I went and got laser done yesterday and the tech started lasering before I could put my safety glasses on, she then lasered my CLIT, yes my clit... I about levitated off the table in pain, when I got home I realized she also missed some spots. Very disappointed. read more

SEV has cancelled my appointment 3 of the 5 times I've booked with them. Cancellations happen same day with no warning. In return, they constantly remind you how busy they are, make rescheduling difficult, and will charge customers if they don't keep their appointments, but give no apology, accommodation or added service when they cancel on you. "Broken machines, maintenance, staff called in sick"This prevents the expected results as it takes weeks to get a new appointment. Don't go here for hair removal. **update! My most recent visit the front office staff wasn't happy that I wanted to address my service and cancellations so made my appointment difficult and had me wait 30 minutes for a 4 minute treatment. I'm so upset that I bought a package and still have treatments left. I'm looking forward to being done with this package and will find a better med spa for LHR read more

The front office service is comprable to a fast food drive thru. The nurses have always been lovely. The prices and promotions shown online may be being advertised erroneously and not honored. Will be checking out laser away closer to home. read more

IT WORKS! Highly recommend SEV Laser! I was stressed looking for a place to go to for my laser hair removal and was hesitant after reading some of the reviews online, but I went for it and it was the best decision ever! I scheduled an appointment online. I did have to reschedule a few times, but the staff was extremely accommodating. They were very responsive and helped me find a new date right away. They're located in a small strip mall with a small lot so get ready to wait a bit for a parking spot. I'm not sure if there's a lot of street parking, because I got lucky with parking when I went. Now to the important stuff....the laser treatment!! I've undergone one session so far and I've already seen such great results. You're not allowed to shave until 7 days after your treatment, and when I shaved for the first time the hair fell off (in a good way). I usually have to shave every two days, but it's been five days and I still don't have any hair growing. I'm extremely pleased with the results. I highly recommend going here for your laser hair removal needs!! So happy with SEV laser! read more

*DELETING A STAR: Due to LARGE amount of hair re-growth everywhere - after over a year of treatments!!!* To start off, I usually don't review, but found it necessary to...due to all of the issues I have had :(. I want so badly to love this place, but its hard to deny all the issues I have had. As reference, service purchased is women's full body. First issue: when I set up my initial appointment, I was told that the doctor would call for evaluation. I had to follow up as the doctor had not been advised of my upcoming appointment and it was now less than 24 hours before and I did not want to run the risk of being denied service. Personally, I don't think I should be the one reminding them of their due diligence or pre-appointment requirements. They didn't even have record of my appointment in their system. Once the doctor finally called, he asked me about 3 questions and was very short and rude. I get it, it was about 7p and probably past his shift, but I am paying decent money for these services! Second issue: while my protective eyewear was being removed, the nurse zapped my eyebrow, burning part of my eyebrow hair off. She also denied it even happened...frustrating. Luckily, it wasn't my eyeball that was zapped! Third issue: during one of my sessions, the nurse missed one of my arms. I noticed after about a week and a half after my session due to the substantially longer hairs on my left forearm vs. my right forearm. At this point, I was still forgiving as it's human error, and it can happen. Fourth issue: I purchased my second package of 6 full body sessions at regular price and unfortunately, pricing changed less than two weeks later. I asked if the new price could be honored due to the recent purchase and was denied. If it weren't $500, I wouldn't have been as upset about it. Fifth issue: after about 8 visits, I still was not seeing desired results and had to basically beg for the settings to be raised. This time, it was a different nurse. She was very efficient, professional, and understanding. She made me restore a bit of faith in the company. She has a thick Russian/Ukrainian accent, but easy to understand and very kind. Due to her understanding, I was finally getting results! Personally, she's the only reason I'm giving them a two-star rating. Sixth issue: my tattoo was zapped by the laser. By the way, this is very painful and I now fully understand why they are very strict when it comes to body art/ink. I was swollen for about two days and still have raised skin (maybe a scar?) from the incident. Seventh issue: I don't like to be bare (down there) and if I don't tell the nurse performing the procedure to aim for growth (laser an inch away from the hairline), the bit I have seems to keep shrinking and is now lopsided/patchy-not cute. So if that matters to you, make sure to keep letting them know the area you don't want touched! At this point, my next visit will be #12 and might still have to continue treatment as the desired results have not been achieved. 18 sessions seems very excessive and it would have surely been more had I not been so adamant on increasing the laser intensity. read more

SEV Laser - I have to start shaving my arms again! - Laser Hair Removal Near Me - Calabasas, California

I've been with SEV for 2 years, after trying other places. They are literally amazing. The staff is all so friendly and helpful.

