I don't appreciate being called a liar.

I contacted this company to repair our Maytag washer. They sent a technician over a week ago. He…read morewas here for 5 minutes and said that he had to order parts and would contact us when the parts came in, and he told me it would be no later than the following Wednesday. He collected payment in full for the repair at this time. Of course, Wednesday came and we heard nothing. I contacted Puls and they were unable to contact this technician. I've been without a working washer for over a week, I've paid them over $400, and they want me to start all over again with a different technician. Nope. They've submitted a "refund request " which they say will take over a week to process. I've made an appointment with a local repair company. Puls is located in Texas, I believe, and it appears they just sub out these repairs to whoever they can find in your area. Save yourself the aggravation and find a local repair company with a good reputation.

ServicePro - softwaredevelopment - Updated July 2026

Loading...
Loading...
Loading...