Quick, Professional service with a smile! Highly recommended…read more They responded quickly, handled the issue, and provided advice

Solid, dependable company with great professional integrity. We'll definitely be coming back for…read morefuture work we need done!

Did a good job for a reasonable price. My rain drain has been cleaned well. He also pointed out the…read moreissue and potential solution.

They fit me in within 4 hours of my contacting them. Very friendly, helpful, knowledgeable, and…read moreefficient. Repaired my faucet and fixed the issue with the dishwasher not draining and even cleaned up the mess it had made in the cabinet under my sink, as I'm disabled and wasn't able to do it. Price was very reasonable and estimate was free. Will definitely use them again for any plumbing issues! Highly recommend!

Quick repair, was able to come in during the holidays, even though it was same say and I had to pay…read morea bit more it was worth it.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

I had an emergency situation and Bravo was recommended by another plumbing contractor. Same day…read moreservice and the service was A1. Jose, the technician, ran a camera down my drain line, snaked out the drain line, did the camera again and resnaked the line and again ran the camera. The line was watertested throughout the process until Jose was satisfied that the problem was addressed. I can't say enough good things about this company (and especially Jose) The value was great. He left the place cleaner than he found it. Ken Gray

I called Bravo Jetting Solutions after my regular plumber recommended their services for clearing…read moreour kitchen drain line. I was very pleased with the results. Jose explained every step of the hydro jetting process and answered all my questions. I really appreciate that they gave their price up front. Jose was careful to protect my hardwood floor and the inside of my kitchen cabinet. I was able to watch the display on the scope and Jose explained what I was seeing. He captured some of the video and sent it to my phone. I highly recommend this company.

We had DB's Plumbing come out today for a diagnostic on a plumbing issue, and we couldn't be…read morehappier with the service. Zach was personable, knowledgeable, and professional from the moment he arrived. He took the time to thoroughly assess the issue, explain his findings in a way we could understand, and provided honest, practical guidance without any pressure. One detail that really stood out was that he put on boot covers before entering our home. My wife especially appreciated that level of respect and care for our home. If you're looking for a plumbing company that values professionalism, customer service, and expertise, we highly recommend DB's Plumbing. Thank you, Zach, for an outstanding experience!

Top Tier Service. I had a hot water cartridge replaced. They worked with my building maintenance to…read morecoordinate the water shut on/off. My tech Bobby was quick and efficient. Standout qualities: Live customer service support. Quick to schedule. Professional and friendly staff. Priced reasonably and affordable. Very knowledgeable about various plumbing systems and products. Clean work area. Covers shoes inside of your home. (Without being asked.)

My septic system tank needed to be emptied per the 5 year plan, and I just so happened to have a…read morepotential issue with the septic pumps not working. J&G responded quickly to my call and helped resolve the potential pump issue - it was not an issue - and that saved me significant cost. The pumping of the tank was performed as expected and without issue. The communication by J&G was excellent and very professional. HIGHLY RECOMMENDED!

Septic tank pump out - Scheduling of the service upon receipt of the County notice was easy and…read morepromptly set up. The J&G Septic Service team arrived early to prepare the site, The trucks and equipment were clean (i.e. professional appearance, well-maintained) and quiet (i.e., pump was essentially silent). Pricing is competitive and appropriate to the service provided.

The service was excellent, up to and including the Dispatcher I spoke to and the two young men that…read morearrived at my home, on time, and ready to work. They kept me apprised of the situation, and explained to me the procedures, and the cost. I know very little about the intricacies of plumbing, but those two assisted me much to my considerable satisfaction. The customer service was outstanding, and I wouldn't hesitate to call All American again, if the need arises.

I just have to say it bluntly - 2 guys came in, I showed them my laundry room, flooded from an old,…read morebacked up drain. My shop vac was to the right of us as I was using it to get the water up the day before. I told them I can use it myself, they said no no sir, we have our own shop vac we'll use to get the water up. They said verbatim "we'll take care of the water." Well, they did not. They cleaned the lines doing the hydro jet and apparently got my dad to cut them a check while leaving my laundry room and the adjacent bathroom, flooded with nasty-soot filled water. It's amazing how they didn't check with me prior to finishing, they just told my pops who's 77 and struggles to get downstairs they were finished, and we took them at their word. I guess if they checked with me, I would have asked them to suck up the water, hm starting to make sense now? Don't cut corners: if someone says one thing to me directly, makes me trust them only to avoid following through, makes me want a chunk of my money back. Then, when I called and spoke to Malinda to get answers as to why they left the area flooded and in worse condition, they had the audacity to say it was like that before they got there and that I needed to call I sanitation specialist because they don't deal with that. It ain't your fault Malinda, but damn how do you make a mess and not take responsibility for it? I appreciate your companies response time in getting out here, but my before and after pictures speak for themselves: you didn't finish the job properly, and the two guys who came out knew they weren't done but took advantage of me in that I was not the one paying. They lied to my father, said they were done and left. Now I'm stuck with puddles in my carpet outside the bathroom. Shake my damn head. Thousand bucks for 30 minutes of work, and they couldn't do what they said and get the water off the floor. There's more water and sewage in places it's never been, appreciate the warning. Why would you guys assure me you'll do something, only to not do that one thing. Now you guys suggest calling another company to clean the mess yall made. Who does that.. it's evident you do not care about your customers.

I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.