Harris cancelled the appt without notice and left me hanging. Very inconsiderate and unreliable.read more

DESERVES ZERO STARS! I'm renovating a bathroom and setting up new laundry room in my house in…read moreSheepshead Bay, Brooklyn. I shared approved Dept of Buildings plans and supervisor came out for a walk-through and verbally quoted me $20,000, saying as he left he'd write the detailed proposal based on his $20,000 verbal quote. However, when he emailed his proposal the price shot up 92.3% to $38,460.00! I emailed back to get justification, but never received a response to the exorbitant markup from the verbalized quote at my house. I wanted to know why Harris would not honor the $20,00 I was quoted during the site visit? I have been a repeat client of this business paying $1000s at each of their visits to do my plumbing work, and was told that because of this fact, I'd get a slight discount on my renovation proposal for the plumbing aspect. But a 92.3% markup from original quote of $20,000 is extortion, fraud and just bad business practice to say the very least! I found out also that they don't come out and tell you that they charge a discharge/service fee to come out, but $150/per hour of travel time is quietly--not disclosed to customer--added to their bills, yet never disclosed to you upfront. They were coming from the office location in Brownsville and I'm all the way down south on Avenue Z in Sheepshead Bay and they must take the side streets to get to me because commercial vehicles are not permitted on the Belt Parkway. I will stop being a repeat loyal customer to Harris Plumbing and Heating and will not refer them to anyone else ever again. I'll be reporting them to the Better Business Bureau also. Good riddance Harris Plumbing and Heating!

I appreciate the honest effort from Safeway Sewers--your team was professional and upfront, which I…read morevalue. That said, the clog in my kitchen drain unfortunately wasn't resolved, and the issue slightly worsened after the service. I did pay for the visit, understanding that it was a tough job. I eventually had to call another company, which was able to fully clear the clog at a lower cost ($200 total). While the outcome wasn't what I had hoped for, I acknowledge that drain issues can be complex and not always straightforward. Thank you for your time and effort.

I recommend Safeway Sewer & Drain Cleaning to anyone in need of an EMERGENCY SEWER DRAINAGE…read moreCLEANING! They are quick in responding, very respectful and most importantly they get the job done efficiently and immediately. I had a severe clogged in my Sewer , Javier contacted me earlier in the day and scheduled an appointment for that same day . I cannot stress enough how grateful I am to have found this company. They also have reasonable prices . I recommend them 100%. Javier cleaned out my sewer in less than an hour. Thank you so much . I will definitely call you back if need to. Great job

Responsive, quick to book, quality work and not overpriced. Our water heater started leaking and…read morethey provided guidance on the type of replacement that would be best and were here within a day to get it changed out. I'll definitely contact them for future plumbing work!

I've had CID come twice now. Four months ago it was to deal with a nightmarish leak from my…read moreupstairs neighbor's bathtub. Today it was to deal with a cracked kitchen sink tailpiece. Both times, the same guys came and did a great job. They were friendly, professional, worked quick, and communicated clearly what they were doing. Their presence and ability both times have been exactly what you could hope for when you're having likely to deal with an emergency at worst and headache at best.

Anthony and Downtown Plumbing are all you could want in a plumber. I called because of a blocked…read morekitchen sink. Got a call back very quickly saying they were on their way and would arrive in about an hour. Anthony arrived with another gentleman, Dom, on time and they patiently listened while I explained what was going on and what I tried. Anthony told me they'd first try to snake the drain and if that didn't work, there was another procedure with a water jet. I appreciated him being upfront about the fact that the first thing they would try may not work in order to set expectations. Decided to go with the snaking and Anthony let me know the price and proceeded to do the work. They were very thorough, spending about an hour working on it and testing it. By the end of the snaking, everything was working without an issue! Throughout the work, Anthony and Dom were extremely pleasant. They took extra care to ask if it was okay to move things onto the counter or if I wanted any extra protection on the floor. The great work, attention to detail, and general pleasantness mean I'll be calling Downtown Plumbing anytime I need a plumber.

I own a 108-year-old house in Bush Terminal. I had serious, complicated, issues w/the plumbing. I…read morecalled Downtown plumbing on the recommendation of my local hardware store (GRESCHLERS). Anthony & Dom came immediately, and even earlier than they promised. They assessed the issues, offered solutions, began working right then/there. They handled tlhe plumbing issue with expertise, experience, and empathy. The work was GREAT; and their approach to their craft, including communication, was ABSOLUTELY FIRST RATE. if you have ANY plumbing problem. you can do NO BETTER than DOWNTOWN PLUMBING. This sounds like a Shill-Bot review but it AIN'T. I am not not known for fake praise; I am a working-class guy, like these guys, and I understand the VALUE of TALENTED, DEDICATED, CRAFTSMEN. Contact this Company with COMPLETE CONFIDENCE. They will NOT let you down STRAIGHT UP DC Brooklyn, NY

Third and final update for business owner: see photo…read more Second update to business owner: We initially connected here, by Yelp You're making me very uncomfortable. Contact me no further Update to business owner. Jay came to my house on 10/7. I have a receipt with your business name on it for the $175 I paid in cash, as he required. Have a lovely day. I was very surprised at the very lax/vague statement of work, the proposed price tag of $25,000 and the fact that when I wouldn't sign at 9:00 PM, the quote paperwork was taken away. I ended up with a master plumber who determined the cause and repaired the pipes for a fraction of the proposed amount.

Paid $2800 to replace a water main shutoff valve and about 10 feet of corroded pipe. No excavation…read moreor behind walls ; everything accessible in the basement . Replaced the valve and added 3 more redundant valves. The work took less than 2 hours. Plumber used crimp bands and pex instead of pro-press,soldering and copper . To me it was pricey but ever since 2020 I guess prices went up. Honestly expected to pay around 1000, but it is what it is . The weird thing is that he requested cash or Zelle only for payment . No option for credit cards or checks which was odd since every GC I hired took credit cards. While he was getting parts , I had to go to the bank and get cash withdrawals . Took a star off for the inconvenience.

Great company with an incredibly professional staff to boot…read moreCustomer service is on point and they are easy to get a hold of as well They are dependable, hard working and clean I recommend them to all my friends and I've never had a complaint Give them a call for yourself and see what is all the hype!

After almost 10 years of service, we told them we do not want them to come open the sprinklers. We…read morehave paid them to come out every fall and spring to open and close the sprinkler system. Since we did have them come out I wanted the floor plan of where every pipe and head is located. The woman at the office told me since I am not longer a customer they deleted my information. It makes no sense for a company to delete all your information because you did not ask them to come for one visit. We are still a customer and usually customers call the company that installed them if an issue arises. Poor service to completely wipe a customers file simply because they said no to coming for a single service. It costs them pennies to keep a digital map of the pipes and sprinkler heads.

Reliable service, got the job done! They came very quickly and got the job done quickly and…read moreeffectively. Would recommend them again!

Fast response, very honest and fair pricing. Great and satisfying services. I need to replace my…read moretoilet water fill valve, and they did a really fast and good job. Thank you Illytian.

Nagen came quickly when I reached out, very professional and got the repair done within no time…read more Great price, about 1/2 of what I was quoted on Yelp, and well worth it. I strongly recommend him, for a great job and a fair rate.

Their response time to my request on Thanksgiving he was amazing. Their explanation of what needed…read moreto happen how long it would take and the estimate was on target Very good work very good experience most recommended