The owner of this shop was extremely rude. When I entered the store I was on my phone and she…read moreaggressively approached and questioned my daughter about what we were shopping for. My daughter politely said 'I need to wait for my mom' and the owner continued to badger her and ask her what we were shopping for. Once I got off the phone, the tone she was using with me made me feel like I was interrupting her and I was the only one in the shop. It's disappointing because when you try to support small businesses and you get this kind of service it makes you run right back to big department stores. Do not recommend.

Thanks Lori for being so awesome and helping me find a dress for the wedding I have to attend. She…read moresaved me as I need a dress very quickly and she was able to send it to my place in San Francisco. Yes I know I could have shopped in San Francisco but I didn't have the time and I was in Redding. She has the heart of gold and totally willing to help you out! Great selection and a great price! Thanks again!!!!

Bought my wedding dress here. Such a great price and the woman helping me was so nice and helpful…read more Dress arrived in the time promised and was perfect.

I came here yesterday and received the worst costumer service ever! I was looking around with my…read morefriends, and I was genuinely considering coming back at a later time in order to find me a prom dress for this year when the man who was behind the counter comes up to us while we were looking at a body necklace and states "You can't afford this" and while I thought he was joking around and responded with haha it must be millions right, and he proceeds to say that no it's 195 dollars so unless I have 200 dollars then I can't afford and, I insist that this man is joking and I ask him for the price of a dress that caught my eye and he looks and me and walks away and ignores me. I am sad because I was genuinely looking forward to buying a dress here but a business like this does not deserve my money!!

After a horrible initial experience at a "warehouse for men" I was referred to Austin at Tuxedo…read moreDen. Night and Day doesn't begin to explain the difference in quality, service, and overall experience. Austin takes great pride in his work and is much more knowledgeable than anyone at a chain store. He explained absolutely everything in a way that anyone would understand, and any minor concerns I had (from my own curiosity, not from anything done wrong) were met with calm reassurances, explanations, and a healthy dose of humor. On top of everything else, he's just a good dude. To sum up my overall experience, consider this: I actually ended up inviting him to the wedding. Not kidding! Don't hesitate - make the right choice and go with Tuxedo Den!

Wow amazing how people can lie lie lie so easily!! My husband bought a suit the first part of…read moreOctober 2025 at Tuxedo Den in Redding Ca. the manager at the time was a women and she said if you ever need to bring it in to be pressed just bring it in anytime , we asked her even if it's next year? She said yes if it got wrinkly from our event just bring it in when he's going to need to wear it again and they will press it. So we just took it in to get it pressed they said oh no you have to take it to the cleaners to do that! We knew they were lying at the time but thought we would try it. I don't like lying and I don't like being lied to so we won't be ever going back there again. I can't take my business somewhere I don't trust.

This company is horrible. They're overpriced. They sneak in different kinds of shit and they blow…read moreup what they sent to your insurance company and they're just not worth it. Horrible customer service I would never use them again.

My first time at this store and my experience was positive and more than I expected. My good friend…read moreis a middle school teacher and her students and school are putting on a theater event. I went looking for 50's and 20's clothes. After finding two things I was considering, Costume Christy jumped in and found me 5 great items. She also gave me a discount because its for students doing theater. I was SO excited to send my friend pics of the finds!

I enjoy coming in early in the morning and it feels safe to be here at that time. It was very clean…read moreand very affordable. People that work here are very friendly and happy to help you.

The manager, Rod messed up a refund, then when I went to the store to return my rental he wouldn't…read morecome out to help me, made me wait 5 mins then came out and pretended I didn't exist. When I told him what was going on (didnt refund the correct amount and charged me for items I didn't need). He became upset, raised his voice, cursed, refused to help me, told me to call customer service but then wouldn't give me the number, i kept repeating to just do my refund so i can leave. He laughed at me then called 911 and exaggerated the entire situation to try and get me arrested. Luckily for me I recorded the entire interaction. I'm going to request a copy of the 911 call, the police body cams and I'm going to send that all to their corporate office with my video. I have never been treated so poorly. Thank you Men's Warehouse for ruining our wedding experience. Thank you Chico PD for your help in controlling this out of control manager.

Debra is very sweet and reliable. I came to her for a wedding dress alteration. She did a really…read moregood job and finished on schedule. She has great prices and this was the easiest part of my wedding planning. I highly recommend Debra for all your sewing and alteration needs!

I needed my Motorcycle sheep skin seat cover repaired. Debra was able to see it that day. Which was…read morea Friday, she repaired and finished it by Monday. Debra went above and beyond! Her prices are very reasonable. I will be using her again in the future!

They were very accommodating and did a very nice job altering my dress. When I came to pick up the…read morecompleted work, it needed a few more minor alterations and the experience was so pleasant and was fixed with no problems and no extra charge. I truly appreciated it!

WOW. Maritza from AA Alterations out did my expectations for bridal alterations. I came to her with…read moreno vocabulary of alterations and broke down what I liked and did not like. I lost 30+ pounds in the time that she altered my dress and she altered it 3x leading up to the day to account for that and ensure it fit beautifully. Her overall personality and passion for the industry truly shines through in her work and for all the work I had done on this very heavy, multi layered, beaded dress.. it was still within my budget. The quality of the work, the service, the communication, the price, everything was spectacular. I was always looming forward to my next appointment to get to see Maritza and prance around her store like a princess. She became part of my journey bery quickly and I wouldn't have looked as beautiful without her Highly recommend for ball gowns, waist reduction with beading, tulle removal, bustle and hem.

Valerie in the jewelry department was extremely rude. I would leave zero stars if I could. As a…read morevery consistent returning customer I have zero issues of never coming back! I will be in contact with upper management.

Always pleasant customer service in the pick up order department, whether rushed or not…read more Would love more cotton clothing.

First off I hate shopping for or buying clothes.i needed a suit for an upcoming wedding and had…read morebought one at MW several years ago. This place is always awesome . I made an appointment with Tracy. I picked out a suit I liked and he took it from there. He pulled out several shirts and ties that would all go together and measured me up for alterations. The alterations took less than a week.

Markie (hopefully that's how it's spelled) has been so helpful both times my fiancé and I have come…read morein for a suit fitting. She kept my 3 year old entertained when I was about to pull out my own hair! I couldn't speak more highly of her positive attitude, what an asset! Everyone was super helpful.

I took a dress in because it was two sizes too big and Kari did an amazing job on taking it in a…read moreshort amount of time. She was extremely friendly and clear on cost (very reasonably priced) and when to expect the alterations to be done, which was much appreciated. I would highly recommend this business to anyone needing alterations in the Redding area.

Kari is amazing!!!!! Not only did she take in my dress 2 sizes (and make it fit like a glove) she…read moremade me beautiful hand crafted straps for my dress. They are gorgeous. I actually love them the most of anything on my dress and it's crazy to think that they didn't exist before she worked her magic! Thank you so much for making my special day even more special