This was the worst experience I have ever had with dog boarding!…read moreI signed up for the VIP service to board my dog for a few days. My dog was returned to me with a huge bloody wound on the top of her head. Nobody contacted me to tell me what happened or when. My Vet was not contacted and looks like No medical attention was given!! I had to take her to the Vet and due to an infection of the wound she required a medical procedure, antibiotics, and paid medication. I will NEVER use or recommend The Pup Camp - stay away!

Sooo, I took my puppy in today (Saturday) to have a temperament test done. He was there four hours…read moreto see if he was a fit for the center. Prior to today, I gathered all of the details for today's visit. The young lady stated the temperament testing was free, (I learned this was not true once I got there and signed my pup up for the day). (FIRST NEGATIVE) Prior to leaving, I had my own water bowl and water for my pup. The young lady said, oh no, we provide water for your dog. ALL OF THE DOGS DRINK OUT OF THE SAME BOWL. (I knew I should have gotten my dog and left then but I didn't). (SECOND NEGATIVE) At the conclusion of the testing, they are suppose to provide a physical report card of how well your pup did. Fast forward to the pickup. When they brought my pup out, he did not look like how I dropped him off (I'm not complaining about this because he was playing with other dogs.) BUT, he smelled like the other dogs ganged up on him and dumped urine all over him. Ohhh goodness, he was a stinky mess. I did not inquire about this, which I should have. (THIRD NEGATIVE). When I asked for the report card, the young lady goes, "oh I'm sorry, he doesn't have one because there were a lot of dogs today." REALLY?!? But you took my money with no problem. (FOURTH NEGATIVE) The moral to this story, there are too many negatives for the initial consultation so I will pass.

Chris is amazing. My dogs enjoy their walks with Chris. He's very flexible in his timing and very…read moreaffordable. I've used other dog walkers in the past and none of them compared.

Had an extended stay with family in the area and brought our dog along for the visit. Chris and the…read moreLYP team were great at providing daily exercise and even overnight sitting while we were away for a weekend. Our pup couldn't have been happier.

My two Bernedoodles were groomed by this company, and both of them sustained injuries during the…read moreappointment. My male dog suffered severe cuts in his private area, between his legs, on his belly, and even on his ankle. My female dog was also cut between her legs and ended up with infections in both ears due to the groomer, Crystal. She tried to blame these injuries on "matting" and refused to take responsibility, even going so far as to suggest that my male dog somehow caused these wounds himself. Immediately after the grooming, cones were placed on both dogs. Crystal herself acknowledged the cuts while she was still working on my male dog, but I didn't realize how extensive the injuries were until I examined him thoroughly after she left. While my female dog's injuries were less severe she caused an infection in both ears by plucking her ears with who knows what infected and dirty instrument after I explicitly told her not to! My male dog's wounds were far beyond anything that should ever happen during a grooming session. What makes her explanation even more unbelievable is that the worst matting was on his chest, yet there are no cuts there. Because of this negligence, we had to rush both dogs to the vet, resulting in unexpected medical bills for treatment and medication. Both dogs were forced to wear cones for an unknown amount of time until they heal, causing them unnecessary discomfort. The vet was shocked by the injuries and agreed that what happened was completely unacceptable. I trusted this business to care for my dogs, and instead they were harmed. To make matters worse, Crystal denied responsibility and gave misleading explanations. This isn't the first time I've had concerns. On a previous visit, another groomer from this same business cut my dog's paws. I reported it to Crystal (she claimed he was a rookie groomer) trusting she would be more careful moving forward. Instead, she caused even more serious injuries this time. For the high prices they charge, I expected professional, competent care. I chose this grooming service because of their glowing reviews, but my experience has been the complete opposite. The owner, Mike Bass, didn't even have the decency to return my calls after the incident. Instead, he chose to block my number. I should have trusted my instincts after hearing how rude and unpleasant he sounded when I first booked an appointment over a year ago. And to be clear, I'm not a one‑time customer. I've been using their services since August 2024. He even fabricated claims that I had gone through four groomers before his company and that I complained about all of them. That is simply untrue. My dogs are only two years old, and they had one groomer before Pup Scouts Annapolis. This business takes responsibility for absolutely nothing. They immediately sided with the groomer, who lied about the situation, rather than acknowledging the harm done. Their pattern is clear: deny, dismiss, and defend their staff no matter what. I even had to repeatedly text Crystal just to get an appointment after the government shutdown affected our schedule. If she no longer wanted to groom my dogs for whatever reason, especially since she lives far from us, she could have simply said so instead of harming the dogs to avoid future appointments. Future and current customers deserve to know that this business refuses to accept accountability and prioritizes protecting their groomers over the well‑being of the animals in their care. What Pup Scouts Annapolis calls "transparency" is nothing more than shifting blame onto pet owners and past groomers.

