Had a consultation with Michael on a mold issue I've been having in my apartment, and could not…read morehave trusted his advice more. A lot of times when you're dealing with issues like this, you don't know where to start and are always feeling like every company is trying to take advantage of you. That is NOT the case with NYTDR! Michael gave me realistic advice for my situation, and made me feel at ease and that I had all the information I needed to make decisions for myself. I would absolutely recommend this company for anyone dealing with mold and other damage issues in your home!

Perry and the office wer great to work with. He made multiple visits to help diagnose a water leak…read morein my condo, was patient when coordinating access between units proved difficult, and worked with the building to provide the necessary insurance documentation. He gave clear, honest advice throughout and didn't try to oversell the scope of work. Would definitely use him again for any kitchen or bathroom needs.

These guys are amazing! Answered the phone and had…read moreavailability the next day. Three guys showed up on time and went above and beyond what I expected... all for the quoted price. I was expecting some time of upcharge as they did way more work than I anticipated. Professional!

When we had a flood in our basement due to a water heater crack, we called this company for water…read morerestoration. Nick V our Project Manager did an amazing job coordinating all entities involved including our insurance company. He was always available to us for any questions we had. The workers moved all the stored items and debris and returned the areas to their clean normal state. This is an outstanding company and our Project Manager, Nick V. that I would highly recommend.

Received a quote of $1800 for a basement cleaning I then received an invoice for $3200 I inquired…read moreabout the large difference and was told the price would be $2100 I received the invoice for $2100 then opened it to the payment page and the price was $2200 completely inconsistent with what the charges are going to be initially when I inquired about the $3200 bill they asked if I was filing a claim with my insurance it doesn't matter there should be consistency in pricing.

Total Restoration arrived quickly and efficiently demolished my area that had severe water damage…read more My complaint is that they left at least 8 garbage bags full of the demolition in the middle of my driveway ( 15-20 feet away from garbage can) and covered it with a tarp. It's been 6 weeks and they haven't picked it up. They picked up fans but not debri. Calls for owner have gone unanswered. Website says "24 hour service " yet voice mail says only leave message if it's an emergency. Website always says " Open Now". Not honest.

We recently had our hot water heater fail, resulting in a 2-inch flood in our basement on a…read moreSaturday night at 6 pm. After contacting our insurance carrier, we were referred to ServePro of Garden City/Hempstead. Kelly and Tim promptly sent a team of two people to our home by 9:30 pm. They quickly assessed the situation, ensured all water was turned off to prevent further leakage and efficiently mopped up the water using highly effective shop vacs. They removed all wet carpet and padding, relocated furniture and personal belongs that were not wet and took out all wet items. They left six commercial grade fans and two dehumidifiers for three days to ensure everything was thoroughly dry. ServePro had a team of four people returned the next morning, which was Sunday to begin extracting all wet sheetrock and disinfecting the floor and wood studs. They ensued no wet items were left in our basement. Additionally, they were very efficient in taking pictures to document for the insurance company, which I also reviewed with them. ServePro of Garden City/Hempstead is the best fire and water remediation company around! Their team is extremely knowledgeable and professional, always taking the time to explain things thoroughly and answer any questions we had. The technicians were prompt, skilled, and friendly. Their pricing was very fair and transparent. We have no hesitation recommending ServePro of Garden City/Hempstead to anyone in need of fire and water remediation and restoration services. Their professionalism and expertise are truly unmatched!

Mitch and his entire team at Servpro we're so unbelievably knowledgeable, helpful, professional and…read moreskilled. We had a major disaster in our home a year ago which resulted in our home being filled with mold that you can't even describe. It hung from the walls and ceilings like chandeliers. Their mold remediation took less than a week and there's not a spore left. Not one. They also facilitated our move/pack out from our rental back in to the home and as expected, everything was perfectly seamless. The team was assembling a bunk bed for us at 9pm so our kids could sleep in their beds again. If you ever have a disaster in your home or business that requires professionals, do not hesitate to call Servpro of garden city/Hempstead. Even if you're not on Long Island. They made this horrific experience so much easier for our family. Thank you, Mitch.

