My family and I had the best experience at The Griffith Apartments! The Griffith Apartments is set…read moreapart by excellent customer service, cleanliness, fantastic amenities, and a quiet community. Customer service: Steven is a fantastic manager! He is on top of the community's needs and is very responsive and accommodating. He is serious about the quality of service. Manny is also super helpful! Steven and the team also host various community events throughout the year (e.g., BBQs, movie nights, etc.). Enrique is the best handyman out there! You put in a service request, and he is there almost immediately. Cleanliness: This is an actual team effort! Monica is always around cleaning with a smile on her face. Also, I've seen everyone from the team picking up around the place. The building always looks pristine and smells fantastic. Amenities: The amenities are wonderful! Everything works! Lol! They are perfect for inviting your friends and family over for a nice gathering! We have had a few parties by reserving the lounge, and it's a lovely area for entertaining. Quiet and safe community: The residents are respectful and pleasant. The units are quiet. We never heard any other residents! The walls almost seemed soundproof because we never had any noise issues in our unit in three years. Also, this is a gated community, and they have cameras and security. We always felt safe here. It's also delivery-friendly. You can create a delivery entrance code for all deliveries or gatherings. Amazing! We love The Giffith Apartments and are so grateful for such wonderful service and a spectacular experience! It's perfect for singles and families! I will always recommend The Griffith Apartments to all my friends and family!

, the dogs don't do anything, they go to the toilet everywhere, the only place left is in the…read moreleasing office, I have reported this problem several times but it has not been resolved. Can you prevent dogs from going to the toilet near the entrances? I don't understand, you don't see what's going on, dogs are going to the toilet everywhere and no one is stopping anything or cleaning up this dirty smell of dog waste everywhere, people, children live here and so on, not everyone likes this toilet smell.

Recent maintenance request to replace the refrigerator water and air filters was done very timely…read more However, time was not taken to clear the line of air and run water through the water filter before use. The first time I used it after replacement, it first sprayed air explosively followed by a forceful gush of water before it flowed normally. Got water all over myself and the floor.

Listen here because this one is beyond deserved…read more This is the first apartment building we've lived in since selling our home, and I can honestly say the experience has exceeded every expectation. From day one, the property management and maintenance teams have been nothing short of exceptional. They are incredibly kind, approachable, and genuinely create a personal connection with residents--which is rare to find. Every maintenance request I've submitted has been handled quickly and efficiently, but what really stands out is the follow-up. I'm never left wondering about the status of a ticket--they proactively keep me informed every step of the way, which makes such a difference. A special thank you to Dana, the property manager, who has been amazing since coming on board. She is attentive, organized, and truly cares about the residents and the overall experience in the building. And Leonard from maintenance deserves just as much recognition--he is fantastic. Professional, reliable, and always goes above and beyond. There's currently some minor construction happening on the first floor, and I initially thought it might be disruptive--but it's honestly been the complete opposite. It's so well-managed and unobtrusive that I barely even notice it. The construction team is also incredibly friendly and respectful, which just adds to the overall positive environment here. All in all, this has been such a seamless and enjoyable transition for us, and I truly couldn't recommend this building more. It feels like home--and that says everything.

The leasing team, the general manager, and the service team have been great in showing us the…read moredifferent apartment options, preparing a clear contract, and getting the apartment ready for us. The Leasing Agents, Ricky, Chase, and Selena, were so welcoming and informative. Ricky took the time to show us around all the available apartments, Chase wrote out the contract and explained it to us, and Selena was so helpful in giving us local recommendations for the neighborhood. Alex, the General Manager, seems to have a great handle on this apartment complex. He came out and welcomed us home as Chase handed us our keys. The service manager, Mike, has also been fantastic. He came around, introduced himself, and made sure everything was good in our new home. I put in a call to the office about the a couple of minor things and Teddy and César immediately showed up to fix them. It was great! I already love it here.

Was debating writing this but people need to know. I lived here for about 2 years and the first…read morecouple months were great but the leasing office changes people every other month and management does not care about the residents. Fellow residents steal packages constantly, leave spaces dirty, and don't respect any rules. Not to mention the big cockroach problem. Dishwasher broke and it took 7 months and new maintenance man who actually wants to do his job, to finally fix it. Ceilings and walls are thin and don't expect anyone to be courteous when it comes to the shared laundry. The only good things was the location and ceaser the maintenance technician, he actually cared about getting the request done. I hope he gets promoted.

I feel pretty comfortable leaving an honest review since I've had the privilege of being here…read morealmost 2 years now with my pup The costs of living here: EXTREMELY reasonable, not just for the area, but with utilities, amenities included(gym, trash, laundry on site, parking lot) in comparison, I see places 500-700$ more expensive with not even all of those. I have probably one of the smallest units here, and honestly there's a place for everything. But they have bigger sizes in units if I ever want to upgrade. Workers: The property manager Grey is very personable and extremely communicative and odds are high if there's ever any issues, he noticed hours ago and was already on top of handling it and sent out communication to all tenants with updates/eta of fixing.The cleaning and maintenance staff are delightful and very hard-working.There is a resident cat and security guard, Isaac, who also works very hard to greet everyone and patrols our property for safety(pictures included) Building/Area:For an old building, there are barely any issues I dealt with. Consistent hot water and working, central AC has been my experience. When there was issues, the property manager is always on top of it and very communicative and offers accomodations. Plus, the location is great, with shops and restaurants in every direction and underneath the building. Police station is one block away and I feel safe walking my dog at night. Me and my pup are very happy here, if you're considering or need a place, I highly recommend scheduling a tour and checking out the units. We plan to continue our stay here for a while! :) Thank you again to all the hard workers here!

