Super thankful to Rowena for all of her help! Rowena was…read morequick to help me find an apartment, and was nice

Rowena was extremely helpful, kind and compassionate. She's a true gem and I thank her so much for…read moreher assistance throughout the application process.

I lived there for 55 years, and I must say that I wouldn't leave it even if I could. The neighbors…read moreare all wonderful, and so is the staff.

Did a whole lot of growing up here when I was 14 15 years old back in 1974 I am still friends with…read moresome people that live there back then it was a good time in life

I lived here for two years and was the only person in my 1 bedroom apartment…read more I liked living here because the unit was more space than I needed, it had a large balcony to walk out onto, and the property manager Zulma was really great. However, I did have issues with the people who lived there. The people are noisy and make a mess (animal pee/poo, food/trash on the ground). The people need to have more respect for the place where they live.

Muy mal, estuve llamando y enviando correos electrónicos para agendar cita y nunca respondieron el…read morewedsite que tienen no sirve igual

This apartment complex is very unsafe. I was visiting a friend and noticed a suspicious male…read morewalking around trying to open apartment doors and windows. Management needs better security features to prevent further incidents like this from happening again. Families and children have the right to feel safe and secure when walking around the apartment complex.

I usually don't like posting reviews but overall living here has been a pleasant experience…read more Maintenance team is great and work orders are completed and the property managers responds in a timely manner. Besides the rents being too high in my opinion I would recommend this place and have to other current tenants.

There is no worse place in all of San Fernando valley to live. This is a bug infested water leaking…read moreslumlord managed bad bad place The bugs are the absolute worst. There is no bug problem here. It is a bug infestation LA county health inspector failed my apartment three different times for bugs. He told me the only way to get rid of bugs in this property is to vacate it and burn it down. They just gave me $5,000 to move and I'm sure they don't appreciate this review

I am a current tenant at this building I would advise people not to rent here. Maintenance and…read moreupkeep are non-existent. someone constantly urinates in the elevator it doesn't get cleaned right away and it's very unsanitary. they're a lot of bums that walk through the building breaking into cars. The maintenance worker gets away leaving garbage around his unit while management always sends out threatening emails to tenants if they're seen leaving garbage in and around the building. The maintenances worker here does his job poorly it's Horrible .The maintenance worker also gets away with smoking cigarettes in his unit​. I know this because I live in the unit above him and it smells constantly like stale cigarette in my bedroom, closet and bathroom I've sent numerous emails I never gotten a response and nothing has been done. The gate system is a sticker on a windshield that opens the gate but this system is constantly malfunctioning. Gates don't open so we have to go around the building to the other gate that's on the main Street and that causes significant amount of traffic when one gate is not working. Very stressful when you're trying to come home from work and your gate don't open. The replacement sticker will cost $200. Any type of complaint or repair that you're going to have while you're living here will be ignored or poorly done.. I hope this helps. ​

the previous review by Hanna L. seems to be rooted in a blend of classism, racism, and inaccuracy…read more it was left when the manager was PREGNANT, which, unlike the other reviewer, I was AWARE OF because I see Veronica as a human being. if you want to know what she was doing a year ago, she was being denied maternity leave during a global plague. if you begrudge her leaning on her family for help while caring for a newborn during a time of crisis, you're an asshole -- and if you treat people well, they usually treat you well in return. I'm *not* an asshole, and Veronica has been reliable, helpful, and trustworthy from the start. Sure, there aren't a lot of fancy amenities here, but there are literally TWO laundry rooms on site, we do have parking, and they definitely allow cats, so idk what that person was even talking about -- and insulting Veronica's intellect was just nasty. I taught college while living here and the reviewer's intellect is the only questionable one in this situation, bc how on earth do you live someplace and not know that there are laundry rooms on both sides of the building? ‍did you even LOOK?? yes, the overall company that owns the building isn't my favorite -- partly for the way they treat their employees -- but I've had worse landlords. that review was clearly left by like, a gentrifier that felt entitled to a luxury apartment and who has some kind of personal issue with the manager (edit: based on their other reviews, the personal issue is literally just racism). if you wanted a pool so badly, why did you move into a place that didn't have one? like, if you didn't come look at the place or ask questions or check out the town before you moved in and then didn't like what you got, that is 100% on you -- and if customer service people in San Fernando aren't bending over backwards for you it's not "because you're white" (I'm white too), it's just bc of your personality.