This company is a scam. I had a medical emergency and was unable to cancel my appointment due to be critically ill with COVID 19 and they still charged me and refuse to refund me. This is outrageous. read more

OMG! I can't recommend this place enough! I can't believe that I haven't done this sooner. Highly, highly, HIGHLY RECOMMENDED getting laser hair removal instead of waxing or shaving! read more

I have to start by saying I am probably one of the pickiest clients because of my history as a laser RN. My first experience here was not perfect, I felt the nurse was not that knowledgable in laser hair removal. Because I've had many laser treatments, my hair is very thin, and needs the right settings to really work. I ended up with a lot of missed spots and hair that did not fall out. I called SEV laser and they fit me in for a quick touch up to get the areas that were missed. Shiela was very knowledgeable and made sure to try a few settings until one actually worked. She was very thorough and did a great job. Even with the few kinks on my first appointment, I had to give them 5 stars for the good customer service and Shiela's great work. Will definitely be going back! read more

Not a good experience! These days people are looking for more convenience, instead of making everything so complicated, too many phone calls, texts, video calls, forms to fill... I had an appointment, after all those calls & everything ,They cancelled my appointment couple hours before the time, because their machine's broke! And wouldn't be able to make another appointment. Whereas, they charge customer for at least $50 if customers do the same and cancel their appointments. read more

Half way into my sessions and already seeing such great results. My lasered areas look brand new lol. Also, i recommend Maggie she's great!

I was referred by a friend (ROSIE) & course I referred my sister (JANET) & we both are very happy with the results, I only wish I knew about this "laser hair removal " in my twenties. Nevertheless it's a clean place, great prices & btw I've read the reviews. It's definitely not a scam lol. They tell everyone ahead of time IF YOU CANCEL YOU STILL PAY. So please don't act surprised . The girls up front are pretty busy booking appointments , I engaged in a conversation 1st & they both turned out to be delightful. Please people reviews can make or break a business try to be kind read more

I'm Italian so my hair grows in thick and dark. everywhere. If I shave my underarms at 8 am its already grown back by 7 pm. I would constantly be self conscious about wearing certain tops or the darkness under my arms. I got a groupon to SEV for two small areas 6 treatments. I chose my upper lip & underarms. The first picture is a couple hours after I shaved, before my first session. the second picture is a week after my first session, I don't even need to shave under my arms now for multiple days at a time, and the darkness is already fading away!!! Amazing results!! very professional staff. It feels like tiny rubber bands snapping into you. Its not unbearable just discomfort and then it's over. Honestly only takes about 10 minutes! The entire time the esthetician was checking on me asking how I felt, about my skin type, tanning history (from my pictures you can see I have a bit of a tan and sun exposure). Really wanted me to feel comfortable and answered all my questions. It is very difficult to make appointments however because they are SO busy, must plan in advance! The front desk receptionist booked my next two appointments ahead of time so I wouldn't have that problem again! After reading other reviews I would like to point out the obvious that laser hair removal really isn't for everyone and all skin types. they make you do a consultation with a nurse to talk about your previous history, medications etc. beforehand... read more

SEV Laser - Before 1st treatment - Laser Hair Removal Near Me - Calabasas, California

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This was by far the best laser experience. My nurse was so nice! She made me feel Totally comfortable . The laser hair removal was fast and painless. It is also very affordable. I have already made my next appointment. read more

SEV Laser - Hallway - Laser Hair Removal Near Me - Calabasas, California

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Went in for my very first time ever getting laser I was very impressed. The front desk girls all very sweet and professional super helpful. I got inside and my nurse Sheila walked me through the whole experience I was pleasantly surprised no pain and it's very fast I would recommend anyone wanting to get laser to get it here it's VERY clean. read more

So this is a purely aesthetic review. Based on that it would be 1 star but I don't have any complaints about the services, hence the 3 because it's not the employees fault. I just can not wrap my head around how you could change something that was 10000 times better before!? It's all about the vibe and energy and the new decor/construction is horrrrrrible. I was shocked when I walked in after it being under construction to find an unwelcoming dark business office from the Brady Bunch. I thought it was a joke and they had just thrown together a cheap stage room for the time being. The space feels half the size. The dark wood paneling makes the vibe heavy and outdated. It looks like a before stock photo of some old leasing office. I can not believe someone approved this or would spend any money to make it look like a space from 55 years ago. Their original aesthetic was night and day compared to what it is now. It went from a signature look that was airy, open and calming with the chandeliers, floral walls and soothing colors to something that is the total opposite. I understand if they wanted something more "gender neutral" but there are so many ways to do that without it looking like some grandpa salesman waiting room. So sad. It looks like a completely different business and not in a good way. They use to be one of the best looking spaces. If I hadn't already been going to them the aesthetic alone would make me walk out. It makes absolutely no sense. read more

Was a bit nervous as it was my first time trying laser. Was tired of shaving my neck and the back of my neck as I have sensitive skin and this seemed like a great alternative. Super friendly staff when you walk in and a cute little lobby. Sheila was great and a breeze to work with. She explained to me all the details of the treatment and made sure I was as comfortable as possible. Cant wait to see the results. THANKS SEV read more

SEV Laser - Waiting area - Laser Hair Removal Near Me - Calabasas, California

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Great service! The made me feel relaxed and comfortable from the moment I walked in the door.