Great group of folks who love our little friends and know how to shape a team - love Pup Scouts!read more

I have been using ADW for about 2.5 years now, maybe longer. I LOVE that they take the time to have…read morean initial meeting, and note all the quirks of the pup. I LOVE that it's all women, it makes me feel 100000x more comfortable. They always go above and beyond. At least once or twice my girl has had accidents in the house (those puppy days) and they've cleaned it up! They keep a notebook at your house and you get a note each time - which is really nice to come home knowing she took care of all her business, or even if they noticed something concerning. I've even had one of the owners/managers text me immediately when they've noticed something REALLY concerning. I have a Furbo camera so I sometimes end up seeing them bringing her back into her bedroom, and it's clear they love her just as much as I do, and it's clear Annie loves them. I have sacrificed other things in my budget in order to have them come 4 times a week, and it is completely worth it for the peace of mind I get during the weekday. ADW was recommended to me, and I am SO glad. I don't think I could recommend them enough.

I have been using ADW for a few months now to help take care of my pup Lucy while I am working long…read morehours. I cannot speak highly enough of the quality and reliability this company provides. The girls are wonderful and always leave thoughtful notes describing the walks and playtime. They are also incredibly flexible- I have scheduled last minute walks several times when my schedule has changed and they were able to accommodate us every time! I highly recommend this company!

Do not hire this company to walk or sit for your dog. I have had an absolutely disastrous…read moreexperience with them. The first dog walker (CJ) assigned to me was stealing things from my home and the second one cancelled on me at the last minute, almost causing me to miss my vacation. Zero stars!

I have been using BWV since September and they are great. Very professional, reliable and flexible…read moreservices. Not once have they canceled on me (like the company I was using before had) and the prices are very reasonable. I highly recommend BWV for dog walking and look forward to utilizing their brand new doggie day care facility.

Lisa and her team have provided weekly pet care for my dog for almost 3 years. We are so grateful…read morefor their attention, care, professionalism, and thoroughness. We have never had concerns or issues with our dog in their care. I would recommend this business to all!

Updating my review. We have been with Maestro's Tail for over a year now and couldn't be happier!…read more Lisa continues to be very accommodating and provides a trusted service. Tameika has been my Tumble's walker and is a God-send. I cannot say enough about her kindness, caring, dedication, and stability. Tumble loves her! It is important to trust someone not only with my heart (aka Tumble) but also to enter your home and respect it as well. Thank you so very much Tameika and Lisa. You are angels. I highly recommend Maestro's Tail. You will be at ease with them.

Jen was very courteous and professional when she came for my consultation, and Milton did a great…read morejob caring for my cat, Max. He sent me detailed updates every day and made sure to clean up any messes Max made. I'd definitely recommend Jen's to anyone looking for a pet sitter!

If it weren't for the camera I hooked up before I left, I would not have known that the dog walker…read morehad decided to stop walking my dogs and was instead just letting them out in my back yard...though I was paying for walks. When I contacted the owner, she merely defended the dog walker and acted like she thought this behavior was acceptable. While my dogs were alive and okay when I got back, I could not enjoy my trip knowing that I was thousands of miles away with an unreliable and untrustworthy dog walker. If you use this service, be sure to install multiple cameras so you know what is really going on while you're gone.

Amanda was so great with my dogs! They are two giant dogs who can be a lot to handle when walking…read moreand she did it with ease. She sent me lots of updates and pictures and I could tell my babies were happy and well taken care of. Will def come to her for more visits!

I have been using synergy for over a year now for daily visits. It is obvious my pets love them and…read moreare well taken care of while we are at work. We especially appreciate how they handle emergency situations. I had a situation where I was going to be home later than expected and Amanda, last minute, made sure that my crew was taken care of so that they weren't in distress. There have been many situations where synergy has come in clutch for us. They have shown many times that they truly care about my crew and their well-being. They don't do bare minimum and they always give 100%. Thank you to Amanda and the Synergy crew for taking such good care of my fur babies!