This is one of the worst apartments you can live in around here. No amenities whatsoever. There is…read morea place to wash here though....but it might not be open when you need it. The manager is inconsistent and doesn't open it just because she "feels like it". If you need a work order done, be ready to put it in the system multiple times and wait multiple days, weeks, or even months to get it done (if it ever gets done). It is really bad here during the summer. A lot of tenants left this past month and there are alot of vacancies for a reason! The apartment sucks but the management sucks more! They literally think they're the "owners" when they're just the manager of these apartments.

I really enjoy living in this complex. Monica is great, very professional and trustworthy. She…read moregets things done in a timely manner. Monica made my move so easy, and made me feel right at home the 1st time I came to look at my apt. The complex is always clean, from the pool area to the laundry room, everything is well taken care of.

Neighbors are really quite and kind. Really Calm place to live I would've given it a 4 star but the…read moremanager is sneaky and not straight forward.I got kicked out and don't even know the reason. Other then that she's helped with any issue with my apartment and responds reasonably timed.

Housing here is brand new. It is 19 units or so, owned by Akenazy Development. Construction is…read morenice. Management takes several applications and chooses who they wish from the pile. Early in my stay I was prescribed a therapy animal. They made the procedure impossible and finally approved it two months later (with stipulations, which is illegal) once I had to get the housing authorities involved. They ask if you have pets in the application. At the time I did not, but they were insistent I was lying. By law, therapy animals are not considered pets. Be warned: if you have an assistance animal they will find a reason not to approve you. Most probable they will tell you an earlier application was approved. I have filed a complaint with the Department of Fair Employment and Housing. They have accepted the complaint and it is now going to legal. They also have a program for the homeless here. 11 units are used by the DHS & DMS. There is even case manager with an office onsite. They keep it very secretive which caused me to be concerned as I have two children. I asked verbally and wrote a letter asking they provide information about the program. How many homeless are housed per unit? - What is the turnover rate? Any restrictions about criminals, specifically sex offenders? - They refuse to answer anything. SK Management Apartment Manager Christopher Galdamez. 818-581-2885 124Harding@skmonsite.com Benefits Entitlement Services Team (Homeless Housing Program) Leepi Shimkhada 213-240-6582 lshimkhada@dhs.lacounty.gov

I read the review from Jon R., someone who doesn't even live here and felt that I needed to speak…read moreto it. As a long-time resident of Hansen Village Apartments, 13 years, I have yet to encounter a savage or animal (unless he means the 4-legged kind) living here. What I do have is a plethora of nice, caring neighbors in a peaceful and friendly community. The property is very well-maintained, from the laundry room to the landscaping to the units themselves. Mr. Jon R. states that there are people screaming , hollering and making noise well into the night, every night. I wonder if he's speaking about his neighbors that adjoin his wall and not our complex (separated by a fence, landscaping and a parking lot) because this has not been my experience. I walk my dogs, day and night (as late as midnight or 1am) and aside from the occasional loud tv, crying baby or the sprinklers, you can literally hear a pin drop. Perhaps his complaint is about the residence on Gladstone (behind his complex) that throws a party now and then with live music and an emcee/host? A lot of cheering, yelling and laughing goes on there but we all know it's a party so no one complains. No housing is without its bad apples but the many good ones here far outweigh the bad. I would suggest that if Mr. Jon R. is having issues with our complex, he walk over and present them to the Manager, Mr. Williams, or his staff. Also, writing a review about the apartment complex without actually living here is both wrong and irresponsible and labeling its tenants as loud, filthy animals and savages is reprehensible and vile.

From the owner: We are a private, gated 116-unit community offering studio, 1 bedroom, and 2 bedroom apartment…read morehomes in the foothills of the San Fernando Valley. With beautiful landscaping and a friendly community, Hansen Village is a great place to call "Home."