This store and the personnel are one of the reasons I am glad I moved back to Chico after being…read moreaway for most of my adult life. You can find almost anything you are looking for in regard to quilting, sewing or even vacuuming. The staff makes you know you are welcome and are very helpful and knowledgeable when asked for information about a product. I only intended to do quilting here and ended up buying a vacuum as well that I really love as it does the job (no cord needed (except when charging.) I had a Dyson that I could never dismantle to empty without help and the vacuum I bought makes emptying it a breeze. I also bought a Solaris and the staff gave me a great trade-in and let me complete the sale in November rather than the few days earlier. Why? The company was running a special of 60 months with no interest by waiting. That's what I call user friendly!

I'm really surprised to read about bad customer service. I've been coming here for years and Dan /…read moreCathy have always gone above and beyond to help me with whatever I need , dan always goes through his warehouse to find whatever I need if the showroom doesn't have a said product. Great people great service and their local Chico icons! Lighten up people they are worth another shot if you experienced bad service in the past.

Awesome people to work with, very good quality work! Quick turn around time, and able to do…read moreanything! They helped my vision come to life for memorial shirts I wanted to have made. They were able to make hats, sweatshirts and T-shirts. I was procrastinating and was on a week and half timeline and they eased my stress and had everything ready within 3 days of our conversation! If you are looking for custom work done, I recommend them!

Here's a business that's still operating the way respectable local businesses used to operate. The…read moreowner John, answers the phone, gives informed, creative recommendations, takes the order, produces excellent results and promptly delivers the order at a competitive price. I highly recommend.

Bruce was a font of information - and INSPIRATION - from the first time I came into the store. His…read morestore has everything a fiber artist could ever need: every kind of yarn, knitting, spinning and weaving supplies! I think there is also a rug-hooking section, but I didn't ask. Bruce also is a supplier of spinning wheels and weaving looms!! I can't wait til I go back to the Yarn Basket...to show Bruce a selection my hand spun yarns... and get warp yarns for my next weaving project!

My sweetheart doesn't knit, crochet, tat, weave, or sew, but even he knew when I'd hit the…read moremotherlode of yarn stores. "I'll just go grab a book from the car," he said, after I'd been in the store for 5 seconds. He saw me greedily eyeing racks and racks of yarn and pattern books. Bruce Edwards, a co-owner, was very helpful. Bruce shared the news on which Noro yarns are increasing in price (Kureyon and Silk Garden). I had been wanting to buy a lot of Kureyon to make Amy Swenson's Rosedale United crewneck sweater that you can find for free on Knitty.com and the popular Cornelia Tuttle's v-neck sweater in Silk Garden blues-n-greens found in her 2nd book for Noro. This was the first time I'd seen enough of Noro Silk Garden colorway #8 (the blues-n-greens one) in one dye lot and in one store to merit purchasing the lot. I guesstimated the yarn. Bruce murmured approval, cooed over my bamboo yarn wrap jacket project for a friend and offered advice on blocking a cashmere silk tank top that I was edging in crochet based on an Interweave Knits pattern I'd reworked in a smaller size than in the instructions. I do so love it when experienced knitters pet my knitter's ego! This is a well-stocked yarn store. He explained that while most yarn stores have all their stock out, they just keep a bare modicum to indicate what they have and he stores the rest in the basement below the store. There are about 4 rooms of yarn on display. I picked up an old issue of Schoeller/Stahl that had 2 patterns for wrap sweaters in bulky weight yarns (yes me and my friends have this thing about wrapping ourselves instead of buttoning ourselves into sweaters).

I dropped off my artwork and contact information for 3 embroidered or sublimated patches (a…read moreChristmas gift) in October and, SEVEN weeks later, in December I still didn't even have a quote. Every time I called I was told 'oh, we will have information and call you next week' and I was NEVER called back - all contact was initiated by ME. In December (3 weeks before Christmas) I was texted that embroidery was not possible, and they would try sublimated. Later (when *I* called to follow up), I was texted that they would try sublimation tomorrow, and the following day I was texted that it was not possible either. I took my project to a competitor that day and it was completed by the end of the week. Zelma's seems to be VERY busy and they are very friendly, but it seems that since I was not a regular or had a big project, my little project would just have to wait until they were caught up, which seems unlikely to ever happen.

Great customer service, communication, pricing, and. best of all what I ordered was exactly what I…read morewanted. Turned out beautiful!

A business with zero accountability. They had every opportunity to make things right and instead…read morechose to protect their employee. I wouldn't trust them with my money. Customer service means nothing if you only stand behind your employees when they're in the wrong. Their response was more disappointing than the original situation. Absolutely disgusted.

Amy Waltz Designs is such a welcome addition to Downtown Chico! I stop by every few weeks to see…read morewhat else I might want to add to my collection. My daily stack now includes the Subtle and Regular Paperclip Layering Necklaces. I also bought an Imbued Turquoise Necklace for myself, and just returned today to buy another as a gift. I've purchased a few custom length necklaces, and the turnaround time is exceptionally fast. Amy & her staff are all so lovely and accommodating. And my pup, Roux, is offered treats almost every time he comes in with me!

Karli was super nice she helped me try on the corset dresses, laced it all up for me and even took…read moremany photos! I had a blast!!! I feel super beautiful in these dresses, I will definitely come here again!!!! High quality, highly recommended

Really great place it's hard to find anything around town I'm glad I heard of them through a friend…read morethey helped me out with a tuxedo I received it fast and great assistance! Really great quality things they also helped me out w my sons birthday I recommend big time all the people there are amazing!

I always find the most fashionable pieces to add to my seasonal wardrobe. I also shop here for…read moreunique gifts:jewelry, purses, accessories. The staff is friendly and gracious and always willing to go the extra mile for gift giving.

Absolutely love this store. Such great fashion, and accessories. I wish I lived closer, but…read moreprobably better I don't . I think the hours are different from what they show on here. I highly recommend this very fashionable store.

An amazing collection of beautiful pottery. I visited the shop on my way from Ashland to the Bay…read moreArea, and made the mistake of not buying anything. I love coffee mugs with a curvy shape and there is a huge collection. The sunflower pattern is the one I should have bought. But the glazes on this collection are very creative. I've been shopping for handmade ceramics since about 1975, and have seen a lot, so it is rare for me to find something so wonderful and new.

My absolute favorite place to shop in Red Bluff is at Holbrook Stoneware. Their craftsmanship is…read morebeautiful and very creative. I got my friend an owl mug with a hand-sculpted owl on the handle. Aside from dishes, they also have small ornaments and other household stoneware items. My mom accidentally dropped a blown glass angel and broke it into bits. I found a perfect replacement for it here that had a lot of character. It was a huge hit. If I had the money all of my dishes would be Holbrook Stoneware.