I recently moved out of my amazing corner unit apartment on the 6th floor . The apartment has…read moreawesome views of Montrose and the surrounding areas of downtown Glendale but we had to give it up due to life changes. Glendale Flats is close to grocery stores , restaurants and public transport . I am knocking down one star for the not so convenient parking situation, otherwise it's a great place to live in.

I would not recommend renting at this property. The elevator was out of service for more than 20…read moredays, and neither I nor my emotional support animal could safely use the stairs daily since our unit was on the top floor. I had recently undergone an MRI on my leg, and my dog was on pain medication for his legs, yet management provided no assistance, no alternative accommodation, and no rent credit for the time the building was uninhabitable. On top of that, I was unable to work because I run a photography business and need to carry heavy gear daily -- which was impossible with my leg condition and no elevator access. I had to temporarily move into an empty apartment I had just applied for since my lease was about to end just to have a safe place to stay and work while my belongings remained stuck upstairs. This meant hiring movers twice at my own expense, because the first time they could only move my clothes and work equipment. Communication from management was minimal and dismissive -- especially from the regional manager, Matthew. For tenants with disabilities or even basic mobility needs, this situation was completely unacceptable and extremely stressful. I will be filing a formal complaint with the Los Angeles Housing Department (LAHD) for habitability and accessibility violations. Additionally, if you don't want to wake up every morning to loud trash takeouts or struggle to sleep because of a nearby restaurant that blasts music on weekends (despite having no proper roof), I'd strongly suggest staying away from this property. Forget having your windows open -- noise is constant. Both I and other residents have called the police multiple times just to be able to sleep, since parties often go until 1-2 a.m., followed by trash collection at 7 a.m. directly under my unit. While I understand this may not be the building's fault, I felt completely blindsided when signing my lease. Future tenants should be aware of this, as it directly affects quality of life. Lastly, the building itself is poorly constructed. My AC unit and ceiling fan both made loud mechanical noises. When I filed a maintenance request, I was told that "every unit sounds like that." A few days later, the AC started leaking and required a part replacement -- confirming that it had been malfunctioning all along. Also they never properly clean the gym. They only takeout the trash and clean the bathroom, the machines and the floors are extremely dusty. I made mistake of wearing brand new white short there once and after they were so stained after using the dumbbells that I had to bleach them. I'm very glad I documented everything throughout my tenancy and only had an eight-month lease. Future tenants deserve full transparency before renting here.

Been living in this building for over three years now, and love this community. It's not perfect,…read morebut it's certainly a great choice if you're looking for a lovely, quiet, and safe apartment you can call home. The good (and not-so-good): ~ Area is safe and super close to shops and restaurants. ~ Americana and Glendale Galleria are within walking distance. ~ A movie theater (Laemmle) and a restaurant (Panda Inn) are on the ground floor. ~ Community spaces are always clean. Someone cleans it regularly during the week. ~ Occasionally, the elevator or garage gate would be out of order, but someone usually gets it fixed in a timely manner. ~ Walls are good and you won't hear your neighbor talking or watching TV (which is a huge plus). But since floors are the vinyl plank kind (except for the bedroom where it's carpeted), you can and will hear the steps from your upstairs neighbor. Unless your neighbor walks like an elephant, it is usually fine and tolerable. No biggie. ~ Finishes and materials, while modern, do not scream luxury or high-end (still look good, though, don't get me wrong). The good thing is that the building is fairly new, so everything is still in relatively great condition. Everything works in the unit, so there's little (if any) need for maintenance and repair. ~ When it comes to neighbors, it's a pretty quiet community. I've seen residents come and go through the years, and overall, the tenants here are a good bunch. Small families, couples, and working professionals. No loud, rowdy college students here. Just really good peeps. The best part of this place? Alex, the community manager. She is a ROCK STAR. From the moment I inquired about leasing to now (two renewals after and over 3 years living here), she has been nothing but a joy to deal with -- a true professional. She handles everything with ease, and quickly responds to questions and concerns. I have been impressed with her since day one, and she is definitely one of the reasons why I love living here.

It's a pleasure working with the team at Ten Ten everyone is so helpful and friendly . I…read morespecifically work with Joaquin as one of his vendors. Joaquin is always very courteous and professional.

We've had the pleasure of working closely with the Maintenance Supervisor, Joaquin Anaya at this…read morecommunity, and it has been an excellent experience. From a vendor standpoint, they are professional, responsive, and extremely well-organized. Communication is always clear, expectations are set upfront, and any coordination needed between maintenance and our cleaning team is handled efficiently. We truly value the partnership and appreciate how collaborative and respectful they are toward outside vendors. It's a pleasure working with someone who is proactive, solutions-oriented, and committed to maintaining a high standard across the property. Highly recommended.