They never even spoke to me directly. Did an inquiry about updating our kitchen. After 3 days,…read moretheir text response was view of our home indicates inability to pay and us wanting cheap materials. I asked for our ceiling to be redone, recessed lighting, new floors, countertops electrical. Etc. My house is paid off, so yes I can pay. Just because I jave not yet updated my siding, doesn't mean that everything inside all apts hasn't been remodeled. And what does bot being right next to a subway station have to do with whether it's worth you doing the remodel? I hope that you guys do no business and you suck. I will also say this message I received may have been intended to be internal only, but they messed up sending it to me Thanks

Yaron and NYHR helped us navigate a very tricky emergency renovation. They were extremely efficient…read morein meeting our timeline, and dealt directly with our insurance company and building management. The work was done beautifully. Highly recommended!

Jamie and his team were kind, honest, professional, thorough, and very fair in pricing for the high…read morequality of service they provide. They went above and beyond what we expected and we will definitely be using their services in the future. I highly recommend hiring Strictly Cleaning Restoration for your needs!

I rarely bother updating reviews but since Jamie's response is a blatant lie I will do that. I…read moredid not leave a review until after a year because that is when I first noticed that he did not finish the floor under the vanity leaving chunks of cement. You said you can do the repair without moving the vanity. You lied. you could not do it and did not do it. I never said not to do it and you know very well the tenant responsible for the damage was footing the bill. your work is shoddy and the photos (please see the horrible work done here) show it. your quote "You directly told us you did not want to move the vanity so we did the best we could under those terms". This is a blatant lie, you said the vanity did not need to be moved to do the job. "you also gave us the saddle to install we didn't purchase it and install it" It is definitely not the right saddle but instead of doing quality work you threw it down to be done with the job. I had to pay to have it replaced with a professional contractor. "You mentioned you wanted to give us more work which doesn't make sense if we did such Terrible work and because we were to busy due to the storm in September 2022 and we didn't get back to you on time you decide to write this false statement on yelp" I asked you to repair this shoddy job and in lieu I would give you more work but instead, you decided to throw these lies on Yelp because you are not an upstanding guy. "Once again another customer who doesn't want to spend to much money" I had no budget constraints and you know that. YOU didn't want to spend the time or money to do the job properly.

When I discovered that wildlife had decided to turn my attic into their personal Airbnb, I was…read morespiraling. Enter Mike from RestoPros. Not only is Mike a total master when it comes to attic remediation, but he also happens to double as a local culinary connoisseur. As someone who recently moved to the area, his top-tier food recommendations have been keeping my stomach extremely happy. What impressed me most, though, was his sheer honesty. Other companies tried to play on my panic and pitch me a laundry list of expensive, unnecessary add-ons. Mike literally talked me OUT of spending extra money and laid out exactly why I didn't need any of that nonsense. It's so rare to find a contractor who guards your wallet like it's his own. Massive shoutout to Clifton and his heroic crew. Working in a Long Island attic during the peak of summer heat is no joke, but these guys knocked out the entire job in under three days with absolute professionalism. Honestly, my attic smells so fresh right now--literally like a giant box of spearmint gum. If you're dealing with an attic mess and need someone you can actually trust, Mike and his team are 100% your guys.

I had a great experience with RestoPros. Clifton was professional, knowledgeable, and really went…read moreabove and beyond to make me feel comfortable throughout the whole process. He explained everything clearly and made a stressful situation much easier to handle. Highly recommend!

After a fire in my attached garage caused heavy smoke and soot throughout my home, iFlooded…read moreRestoration responded incredibly fast. Their team was on point, professional, and knew exactly what to do. I was so relieved when they arrived and immediately began mitigating the damage. Project Manager Alex was excellent and service was incredible from start to finish. Highly recommend!

First time home owners, and we had a flood last month. My family and I were devastated to say the…read moreleast. Mr. Alex Calderon made the entire process seamless and took care of us quickly and professional. He dealt with the insurance company from beginning to end. I have already recommended iFlooded Restoration to several of my friends and co-workers. Thank you for everything, and hopefully I won't have any kind of flooding in the near future!