Very accommodating and also dog friendly so that's a plus. Ari is always patient and flexible. Sheila is very knowledgeable about hair removal. I'm very satisfied with my results. read more

SEV Laser - Zeke and I at SEV for my laser hair removal. - Laser Hair Removal Near Me - Calabasas, California

It is a super hit and miss experience with the nurses. I believe the woman I got today was named Sheila, she's the older nurse at SEV and was extremely upset with me and rude when I told her I only needed a touch up and not a full treatment. She kept insisting I do full treatments and when she finally gave up and said okay to the touch ups, she was very unhappy. The following touch up areas (underarm and knee caps) were so painful I have to assume it was intentional. I told her repeatedly that it was hurting too bad, I was crying on the table and she just kept going. I insisted that she turned the setting lower for my Brazilian which I then felt nothing at all, I also think this was intentional. I told her I couldn't feel anything and she just did a super lazy job finishing that area (even though I'm sure it didn't do anything). Horrible experience so I won't be going back. Even though some nurses are great I can't gamble on that every time I go in for a service. read more

I went here for multiple sessions of laser to keep my laser appointments on time and every time I would get "greeted" or should I say confronted with MAD attitude at the front desk. They make the whole experience so awkward and unwelcoming you almost don't want to be there right when you walk in. The nurse techs are sweet that's why I kept giving them a chance. They gave me a different tech EVERY-TIME (even though I asked to stick with a specific two) who did not know the correct setting for my skin. First it was too low and wasn't working, then too high and irritated my skin. Highly unorganized and they charged me $406 for my last session with no discount (though they claimed I would get one) and that's not even close to full body. Flawless and Laurete charge $230 for almost full body and are actually high end salons. DO NOT GO HERE. There's much better options out there. If I'm spending hundreds of dollars I don't want to be treated poorly by penny etiquette from FRONT DESK STAFF. I'll take my business elsewhere. NEVER going back. read more

I always have an AMAZING time here!!! I think I finished up my 3rd session with Sheila and she made me feel 100% comfortable during the whole process!!! She even answered questions that I had about the skin tightening services that they offer! I definitely believe that it is so important to invest in yourself and to pamper yourself, because YOU DESERVE IT!!! read more

This is my first Yelp review! Had my first appointment today and was very impressed. The staff was very organized and made me feel so comfortable. As far as the laser process itself, I expected it to hurt less than waxing, but it ended up not hurting at all... for me it was literally painless (and so quick). 10/10 experience! As far as results, I'll obviously have to wait to see my progress after a few more sessions. read more

Had laser session with Lauren, made me feel comfortable, great experience and professional.

I've been going to SEV for about 4 years now! Sheila is the absolute best! I've always gone to her! She's so sweet and my results have been great! I had really dark and coarse hair and it's taken a while to get it down but it's been going great! Shiela made me feel super comfortable when I first started my full body treatments. I will always go to SEV for any laser hair removal. read more

I loved how nice there were, they make you feel super comfortable from the moment you walk in, it was my first time and let me just say it was great and definitely coming back. read more

This is my second Groupon deal for laser hair removal. They are very courteous and service is good. The laser machine also blows air which helps relieve that burning sensation as it blips away at the hair follicles. After 6 sessions the second time, I can forget to shave and not have any problem displaying my underarm. I would go back but the locations are a little inconvenient for me at this time. Maybe when I move closer, I will resume more sessions for my legs. From one hairy lady to another, take care of those hairy problems and it will blow you away! No more insecure problem-hair days! read more

This place is amazing!! As a first time Laser gal, I was so impressed with the professionalism and comfort. I am so happy with the reception team. Ari and Raquel are so accommodating and thorough! Shelia is the best. I can't think of a better place to recommend. You will not be disappointed. Did I mention that I am almost hairless after 1 treatment? I have thick coarse hair and would get a lot of razor burns when I shaved my bikini line. After one treatment I feel confident in a bathing suit!! Love this place!! read more

Ari is the best !!!! I spoke with her all weekend since making my appointment she answered all my questions no matter how dumb & really truly worked with me in regards to scheduling. Everyone here...i mean customer service is A1 the nurse was SO polite & concerned about my pain levels which i appreciate. literally painless i can't believe i was scared but Sev Laser eased my pain read more

