I have had several shirts and pants altered here and have been completely satisfied with the…read moreresults.

A staple in Easley - Sophia's is the best! I have used this shop for many years and have yet to…read moreever be even the slightest bit disappointed! A Moore

I've been coming to this shop for several years when I have an alterations need. I've referred…read moreothers here numerous times. With a customer-centric attitude you rarely see today, your experience is positive from the minute you walk through the door. The owners are friendly, fittings are detailed, and they understand the fine points of a tailored fit. Your clothing will be ready as promised, and they have delivered a rush service for my son when he needed a quick turnaround. Highly recommend this business.

I went in and brought my new pantsuit. They didn't even have me to try it on. He just felt the…read morefabric and said no we can't help you. Customer service could use a tuneup. I'll do business with another alteration shop.

Super rude. I left! Asked when I needed them by. Told her…read moreshe said no. Not till the end of the month. Didn't ask if that was ok or even if I still wanted them done. Obvious she didn't want the business!!

Great tailoring, very nice owner! I have been going here for…read more2 years, oh 3 years. I'm happy I found Jeni's :)

They did a great job for a really good price. Service was provided quickly. Highly recommendread more

Picked up my items and they were exactly what I wanted and needed to resize my bras! Thank you for…read moresuch professionalism. Very helpful and kind. I am very satisfied with my results.

Eric is fantastic! Talented and kind! He was able to hem a pair of jeans for this short girl in…read moretime for a trip..same day! Would never know the jeans were altered! Will be a repeat customer! Thank you Eric!

I am not one to give bad reviews, unless its food. But for what I paid and for as long as it took I…read morefeel I must speak out. This was a very rare coat..in fact I bought the last one. I took it in to be tailored as it was a bit over sized. When told that wasn't something he wanted to tackle.. I asked to have a zipper installed as I am a disabled vet and had problems with the original snaps... long story short he removed my snaps (The zipper was behind so no need) installed fake "Rivets" and didn't even seat/secure them with a tool..just pushed them in "Plugged" the hole with them. Well I lost two of them the first night I wore it. I found them on the floor. I ordered a tool to see if I could seat them, but I bought cheap wrong dies that wouldn't work. The second night worn, the zipper tore loose from the hand stitch. All in all this was beyond a shoddy rushed job that I waited over a month for. I paid $200 for the coat and $150 for this "Work". I didn't take it back and complain, I figured this is the work they do and didn't want to wait weeks again to wear a football jacket when the season is about over. I know how to sew (Thanks grandma) so I will take the $150 loss and just do all the work all over myself. So maybe I got a bad day job, I don't know...but I am throwing this out there to all. If it happened to me with my prize item..I would think hard about giving them your item. I am adding pictures of rivet heads, holes in jacket and zipper and stitching.

They had 3 weeks to hem and alter one shoulder of my dress. I go to pick it up on the quoted date…read moreand she said "oops" I forgot to do it. Then she told me to come back in one hour. She still charged me the full $95. Unbelievable!!

I have 2 dresses hemmed up 1" and they charged me $60 and it took over 2 weeks. They never told me…read moreit was going to be that much.. Crap. Better alteration places around here.

They hemmed my daughter's dress. The back was more than two inches shorter than the front. It was…read moreso short she could not wear it because it was inappropriate. Brand new dress that has never been worn. The owner who also is the alterations person blamed it on us saying we approved it. The kicker is we had our other daughter's exact dress done also and it was fine. So when we said she made a mistake she said she does not make mistakes. She offered no explanation, apology and no partial or full refund. Beware, she only takes cash for obvious reasons. Don't go here. She is a crook.

She does great work. My only complaint is she only takes cash and you never know how much the cost…read morewill be until you pick up the item(s). Phone line is either busy or voicemail is full. Hard to ascertain cost before picking up items. 5 stars on alterations but 3 stars on communication and transaction.

This is my experience with Just Sew. When I received my…read moredresses, the "seamstress" had placed pins in all four new dresses creating holes and tearing the fabric. The hems were also misaligned. When I addressed these issues with the owner he was very rude. Insisted they could "steam" the holes out. When asked why they had pinned sticky notes onto the front of the dresses (creating holes) the response was "you know very well why" No. I do not know why a person hired to alter a dress would deliberately damage the fabric. I am posting photos of the dresses I received and the damage that was caused by this store. Very disappointing.

I had a disappointing experience here with the new ownership. I went to pick up my leggings after…read morealterations and paid, but before leaving I noticed the threading had been done incorrectly. I brought it to the owner's attention immediately and was told they would fix it. I then had to wait around for about 20 minutes, only to be told they still needed more time and that I would have to come back the next day. While I am waiting, I am hearing the owner get defensive with another patron regarding black spots on her white dress that were not there when she dropped the dress off. The lack of accountability for the inconvenience was frustrating. When picking my leggings up for the second time, I asked if there could be any sort of partial refund or discount since the work had not been done correctly the first time that I had to point out, and required multiple trips, but she refused and got quite defensive at me, similar to the day before with another patron. In the end, the issue may have been corrected, but the overall customer service experience was poor. I will not be returning.