We stopped by because I was curious about the mixed reviews. We weren't staying at the hotel so I…read morehoped we'd have a positive experience. We arrived near the end of the day so we had the whole space to ourselves. This was great because we have a toddler and I love being able to explore the space and snap photos without worrying about disturbing other customers. The host was super new to town and the job. Trying to order took a long time because she'd walk away to a far away space (kitchen?) to check on each question. "Can we still order food?" Walks away. "Does the charcuterie plate have any goat or sheep cheese?" Walks away. "I'd like the x tasting and the charcuterie platter." Walks away to put in the charcuterie order (instead of pouring the first wine). I wish she could have texted someone or used a computer/tablet to communicate with the kitchen... or had an experienced person there to provide guidance/training. Eventually we got the snacks and wine. They were each... okay. The wine tasting was a bit awkward because she was reading the descriptions (for the first time??) and seemed surprised by some of the flavors/notes mentioned. I can see us visiting again if we're for some reason in town for an event and the event happens to be here, but I'd rather explore other wineries if it's just us or a group of friends exploring Prosser wine tastings.

WARNING: I, like many people, thought that the Desert Wind Inn would be an all inclusive event…read more Wine tasting and dinner in the evening, sitting around the fire in the backyard drinking a glass of merlot. Experience a wine tasting in the quiet serenity of the wine country. This is the experience that is advertised on the website and we paid handsomely for it. This dreamy experience is just that: a dreamy image of what this could be which could not be further from the truth. Instead, we were met with rude indifferent service, a room that we could not easily leave past 5 PM (or 7 PM if you're lucky to be here Friday-Saturday), a loud uncomfortable room, and poor quality wine. DO NOT STAY AT THIS HOTEL IF YOU WANT A WINE COUNTRY EXPERIENCE; ONLY STAY HERE IF YOU ACTIVELY SEEK OUT DISAPPOINTMENT. What was supposed to be an incredible afternoon and evening in the wine country turned out to be a disappointment. The expectations created by the property in its advertisement plummeted the second we set foot on the property. The warm welcoming mentioned in previous recent reviews was no where to be seen when we arrived at the property on May 29, 2025 at around 12:30 PM. A cold and rather indifferent hostess meets us, no greeting, no welcoming remarks but a cold "what do you need". The hostess only expressed distain that we were checking in, giving us an annoyed glare while informing us that check-in was not allowed until 3 PM despite the hotel being seemingly empty. In the same annoyance and disdain, she told us that all information we needed should be in an email (that never arrived) and the turned her back to us and walked away. We did not expect an early check in, we just wanted to make sure that all of the information is there and whether there was more to do about it prior to us getting our room. The attitude was entirely discouraging and unwarranted and it continued to do so over the course of the next couple of hours while we waited for 3 PM. It was only when we said that the email did not arrive she begrudgingly gave us the information on a card with a random code without any explanation roughly 30 minutes after we arrived. In hindsight, that meant the room was ready, but she did not bother to tell us that fact nor inform us what the code represented. While we waited, we sat down for a glass of wine. The hostess continued to treat us like we were unwelcome guests being incredibly rude and lacked curtesy at every turn. No smiles, no small talk about the place, no indication on what to expect from our stay based on what was advertised on the website regarding the tasting and other opportunities of the sort. No wine recommendations were given nor what to expect from our choices nor any indication that she would be happy to help at all with our questions. She just coldly informed us that there are no truffle fries or soup. We proceeded to "guess" what wines would be to our liking based on previous experiences. We tried four different wines by the glass and truthfully, the wine was rather mediocre which fueled the unexpectedly unwelcoming and unpleasant experience. Bad wine and bad attitude just don't mix well together for a great experience. This was topped up by a very slow service (45 minutes with nobody else in the restaurant) for a Caesar salad and warm bread with butter. Once 3 PM rolled around, we were not shown or told where to go, instead we were left to figure it out which was difficult as the place is big. We finally found our way to our room where we were met with the startling insight that the rest of the property closes at 5PM (or 7 PM Friday- Saturday) no dinner service, no bar service, no access to the back patio. All nicely taped to the door. This made it sound like we were practically only allowed to be in our room after 5 PM (or 7 PM Friday-Saturday) with no control of the thermostat and a massive highway outside, polluting the room with unpleasant smells of gasoline and constant car noise. This "curfew" made us feel hostages in our own room. After 5 PM and before 11 AM, all you have available for "leisure" is the hallway with all the rooms and the side door. No staff around, nothing. Just a hallway and a side door. The all-inclusive feel is cut short by the lack of a breakfast option or any other hospitality services. In order to get dinner, miles down the road (goodbye wine tasting experience elsewhere - the place is not walkable, so one must drive there), we had to exit through a back door, down a metal staircase, that leads you behind the dumpsters and makes you feel like a criminal. Overall this experience was not at all what was advertised by the property. This was an extremely expensive room with worse service than a comfort inn. I felt like I was living an episode of Gordon Ramsey's Hotel Hell. I cannot recommend at all that anyone spends this kind of money for this experience. 1/10 would actively avoid this and everyone should.