SEV Laser - Laser Hair Removal Near Me - Calabasas, California

I'm currently on my third laser session here at SEV and I'm so satisfied, I've had such great experiences each session and have seen significant progress. Thank you to Danilella, she's so professional, comforting, and knowledgeable about her work. The procedure is quick and painless, booking my sessions is never a hassle the front desk takes care of you! read more

Terrible customer service. Front desk is very rude. I wanted to give this place a chance but I have had 2 appointments canceled on me last minute. I have a very busy schedule and make sure to clear my schedule way in advance so that I do not ever have to cancel an appointment. In the event that you do have to cancel don't expect to rebook that appointment within a reasonable amount of time. You'll have to wait another 6 weeks. They absolutely lost my business and recommendations after they decided to cancel my appointment with less than a 12 hour notice due to "machine malfunction." Called in to reschedule and front desk seemed annoyed that I was questioning why my appointment was canceled so last minute. Go somewhere else. There are so many other laser hair removal places with excellent customer service. read more

The appointments are quick and easy . I bought a Groupon and that was a good deal . They use the latest greatest laser machine no need to apply a gel prior to laser . It's super fast and painless! Conveniently located . I highly recommend. read more

After 12 treatments I still have 60% of hair left. Also, I had 5 treatments at another location prior to SEV Calabasas. 17 total! The staff is rotating and each visit I am told to make my appointments sooner or spread them out. I can never get a clear understanding of what is necessary or best for my treatment. I communicated during a few appointments to my nurse that I am not experiencing hair loss at all on my bum and hardly on my labia despite being serviced for a Brazilian and was told those are tricky areas. I was seeing hair reduction in these areas prior to being treated at this location. Till two appointments ago a new nurse (new to me) said that's unacceptable and would make a note to treat the whole labia, spread parts and all. Why was that not happening before? If someone is paying for a Brazilian treatment which includes bum and labia why not treat those areas in their entirety from day one for optimal results? I feel my time and money has been wasted by constantly informing me to switch how soon my appointments are. When extending them as instructed by sev staff my hair grows back. When shortening them it doesn't grow back as fast in underarms or bikini area but either way I still don't have any results for bum or labia. I've emailed the business for an honest answer inquiring whether my progress can be improved or if I am simply not a good candidate for hair removal. I have yet to hear a reply after two months. read more

Such a lovely place! The girls at the front are always so kind to everyone. Saw amazing results after one hair removal treatment! Can't believe I waited so long to finally do laser hair removal (recommend doing it in winter so you can stay out of the sun easily) I did it in the summer and had to stay out of the sun not much fun...great place. Great deals on Groupon too! Thank you Sev laser. :) read more

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Update: 3 Weeks into my 1st Session Brazilian) and I couldn't be happier thus far! The little hair that did grow back fell out within about a week and whatever tried to regrow after that is sparse & very thin! I'm in shock! Almost all the hair on my mound & bikini side pieces are almost completely bare after only the first laser treatment!! My next one is this Friday, I'll be asking for them to concentrate more on the hair on my inner labial folds as they're still incredibly abundant, thick and stiff there. I totally feel all the places the laser went has successfully zapped the hair follicles. Can't WAIT for my further sessions, can't imagine it getting better than this!! I have dark skin, was concerned about the appropriate laser form me & scarring- it's not an issue over at SEV!! Perfect setting!! read more

I love SEV! I have been waxing for over a year and I finally built the courage to try laser 3 months ago. My only regret is not doing it sooner! The treatment is quick and painless!! My paperwork took longer than the actual procedure. I did my bikini and underarms. The facility is beautiful and the receptionist is helpful. The RNs on staff made sure I was comfortable and talked me through the whole process. I will be back for more treatments! Thank You SEV! read more

Quick, easy and painless. Great prices and pain free machines- that REALLY work! Love love love

I had a a amazing experience here. They got me in two days after calling which is so quick for how busy they are, they were so friendly and accommodating and my nurse was the sweetest woman ever, she made sure all my questions were answered and I was comfortable through out the whole session. Definitely recommend! read more

STAY AWAY!!!!! Horible service. I went to get Brazilian laser treatment and regretted it. Ended up with red irritation and my doctor told me to discontinue laser treatment. After going only once of 6 treatments i called to cancel the rest of my treatment. The manager Ari refused to give me a refund and request i send pictures to her! I told her that was not appropriate especially because laser treatment was done in a private area. She then recommends i can go show their nurse my burns/irritation so i can get "ointment and they can give me vouchers for other laser treatments." Really??? That doesn't solve anything! I dont want to continue to waist anymore of my time at this place. I dont want to have anything to do with this place. I just wanted my money back after not receiving good service nor receiving the other sessions i had paid for. read more

Go see Sheila for any laser requests! She is the sweetest and makes you feel so comfortable. Also, Ari at the front desk is on point, professional, and follows through on all requests. They are moving to Calabasas but it's worth the drive for these two! read more