I couldn't respond to Mikes response below, but here are the facts…read more They came and took the first sample and it failed. They took a second sample FROM THE SAME LOCATION and it passed? Explain that? We had a new company come in and take another sample from the proper space, an inside bathroom, and it passed. Interesting, isn't it?

I called today to arrange service on our filter and field. Mike was pleasant, patient (when my…read moredogs barked at the UPS delivery), and most efficient. It is nice to work with a company that appreciates our business.

This type of service is not one you need often. However, when you do, you should call this company…read more I wanted to let you know about our service today. The technician Wilmer did a great job. My husband was outside with him while he worked and was very impressed by him. He was nice, professional, knowledgeable, and thorough. My husband had nothing but good things to say about the service and wanted me to make sure people knew about the company. We appreciate that Advantage was able to do our service and accommodate us when we needed to switch to Saturday.

We used Advantage for decades for pump out service to our residential septic system. When we needed…read morean inspection for real estate property transfer, we selected them for that as well. We had old plans for the location of the distribution box and drain field lines. Using their equipment they were able to sound it out and located the box about 25' from where the plan said it was supposed to be. Unfortunately, when it was dung up for inspection, we saw a failing distribution box (43 years old) that had sunk on one side and begun to degrade. Under a tight time line, Mike and his team were able to replace it and the manifold lines to the drain field. Quality of their installation work was excellent. Prices were fair and they did a great job dressing the lawn with grass seed and straw after leveling it out. My only suggestion for improvement is how they manage their phones. It is rare to ever speak directly with someone when you call. The online scheduling tools also have a bit of a lag in responsiveness. I know their work is worth the inconvenience of having to wait for your calls or online submission to be responded to 24 hours or more later but I would hope this is something they might give more attention to as new customers may be turned off by what they might perceive as a lack of timely response. Over all, I was really pleased to have these folks come through for me when we were under a tight timeline to close on our sale and they ensured our buyers will have an excellent, reliable system for many, many years.

Just before a long weekend holiday kicking off many folks' vacations, the alarm went off on my…read more45-year-old septic system. Over the phone, with the aid of some pictures I sent, Rick Aits, owner of A&A Septic, quickly narrowed the problem down to the ancient control panel. Rick had his electrician call me and the electrician guided me through some voltage measurements confirming that a relay had failed. Unfortunately, the direct replacement relay was no longer available and, unless a replacement could be found, I faced the possibility of requiring an expensive new control panel. The electrician was headed out for the holiday and a week of vacation. Nevertheless, he took the time to locate a suitable replacement and provided the information for me to order and install the replacement part. He also provided instructions for manually triggering the failed relay to pump down the septic system as an easy stopgap until the replacement part arrived. Great service all around!

We had a sewer backup into our house from the septic tank. I called several companies, and Rick…read morefrom A&A Septic Repair was by far the most responsive and knowledgeable. He stopped by the same day, was transparent about how to analyze and determine the cause of the backup. At the end of the day, his guesses and assumptions were accurate, and he even gave us multiple pieces of advice on how to avoid this problem from happening again in the future, probably saving us hundreds if not thousands of dollars. As a professional builder myself, I have worked with hundreds of contractors and subcontractors, and I can say without a doubt that Rick and his son Jesse are the team you want to call to solve your septic problems. They are honest, reliable, reasonably priced, and professional in both work and manners. Thank you, guys, for saving the day! I will not hesitate to recommend you to any of my clients who need septic services

My septic system tank needed to be emptied per the 5 year plan, and I just so happened to have a…read morepotential issue with the septic pumps not working. J&G responded quickly to my call and helped resolve the potential pump issue - it was not an issue - and that saved me significant cost. The pumping of the tank was performed as expected and without issue. The communication by J&G was excellent and very professional. HIGHLY RECOMMENDED!

Septic tank pump out - Scheduling of the service upon receipt of the County notice was easy and…read morepromptly set up. The J&G Septic Service team arrived early to prepare the site, The trucks and equipment were clean (i.e. professional appearance, well-maintained) and quiet (i.e., pump was essentially silent). Pricing is competitive and appropriate to the service provided.

Fast service, friendly, and reasonably priced for routine residential septic pumping.read more

They can answer the questions and provide the quotes that they are asked to provide. Why give me a…read morequote for a setup that I just told them I don't have!?!

I had a sump pump alarm go off and explained to the gentleman who answered my phone call what was…read moregoing on and he said it was a septic problem. They sent someone out to tell me that I needed to have a plumber fix it. They charged me $75 to have someone come out and tell me that they couldn't help me. One of the managers refused to reverse the charge. Bad customer service to diagnose the problem over the phone and it not be the issue. Won't be recommending them to anyone anymore.

On time and very professional. Answered all my questions and gave some honest feedback on how to…read moremake things easier for the next time a cleaning is needed, as well as reminders on the "do's and Don'ts" of septic dumping. Prices were very reasonable as well ($250 for a dig and pump service)

I called expecting the original owners but was surprised to learn they sold the business. Unsure if…read moreI wanted to trust the new owners I decided to give them a try for just a routine pump out. He arrived alone, on time and did a thorough job. Didn't leave a mess either. Note This company charges a debit or credit card use fee of 3%.

Rick Aits was fantastic to deal with and did a great job. Another septic company was originally…read morecontracted to do a repair and left in the idle of the project and never returned my calls or emails. Rick came out, showed me faulty work, and made the necessary repairs in less than a week at a fair price. He was easy to deal with and extremely communicative. He texted me the date before each visit to let me know when he was coming, explained everything, and even printed out country records for me of my system. I wouldn't use another company even if they were half the price.

We had amazing service from Hayden. They were able to come out and pump our tank within hours of…read moreour call. Our service person was so kind and explained the state of our system and gave us a new recommended maintenance schedule.

I called with an unknown issue with a septic alarm. I contacted Hayden's via Yelp, they responded,…read moreand in less than three hours the issue was diagnosed, discussed, options were given, and everything was resolved in less than three hours! From my initial call! three hours. they fixed it right then and there. No need for repeat visits or delays, they had everything they needed already with them. Granted it was just replacement floats, and re installation labor, but they didn't try and sell me all new everything. Honest, kind, and professional. Try and find that around here these days! Like I said, A Billion Star review.

Found this plumber through a Yelp project. I needed to add a new water supply pipe and a drain line…read morefor a new machine. Raheem was easy to work with, finished the project on time and on budget. I do recommend them.

From the owner: "I’m a handyman plumber. I replace sump pumps, sewage pumps, drains, and faucets in kitchens and…read morebathrooms, repair showers, and open clogged drains using a snake."