I lived here for over 10 years. It was my first place in Los Angeles and was terrific to live in. I…read moreresided in a 1-bedroom unit, was waitlisted for a 2-bedroom, and then eventually moved into one about four years ago. The pool is nice, the laundry is not too busy on certain days (you just have to plan well,) and it's near Honolulu Ave, which has tons of restaurants and shops. You could walk down (only about half a mile), but that walk back up can be killer on a hot day. Maintenance has always been kind and responsive - Jeff, from my first few years, and Pablo, the last few. They are great guys. The things I didn't like include: being right next to the freeway (while convenient, it can be noisy and very dusty), how dusty my units got no matter how much I cleaned, and having to share laundry. In addition, the prep for the 2-bedroom was shoddy at best: the cabinet on the bathroom wall, for example, came off and so did the shower rod, which was replaced by a plastic one held up by tension. I was told they'd order a more permanent replacement, but over a year later, I still had the plastic one, which kept falling off whenever you moved the shower curtain the wrong way. My mom had to tape it together. Management can be hit or miss, and I must say, the rating I give now is a result of the move-out process. If I had to separate the experience of living here and the experience of leaving, I'd probably say 4 stars for the former and 2 for the latter. I rarely received responses about certain points of the move-out process despite emailing numerous times and calling and leaving a message. When I was trying to get a reference for my new place, management NEVER responded to my current manager despite her leaving numerous messages and emails. I was the one who had to call and was told that the new manager had to send a form. I'm not sure why Hillside management couldn't have just said that instead of ignoring the messages. I almost lost my new place because management here was so unresponsive. I emailed about the move-out walkthrough and my availability for that and was told they'd get back to me to set up a time by 5pm one day. Never got back to me. I was never told my prorated rent amount, and when I checked my Resident app, the full month's rent was deducted, which was rejected because I didn't have that amount in the account (having used it for a security deposit). I logged into my account again and saw the amount of about $380, which, doing my own calculation for proration (rent/30 days x # of days occupied), was about right, so I dropped off a check on my last day at the complex. The email I received the next day was that my rent amount "bounced" - which was the autopay of the full amount - and that I needed to pay $505. Using the formula for proration, I deduced that that amount was the prorated amount for an extra day of occupation + a $50 late fee. I was asked for a cashier's check. I paid that amount because I didn't want the rent to be even later. I drove there to drop it off and was there right before 5pm, knocked, but there was no answer - though I did see the light on. I have since asked for how the amount I paid was actually calculated because that was never made transparent to me. I take issue with the late fee, having never been informed of what the rent owed was. I was signed up for autopay, but on the first of the month the autopay was still set to the full amount, which they tried to take out. It absolutely disappointed, frustrated, and upset me to be completely dismissed as a resident - and a good one at that - for over ten years when I was leaving. The move-out process was already so very stressful, and the only one who helped with it was Pablo. I understand that maybe they didn't need to do the pre-move out inspection because they were going to replace everything anyway, but the complete lack of communication was confusing, especially about the prorated rent and the reference. I'll reach out to corporate to try to get an answer, but we'll see. Update: I was provided with an answer. I was charged an insufficient funds fee, plus the late fee. I wonder what the legality is of charging the NSF fee when they tried to take out the full month's rent amount, which I have a record of from my bank, instead of the prorated amount. So if you're moving out, be sure to cancel the autopay feature.

I lived here for just over a year, from 2021 until 2022. I absolutely loved my stay here. Detrice,…read morethe property manager, took great care of me from start to finish. I felt safe, I loved my apartment and the grounds were kept up really well. Maintenance was fast and efficient with the couple of minor problems that did arise, for example, a clogged bathroom sink. Never had a major issue here. The only reason I left was because I relocated to another state. In my opinion, it's one of the best complexes in the LA area and that's largely thanks to Detrice!

Salina has been incredibly professional, helpful, and supportive. When my daughter and her roommate…read moremoved to Los Angeles for their residency, Salina played a key role in helping them secure their apartment quickly. She guided them through every step of the process and explained everything clearly and thoroughly. She is always available when needed, and the organization, safety, and smooth operation of this apartment community are largely due to Salina's professionalism, strong management skills, and attention to detail. We renewed our lease again this year, and we highly recommend Alana Apartments to all of our colleagues and friends.

Thank you for your response. I just wanted to clarify one point: it wasn't a week later. We first…read morecalled to check the availability of the Sky Lounge and were told it was available for our event. Two days later, we came in to finalize the reservation, only to be told it was no longer available. My main concern was the lack of communication between the staff. The employee I initially spoke with knew we were planning our event in the Sky Lounge, but that information wasn't communicated to the rest of the team. By the time we came in to finalize the reservation, we had already invited our guests and made arrangements for the celebration, only to be told the space was unavailable. I appreciate that an alternative space was offered, but it wasn't what we had planned. Thankfully, we found another place that worked out even better. Thank you, and I wish you all the best.