This was the best stay of our 3 week road trip. We arrived at 1:40 on a hot afternoon. They were…read moreable to check us in then. This was the only place that had two grab bars and a higher toilet. The shower spray was small. Tub was clean. The rooms were clean and roomy with great views out the window to the back of the hotel. Breakfast had a variety of things from eggs to bacon, sausage and pastries (I LOVE the little cinnamon rolls they have) to yogurt, bagels, toast and I think a waffle maker. There are a ton of things to do around here. This hotel sits in one of the best wine tasting areas in the PNW. We visited a couple of wineries and they were dog friendly. We have been to many of the wineries when we are in the area (I am from the Tri Cities but live on W side now). There are plently of places to eat. Starbucks, Dutch Bros, McDonalds, Carl Jr., Wendy's ,etc. The Airfield Winery makes great food to go with your wine . There is also a Best Western in the area. Only about a 30 minute drive to Richland, Wa. We at at a Mexican place called Las Palomas. My husband picked it up at take out as we had a dog with us. We ordered their tacos and they were some of the best we have had in a long time, They were delicious as well as authentic, and we would have had some for breakfast if they were open then. The cost was very reasonable. The hotel is dog friendly and lots of places to walk you dog. There is an outside patio you can eat at and I believe has a bar b que. One of the things I found on this trip...Only about two of the hotels we stayed in on our 3 wk trip to ND had freezers. And they were missing the little knob that adjusted that temp. We always carry a portable thermometer with us so we can know what the temp. But both places said it is because people take them. We have had mini refrigerators at every hotel but most of them have no freezers anymore.

Usually I would give this holiday inn a better review but it was probably the worst hotel stay I…read morehave ever had and I've stayed here about 7 times. Never this bad before. To start out our trip we get to our room everything seemed good till about 10:30pm when a strong cigarette smell started seeping into the hallway and into our room wife and daughter couldn't sleep front desk said they couldn't help so we had to deal with it the next night fire alarm went off and we were freezing outside for an hour at midnight. After all this the hotel didn't feel the need to discount our stay or offer anything

We stayed here during a couple days of touring WA wine country. They're ideally located between…read moreZillah (Rattlesnake Hills AVA) and Benton City (Red Mountain AVA) and not even a mile down the road from Vintners Village where you can walk to a half dozen local tasting rooms. The exterior here really looks like it's dating back a few decades and can appear a little off putting at first glance. The interiors are a whole different thing, updated and nicely furnished, you will not be disappointed at all. Walkable to most of the eating spots in Prosser, quiet in the evenings. I'm not sure if all the rooms have been renovated, there is a section that doesn't appear to be refurbished as of our visit, but there should be 8-10 rooms that we would highly recommend. Scott was readily available via phone contact to confirm reservations and meet us on arrival, though he is not in the office.

This is one of those surprising places that you thought you would never try but if you would is a…read morepleasant little change in your life. It offers kind of a quiet serenity with a splash back in time and a nice central place under the trees to sit outside and enjoy some spring weather. The room was a pleasant surprise: clean, quiet, updated and fairly large with 2 queen beds and a desk. This is not a fancy place with lots of amenities by any standards but a pleasant retreat and a change from the mainstream. It has a fridge, flat screen TV, A/C, ironing board w/ iron, hair dryer and friendly management to boot. Simple but pleasant and close to good food. Don't let your first impression scare you from a nice experience. I give it 5 stars because the room and the location were such a nice change to our trip not just the ordinary.

The Best Western Plus inn at Horse Heaven is the only place I would stay at in Prosser. Washington.read more

Very disappointed!!! Two days before we were scheduled to be there, the owner called and canceled…read moreour reservations! What the hell! It's the weekend of Bottles, Brew, and Barbecue! We have friends coming into town to join us, and we are meeting other friends there. We have a dog sitter lined up and took time off work. She said they are in the middle of a remodel and some of their supplies didn't come in so they are canceling rooms. Don't you think they could have given us more of a heads up so we could find a room elsewhere?1 They totally messed up our weekend! Plus, they canceled our rooms but not our friends, who booked after us! Very unprofessional!

Disgusting. Hair in the tub, bed feels like old springs, the Barn was closed at 930. Crackheads on…read morethe walkways outside. Never again! I come to Prosser every year, I'll never day here again.

Nice, clean, non-busy rest stop before you get on I-82. There is a specific area for pets so you…read morecan let your animals stretch their legs or go to the bathroom. There is also an RV dump. The restrooms are very clean and even have heaters that turn on for the chillier nights so you don't walk into a super cold bathroom. There are a lot of nearby fast food restaurants, payphones, and name brand coffee shops. There's even a gelato/sorbeto shop nearby which I think I might check it out the next time I'm around. Oh! They have video surveillance of the area and also civilian patrol so you shouldn't have to worry about getting mugged or anything. But of course, use common sense. And I didn't forget the truckers. This is also a truck stop.

The bathrooms were heated which made it a lot more pleasant getting out of the car when it's cold…read more We slept here about 7 hours during a long road trip and it was pretty quiet. We felt safe. There's a Dutch Bros right next door.