I have lived here for couple years now and have my own business that utilizes this office almost…read moreevery day. I have never had a bad experience. In fact the service here is always great, regardless of who is working. I'm so happy to have reliable resources for my business and can count on our local postal service.

This small post office does what it can and seems to hit all the marks of a typical post office…read more Stamps? Check. Boxes and envelopes? Check. Parking? Yes, but it is not the largest. Street parking is close. There is a street side drive up mailbox for those really in a hurry. Post Offices are things that I can imagine will one day either be consolidated or completely turned over to our robot overlords, but for now, it is nice to know that I can place my quarterly tax returns and know that it will get to the destination within a day or two.

The Ft. Thomas Post Office is a small branch but offers all the things you would need from the…read moreUSPS. Need packing supplies? They have that too. Friendly staff that is helpful and willing to answer your questions. Check the hours before you visit. They close for a lunch break.

Helpful staff and beautiful building. Parking in the back that I think is free. No complaints for…read morethis location. Everyone is very helpful. Mail carriers are top notch as I live in this neighborhood.

I had to overnight some packages for work and the girl at the desk was able to help me do so…read morequickly and for less money than anticipated. She had quite a line and moved through it efficiently. This post office is worth visiting for the ambiance alone. It is beautiful and historic and feels like you are in a museum!

On what I can only imagine was one of the busiest UPS days of the year, Erica at this store was…read morewarm, smiling and super efficient. I was literally in and out with my return. Extra kudos to her for helping me fit my items in the envelope I brought with me, saving me the cost of buying new packaging.

Assistant Manager Jesse is worth his weight in gold. He personally assisted in the packaging and…read moretransport of a precious 50 year old piece of artwork. I have just been notified this evening that the art has been received in perfected condition and will be accepted for display. I want to convey publicly my personal gratitude to this young man for his care, help, and professional expertise. Thank you, good man. May you go far. Sincerely, larry mcpherson

Received a message to callback the post office, and wait for next available agent on the line…read morebut the line rings for a solid 3 minutes and disconnects. I tried several times. Why leave a message when you clearly are not going to follow through? It is what I'm coming to expect from their employees since they left my passport on my porch in the rain yesterday to be ruined!

This is possibly the worst post office in any place I've ever lived - it's a dinosaur. They…read morecontract the carriers and the lack of attention to detail is astounding. Carriers will not take outgoing mail so you have to physically go into the post office to drop your mail in the outgoing slot - one of the actual USPS staff inside recommended that I do not use the blue mail boxes outside due to theft. Unbelievable. Wish we still didn't need USPS, but because we do and because they know it, customer service doesn't need to be number one for them.

Newport is a city in Northern Kentucky and part of the greater Cincinnati metropolitan area…read more We were in town for a wedding at Rivers's Edge at Newport landing. We stayed 3 days/2 nights at the Hampton Inn & Suites Newport Cincinnati and also spent some time at the aquarium. Newport is home to all kinds of shops, entertainment, and restaurants in the area. Some of our favorites places in Newport are: -The purple people Bridge -Newport Aquarium -Newport Music Hall -Newport on the Levee -Campbell County Courthouse -BB Riverboats -St Paul's Episcopal Church -Hofbrauhaus Newport Newport Websites: www.kentuckytourism.com/meet-me-newport www.meetnky.com/cities/newport www.newportonthelevee.com www.newportky.gov

Way newer than Oldport, and a little newer than Middleagedport. Not to be confused with Nudeport…read morewhich is way sexier. This is a pretty run-down Northern Kentucky suburb which is a bit like stepping back in time. I'm not saying that Cincinnati is a very fancy city by any means but you do feel like you go back 10 or 20 years in time when you cross into Northern Kentucky. Newport is one of the Heartland towns up here in nky along with Covington, and I like coming here for Dixie Chili mainly, which is really awesome, but Starlight has a very different opinion and she totally freaked out when she came here with me in a way that I've never seen her freak out before. She did not appreciate what she thought was somebody coming to actually attack me. It took her quite a while to recover from it. I will never forget it.

The people are very helpful and patient. They take a lot of Amazon returns and help people find the…read morereturn information on their phones.

Kal went above and beyond at this location when I had mislabeled a package, he had set the packages…read moreI was attempting to return aside until I returned back to the store with the proper label for one of them. It was a mistake on my part, but he was more than glad to assist, and I was very appreciative.

The bad- I used to take all of my Amazon returns to this location. They often had a line out the…read moredoor with the majority of customers processing Amazon returns. After they began forcing everyone to use the kiosk, I had an issue when I scanned the QR code the screen told me to see an associate. I got back in line and when I got to the counter she 'scolded' me and told me I should have used the kiosk. I let her know it said to see a worker and she huffed at me and shook her head. The next time I took a return in, they were demanding that everyone use the kiosk. Each person they waited on got the same speech- did you try the kiosk?! I definitely got it, they do NOT want Amazon returns at this location. I take all of my returns to Kohl's when given the option. The good- my daughter had an Amazon return last week. She was not given Kohl's as an option and her only choices were the Amazon store in Clifton or the ups store. She's had the same experiences with returns at this location and was leery about getting yelled at, but we decided it was closer. There was no one in line but we went to the kiosk and it worked! The person at the counter actually thanked us for using the kiosk. Basically, I believe this store is lacking in customer service. So many people have issues with technology and don't know how to proceed only to be scolded once they're there. I agree with another post that they should put up a sign stating 'No Amazon Returns' if they're going to continue treating customers this way. I've worked in customer service for 2 decades and was always told it takes 10 positive comments to make up for 1 negative.

I called today about Notary services. At 8:30 am I called to asked about availability. They told me…read moreit was available until 3:30. Asked if I needed to make an appointment. They said no. I walked in at 2:30 pm ( as I said I would) with a need for a notary and shipping of a very important document. I was greeted with "Oh sorry! She left ". A cross town journey entailed on to be turned down again and again. In the pouring rain no less. Finally found a notary. BTW, MY BANKS PNC AND 5/3 refused. But they had good reason and really helped me. Long story short, UPS SUCKS AND LIES!! They need to take appointments and call people with unavoidable cancellations. If truly unavoidable. I am a notary. Not that hard if you can add 2 digits. If you require services at the Glenway UPS, call 5 minutes before you get there. Or you may be screwed.

this man has hours posted. I've walked past there plenty of times & seen him in there. However I've…read morealso went there 4 different times during the open hours he has posted on the door & he's not there. I've never even seen a customer so not sure what this place is really up to!

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